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OpenAir PSA Reviews

38 Ratings
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Score 6.3 out of 100

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Reviews (1-2 of 2)

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July 22, 2014

Great product, but UI needs a facelift.

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

In-Person Training

9
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
Read this authenticated review

OpenAir PSA Scorecard Summary

Likelihood to Recommend (38)
6.3
Likelihood to Renew (7)
8.2
Usability (4)
9.4
Availability (3)
10.0
Performance (3)
9.0
Support Rating (6)
5.4
In-Person Training (2)
10.0
Implementation Rating (2)
10.0
Product Scalability (2)
10.0

Feature Scorecard Summary

Task Management (13)
4.8
Resource Management (13)
7.9
Gantt Charts (7)
4.6
Scheduling (11)
8.9
Workflow Automation (8)
3.6
Team Collaboration (10)
4.4
Support for Agile Methodology (6)
4.0
Support for Waterfall Methodology (7)
5.8
Document Management (4)
4.0
Email integration (8)
3.6
Mobile Access (10)
6.2
Timesheet Tracking (13)
7.3
Change request and Case Management (8)
3.3
Budget and Expense Management (12)
3.7
Quotes/estimates (3)
5.4
Invoicing (5)
7.5
Project & financial reporting (7)
4.9
Integration with accounting software (6)
6.7

What is OpenAir PSA?

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes resource management, time management, and billing capabilities. More specifically, it allows an administrator to create projects and book resources for them, populate tasks with assigned resources for their completion,create billing and revenue recognition rules for invoicing clients, track time and expenses across events and projects, create custom time ranges to match fiscal periods, report project benchmarks on key measures and build summaries and use charts to visualize results. It also integrates with Microsoft Project.

Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.
Categories:  Expense Management,  Professional Services Automation,  Project Management

OpenAir PSA Competitors

OpenAir PSA Technical Details

Operating Systems: Unspecified
Mobile Application:No