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OpenAir PSA

OpenAir PSA

Overview

What is OpenAir PSA?

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.

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Recent Reviews

OpenAir does the Job

5 out of 10
November 11, 2015
Incentivized
We use OpenAir for time-entry and project management/accounting purposes. We are a services organization, embedded in a software company. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (15)
    8.0
    80%
  • Resource Management (15)
    7.5
    75%
  • Budget and Expense Management (14)
    7.5
    75%
  • Timesheet Tracking (14)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is OpenAir PSA?

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

4 people also want pricing

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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.3
Avg 7.5

Professional Services Automation

Features that support professional services organizations

8.6
Avg 7.4
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Product Details

What is OpenAir PSA?

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes resource management, time management, and billing capabilities. More specifically, it allows an administrator to create projects and book resources for them, populate tasks with assigned resources for their completion,create billing and revenue recognition rules for invoicing clients, track time and expenses across events and projects, create custom time ranges to match fiscal periods, report project benchmarks on key measures and build summaries and use charts to visualize results. It also integrates with Microsoft Project.

Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.

OpenAir PSA Video

In this demonstration, learn how OpenAir provides billable services companies with powerful analytics reporting and dashboards for project metrics. Liked this video? Check out these! ○ https://youtu.be/njaTr6rYVOY ○ https://youtu.be/vkrFdtcdpu4 ○ https://youtu.be/jt225uEH14Q...
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OpenAir PSA Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.

Planview ChangePoint, Certinia PS Cloud, and Zoho Projects are common alternatives for OpenAir PSA.

Reviewers rate Invoicing and Integration with accounting software highest, with a score of 9.

The most common users of OpenAir PSA are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(49)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Mylene Beatty | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Oracle in conjunction with a large General Contractor we do work for. The General Contractor utilizes their services for Contract management and progress billing applications as well as Document Management. We have regularly used it for progress billings and contract document management for a variety of projects we work on.
  • Contract Management.
  • Progress Applications.
  • Document Management.
  • Reminders
  • Document Management updates.
  • Frequency of Password changes.
  • Project Administration.
The ability to facilitate contract documents, update billings, submit applications and back up is quite sufficient. There are some glitches in the regularity of requests for additional documentation or required document expiration dates, however, notifications are provided and corrected as needed.
  • Contract Management.
  • Document Management.
  • Progress Applications.
Project Management (14)
52.142857142857146%
5.2
Task Management
90%
9.0
Resource Management
90%
9.0
Gantt Charts
90%
9.0
Scheduling
N/A
N/A
Workflow Automation
N/A
N/A
Team Collaboration
90%
9.0
Support for Agile Methodology
N/A
N/A
Support for Waterfall Methodology
N/A
N/A
Document Management
100%
10.0
Email integration
N/A
N/A
Mobile Access
100%
10.0
Timesheet Tracking
N/A
N/A
Change request and Case Management
100%
10.0
Budget and Expense Management
70%
7.0
Professional Services Automation (4)
70%
7.0
Quotes/estimates
80%
8.0
Invoicing
100%
10.0
Project & financial reporting
100%
10.0
Integration with accounting software
N/A
N/A
  • Frequent payments without holds.
  • Contract management fee we neglect to include in bid prices.
  • Contract increase equals additional fee.
OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use this product to pull information from our other reporting platform such as Hubspot, to drive the vast majority of our information and sales process. This product has simplified and automated a once complicated procedure for our company. This pulls in data from our company CRM and shoots off-invoice directly to our customers. It also allows us to set our clients up on automated subscriptions for our products without having to do a single thing (except make sure the data input is correct). This has truly aided in transforming the way we work.
  • Simplifies Data.
  • Inventory Management.
  • Account/Billing Driving.
  • Bulk Editing Feature Needs Tweaking.
  • Complicated to learn for the non-tech savvy.
  • Could use a bit of a facelift.
It is well suited for the up-and-coming business looking for a data management and account tool that will help their business excel and minimize user errors. Implementation takes a while when migrating data from a company CRM, but once this gets up and running, it's a powerhouse for any workplace.
  • Ease of access.
  • Data driving.
  • Easy to implement.
Project Management (14)
65.71428571428571%
6.6
Task Management
70%
7.0
Resource Management
60%
6.0
Gantt Charts
70%
7.0
Scheduling
60%
6.0
Workflow Automation
60%
6.0
Team Collaboration
70%
7.0
Support for Agile Methodology
60%
6.0
Support for Waterfall Methodology
70%
7.0
Document Management
70%
7.0
Email integration
70%
7.0
Mobile Access
50%
5.0
Timesheet Tracking
70%
7.0
Change request and Case Management
60%
6.0
Budget and Expense Management
80%
8.0
Professional Services Automation (4)
80%
8.0
Quotes/estimates
80%
8.0
Invoicing
80%
8.0
Project & financial reporting
70%
7.0
Integration with accounting software
90%
9.0
  • Simplicity with use.
  • Automated features.
  • Data must be correct or billing issues will occur
We use this CRM software to drive our data. It pulls from this platform and truly compliments it well.
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