OpenAir PSA Reviews

37 Ratings
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Score 7.0 out of 100

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Reviews (1-2 of 2)

Anonymous | TrustRadius Reviewer
July 22, 2014

Great product, but UI needs a facelift.

Score 10 out of 10
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Key Negotiation Points

Tiered pricing structure with a per seat license fee.

When we negotiated year one, they agreed to honor the price only for one year. Once renewal came around, they had an increase that was substantial. In retrospect, we should have pushed harder to have that price locked for a longer period of time.
Read this authenticated review

Feature Scorecard Summary

Task Management (13)
5.3
Resource Management (13)
7.7
Gantt Charts (7)
5.1
Scheduling (11)
8.5
Workflow Automation (8)
3.9
Team Collaboration (10)
4.8
Support for Agile Methodology (6)
4.3
Support for Waterfall Methodology (7)
5.8
Document Management (4)
4.1
Email integration (8)
3.9
Mobile Access (10)
6.7
Timesheet Tracking (13)
7.5
Change request and Case Management (8)
4.0
Budget and Expense Management (12)
4.1
Quotes/estimates (3)
5.4
Invoicing (5)
7.2
Project & financial reporting (7)
5.2
Integration with accounting software (6)
6.5

About OpenAir PSA

NetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes resource management, time management, and billing capabilities. More specifically, it allows an administrator to create projects and book resources for them, populate tasks with assigned resources for their completion,create billing and revenue recognition rules for invoicing clients, track time and expenses across events and projects, create custom time ranges to match fiscal periods, report project benchmarks on key measures and build summaries and use charts to visualize results. It also integrates with Microsoft Project.

Pricing is variable though a free demo is available. 24/7 live support is available to help with implementation, and paid courses and consulting are also available.

OpenAir PSA Competitors

OpenAir PSA Technical Details

Operating Systems: Unspecified
Mobile Application:No