TrustRadius Insights
Openbravo Commerce Cloud has been used by various businesses to solve different challenges in their operations. One significant benefit of …
Overview
What is Openbravo Commerce Cloud?
Openbravo Commerce Cloud is a retail management suite, supporting merchandise omnichannel commerce, and also offers web and mobile point of sale with transactional support from any terminal and to provide an enjoyable shopping experience in your physical stores.
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What is Openbravo Commerce Cloud?
Openbravo Commerce Cloud is a retail management suite, supporting merchandise omnichannel commerce, and also offers web and mobile point of sale with transactional support from any terminal and to provide an enjoyable shopping experience in your physical stores.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Lightspeed Retail?
Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.
What is DEAR Systems, by Cin7?
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
Product Details
- About
- Tech Details
What is Openbravo Commerce Cloud?
Openbravo Commerce Cloud Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Openbravo Commerce Cloud has been used by various businesses to solve different challenges in their operations. One significant benefit of the product is its ability to extract crucial data from a business's transactions, including customer data, invoices, purchase history, stock, and product information. This has allowed users to filter data according to their needs, leading to cost savings, and resolving queries related to customer purchase history. The product's outgoing batch orders and return management feature make it easy for users to manage bills and transactions from different stores across India in one place for reconciliation.
Openbravo Commerce Cloud's POS system has also received praise for its fast sync between POS and ERP, which enables users to manage their operations seamlessly on multiple platforms as a cloud-based solution. Its customizable nature has made it flexible enough to deal with changing business environments and models, providing many-to-one relationships with O2C and P2P flows. Users have also commended Openbravo Commerce Cloud's professional support services and flexibility, making it an excellent option for companies looking to replace old home-developed ERP systems or commercial suites. Moreover, the product allows for internal and external development of products and services using the Open Innovation model, providing improved open-source web business app performance, functionality, customization, and cloud deployment.
Robust Software: Reviewers find Openbravo Commerce Cloud to be a very robust and powerful software, which provides most of the functionality required by small and medium-sized businesses out of the box. Many users appreciate its open-source nature that allows for total customization, API availability, and strong community support.
Intuitive User Interface: The intuitive user interface of Openbravo Commerce Cloud makes it easy to navigate and use. Users like the drag-and-drop functionality that simplifies their tasks. Additionally, reviewers appreciate the well-organized main page with customization features for multiple users.
Excellent Support: Reviewers praise the excellent documentation and support provided by Openbravo Commerce Cloud, which makes it easy to use and implement. The training courses enable organizations to customize the software for more niche requirements without having to reinvent finance, sales, procurement or inventory management wheel.
Limited User Capacity: Some users have expressed frustration with the limited number of people and users allowed at once on Openbravo Commerce Cloud. This has led to difficulties in managing multiple tasks simultaneously and can be a problem for growing businesses.
Slow Search Results: Many reviewers have complained about slow search results, which make it difficult to find information quickly. This issue can negatively impact productivity, especially when dealing with large amounts of data.
Steep Learning Curve: Several customers have mentioned that the learning curve for Openbravo Commerce Cloud is steep, despite good documentation available to assist with implementation. The wizard-based configurations could be improved to make the software more user-friendly and support needs improvement in terms of features built into the tool.
Users have made several recommendations based on their experiences with the software. The three most common recommendations are:
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Users recommend using the out-of-the-box package instead of seeking customizations, as this allows for a smoother implementation process and avoids unnecessary complications.
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It is suggested to ensure that returns management is set up properly before deploying the software, as this step ensures that customer issues related to returns can be efficiently resolved.
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Users find the software to be a one-stop solution for retail needs, thanks to its reliable community and support. This recommendation highlights the software's ability to address a wide range of retail requirements.