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TrustRadius
OpenTable

OpenTable

Overview

What is OpenTable?

OpenTable is an online reservation system and reputation management technology for restaurants, bars, hotels, as well as takeout and delivery services, providing "Near Me" location services for customers to bolster reservations and online orders for businesses, a ratings and reviews…

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Recent Reviews
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Reviewer Pros & Cons

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Pricing

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Basic

$29

Cloud
per month

Core

$249

Cloud
per month

Pro

$449

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is OpenTable?

OpenTable Video

Your restaurant has personality—now let it shine! From boisterous bar seating to prime patio spots or cozy backrooms, help guests find their just-right spot when you offer your dining areas on OpenTable. Interested in getting this feature for your restaurant? Learn more here:...
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OpenTable Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have made several recommendations for OpenTable based on their experiences. Many users recommend using OpenTable to make restaurant reservations without the need for a phone call. They have found it to be a convenient and efficient way to book tables. OpenTable is highly recommended by users for its quick and easy booking process. Users find it painless to search for and reserve restaurants, making it a preferred choice for their dining needs. OpenTable receives positive reviews from users for its reliability in reserving tables at various restaurants. Users consider it a trustworthy tool that consistently delivers on its promise of securing reservations. In addition to these three common recommendations, users also suggest other features such as using the OpenTable Connect platform for the restaurant industry, improving customer service availability during peak hours, and encouraging staff members to utilize OpenTable to save time and money. Users also appreciate the ability to accrue points for free certificates through the program and recommend downloading the OpenTable mobile app for both personal and business use. Overall, these recommendations highlight the ease of use, reliability, and convenience that OpenTable offers to its users.

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