Name: OpenText Core Security Awareness Training
Rating: 8 (7 reviews)
Author: OpenText

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### User Experience and Usability
Users appreciate the intuitive nature of Webroot Security Awareness Training, emphasizing its user-friendly interface and the ease with which they can navigate through the platform. The ability to effortlessly roll out the training across their organization and generate detailed reports on user progress adds to the overall positive user experience. Additionally, the incorporation of interactive elements such as diagrams and screenshots enhances engagement and prevents monotony during training sessions. The consensus among users is that Webroot Security Awareness Training excels in providing a smooth and accessible learning experience, contributing to its effectiveness in educating users on cybersecurity best practices.

### Content Engagement and Effectiveness
Some users appreciate the accessibility and presentation of the content, while others find it lacking in terms of catering to the UK audience. The consensus on the effectiveness of the content engagement strategies employed by Webroot Security Awareness Training seems to be divided. Some users find the content engaging and effective, while others feel that it falls short of expectations. It is recommended to conduct thorough testing with the target audience to gauge the true impact of the content engagement and effectiveness features before making a final decision.

### Cybersecurity Awareness
Users consistently highlight the effectiveness of Webroot Security Awareness Training in enhancing cybersecurity awareness among employees. The training program is commended for its ability to educate users on identifying potential cyber threats and vulnerabilities, ultimately strengthening the overall security posture of organizations. Additionally, users appreciate the simplicity and manageability of the in-house training solution, along with the valuable insights provided by the reporting tool to assess clients' competency in handling cyber threats. The emphasis on instilling a security-conscious mindset in everyday work practices is seen as a significant step towards bolstering the security culture within companies.

Webroot's security awareness training program has proven to be highly effective in improving employee knowledge and progress monitoring. Users have reported that the program has successfully made the topic of cybersecurity more engaging and beneficial, overcoming the challenge of educating others on a potentially dry subject. The software has been valuable in meeting compliance requirements for PCI and GDPR, providing awareness training to ensure adherence to these regulations. Additionally, customers have experienced improved PC performance and better antivirus protection after switching to Webroot's product. The software has been instrumental in determining the level of cybersecurity competency among clients, helping them address the problem of system downtime and compromised data due to user error. By reducing support costs and enhancing overall security solutions, users have found that the Webroot product has made their job more lucrative. The software has effectively educated clients and users about cyber threats, vigilance, and safe online practices, making them more cautious about harmful links and suspicious content. Overall, the product has successfully addressed the lack of security awareness among end users, managers, and IT personnel, preventing security breaches and increasing organizational security.

Helpful Training Resources: Many users have found the training resources provided by Webroot to be extremely helpful for small to medium-sized businesses, with an interactive format that makes it easy for employees to learn and retain information. The HR department also appreciates the ability to monitor progress.

Ease of Use: Users praise the pure ease of use of the Webroot product, noting that it is simple to roll out and enforce throughout their organizations. The ability to pull reports on the status of the training was also appreciated.

Useful for Sales Roles: Some users have found the training particularly useful for their roles in sales, as it provides them with a solid understanding of the basics.

1. Compatibility Issues: Some users have experienced difficulties with Webroot DNS enabled or the Webroot Web Plugin, which has led to web browsers blocking links from being opened, contradicting the purpose of the software.

2. Lack of Customization: Users have mentioned that the available categories for finding specific resources to train on are not very specific. Additionally, they expressed a desire for more interactive sessions or projects that simulate real-life security breaches, allowing them to actively participate in preventing such breaches.

3. Reporting Limitations: One user noted that they find it challenging to interpret and present data in a usable format due to the immaturity of the reporting feature. Similarly, another user expressed dissatisfaction with having to regularly review reports in order to determine who has clicked on links.

Webroot Security Awareness Training provides cybersecurity education to enterprise employees and provides security best practice so employees can avoid phishing attempts, and social engineering cybersecurity attacks.

OpenText Core Security Awareness Training

Security Awareness Training Software packages feature simulations of various security threat scenarios so that trainees can learn in a realistic but low-risk environment and ensure that security teams can be tested for threat readiness. Software-based testing and scoring capabilities are included in these applications to test against shared standards and gain psychometrically valid evaluations of team members' capabilities and learning.

Security Awareness Training

Likelihood to Recommend

Support Rating

OpenText is a leader in Enterprise Information Management (EIM). EIM enables organizations to grow the business, lower costs of operations, and reduce information governance and security related risks. OpenText focuses on the key drivers of business success to improve business insight, strengthen business impact, accelerate process velocity, address information governance and provide security.

OpenText

Common features of security awareness training products.

Training Content Library

A pre-built library of security awareness training content that can be used immediately.

Multilingual Training Content

Training content is available in multiple languages.

Training Gamification

Training content is available in a gamified format.

Industry-Specific Security Training

Security training can be tailored based on industry-specific requirements, such as HIPAA, PCI DSS, GDPR, etc.

Individualized Security Training Plans

Training can be tailored to individual employees based on previous training, role, or assessed vulnerability.

Phishing Simulations

Administrators can run simulated phishing attacks to test the effectiveness of the training and assess vulnerabilities.

Security Reporting

Reports available may include statistics on phishing simulations, training completion, etc.

Integration with Security Tech Stack

The product integrates with other security tools, such as a SIEM or SOAR platform, and may provide alerts for potential breaches.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Multi-factor authentication

ConnectWise PSA

ConnectWise Automate

OpenText™ Core Endpoint Protection

Level 2 Network Technician

Webroot Security Awareness Training 2020-01-31 00:24:32

Webroot Antivirus

Cisco Umbrella

KnowBe4 Security Awareness Training

Sophos Phish Threat

OpenText Core DNS Protection

President

Webroot Security Awareness Training 2019-05-09 15:26:03

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Industry specific

Specific training

Training modules

Areas for improvement

Licensing model

Landing pages

Training videos

End user

Staff members

Simulated phishing

Test results

Home

Security Awareness Training Software

We use it just in our department. We have utilized it for testing and actual use within the company as well. We mostly use it to resell to clients. We arrange a time to send out the phishing emails, and then see what the results are. This is followed by sending out the training.

There is great personalization with email format.
Great reporting to view participant progress.

The licensing model is not as geared toward temporary usage. Licenses are encouraged to be paid for constantly.

Our objective is to protect our clients, and it most definitely helps with that.
The platform allows you to measure who does what within the system. We've seen decreases in interaction with the test emails.

ConnectWise Manage, ConnectWise Automate (formerly LabTech), Webroot Endpoint Protection

We have implemented Webroot Security Awareness Training (SAT) across the entire firm, and also implement it for our clients. It has been an excellent product to determine the vulnerability of our/client staff members to phishing and other malware intrusion attempts, and has excellent training guides which has reduced recurrence by over 70%.

Test staff members with simulated phishing and malware emails/landing pages. Product has a very realistic payload.
Records detailed test results (delivered, read, click-thru's, etc) providing solid metrics to evaluate staff knowledge and track improvement over time.
Solid training videos that can be incorporated into landing pages explaining what the end user did incorrectly, and how to guard against such attempts in the future.
Other training collateral (posters, infographics, etc) that can be used by the client as teaching aids.

More industry-specific training modules, particularly those covered by federal and state data regulations.
Compact, graphic client/site reporting overview page (classic "Green-Yellow-Red" style) showing major areas for improvement, etc.

As our clients IT dept, we have seen a precipitous drop (over 70%) in the number of "is this email bad?" service tickets, as their staff is better trained and equipped to self-evaluate these types of intrusions.
Likewise, the number if incidents related to malware/phishing has dropped by almost 90% when this was rolled out in addition to Webroot DNS filtering services.

KnowBe4, Cisco Umbrella and Sophos Phish Threat

Webroot SecureAnywhere, Webroot DNS Protection

OpenText Core Security Awareness Training
Formerly Webroot Security Awareness Training

Overview

What is OpenText Core Security Awareness Training?