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OpenText Documentum

OpenText Documentum

Overview

What is OpenText Documentum?

OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…

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Recent Reviews

EMC Documentum Review

5 out of 10
February 23, 2019
Incentivized
We use it as a central repository for our documentation. Documentum provides secure storage for all our documents. It provides granular …
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Popular Features

View all 13 features
  • Content capture & imaging (7)
    10.0
    100%
  • File sync, storage & archiving (7)
    9.0
    90%
  • Document management (7)
    9.0
    90%
  • Records management (7)
    9.0
    90%
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Pricing

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N/A
Unavailable

What is OpenText Documentum?

OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…

Entry-level set up fee?

  • Setup fee optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Documentum Demo

YouTube
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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

9.2
Avg 8.2
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Product Details

What is OpenText Documentum?

OpenText Documentum Video

OpenText Documentum Overview

OpenText Documentum Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems,
Mobile Application,

Frequently Asked Questions

OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.

Amaxus CMS (discontinued), OnBase, and Microsoft SharePoint are common alternatives for OpenText Documentum.

Reviewers rate Content capture & imaging and Security, risk management & information governance and Integration highest, with a score of 10.

The most common users of OpenText Documentum are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(17)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of the Open Text web app have made several recommendations based on their experiences. The three most common recommendations are:

  1. Stay true to document management standards before creating a system: Users recommend ensuring that the system adheres to established document management standards in order to maintain accuracy and efficiency.

  2. Explore other options before choosing Documentum: While some users find Documentum to be a good repository for saving documents and data, they suggest considering other interfaces that may offer more efficient solutions.

  3. Consider PLM tools as an alternative: Users suggest that Agile and Arena, among other PLM tools, may be better than Documentum for managing documents. However, if a PLM tool is not an option, Documentum is considered the best out-of-the-box tool available.

It is important to note that while some users recommend Documentum for its record management and documentation capabilities, others caution about high maintenance costs and the need for skilled labor. Additionally, users suggest negotiating pricing and packages, having experienced implementors and administrators, evaluating flexibility in accommodating changes, and considering long-term vision and investment. Some users even recommend using Documentum in specific browsers or replacing it with a more robust platform for web content management.

Attribute Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Chris McCabe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Sharepoint and others are a bit late to the party -- they have some nice features, but are leaders in the suite spot areas that we found OpenText helping us with.
Ryan Payne | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
Features and underlying technology and development roadmap are much better for both Docushare and Confluence. OpenText product was preselected when I came into the implementation of the project. It should not have been.
December 12, 2017

Documentum is not dead.

Craig Soucie | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Subjective but here's how I see it:
Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText
Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach that may lead somewhere)
Light duty: 1) BOX (not an ECM but it says it is), 2) EFSS (pick your poison, BOX is an enhanced EFSS), 3) CMSs (some have some ECM capability, none have much)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have evaluated IBM Filenet, Alfresco and Oracle WCM. Documentum has a very strong business process management system, security and scalability. It's not just a web content management system, it's an enterprise content management system with very good capabilities for Integrations. It has good compatibility with industry leading scanning solutions.
Indars Sparnins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Opentext Livelink 9.7/ ContentServer 10.5
While Livelink has many more modules out of the box and provide some more functionality which can be applied to document lifecycle without writing any customizations, from the support perspective Documentum is much cheaper to support and it is much more stable than Opentext ECM products.
July 25, 2014

Why Documentum?

Rene Wagner | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
There are numerous other products available including SharePoint, Stellent, FileNet, etc. Most offer many of the same solutions and modules that Documentum provides, however some, such as SharePoint, still have significant shortcomings when it comes to true, enterprise-level document management that require workaround solutions, either via architectural or custom tweaks. The Documentum platform tends to excel in its flexibility due to its available APIs and configuration options. In addition, the stability of its backend repository makes it ideal for global, enterprise-level solutions.
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