OpenText Documentum features and reason to use
Our customers have a lot of documents for customers and product specifics. And managing them in a directory or at some storage was very …
Overview
What is OpenText Documentum?
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…
Recent Reviews
Popular Features
- Content capture & imaging (7)10.0100%
- File sync, storage & archiving (7)9.090%
- Document management (7)9.090%
- Records management (7)9.090%
Pricing
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What is OpenText Documentum?
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…
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- Setup fee optional
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
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Product Details
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- Competitors
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What is OpenText Documentum?
OpenText Documentum Video
OpenText Documentum Overview
OpenText Documentum Competitors
- Amaxus CMS (discontinued)
- OnBase
- Microsoft SharePoint
- Oracle WebCenter Content
- IBM FileNet Content Manager
- OpenText Content Suite Platform
- Laserfiche
- Rocket Mobius
- Alfresco
- Perceptive Content
- Micro Focus Content Manager (formerly HP Records Manager)
OpenText Documentum Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | , |
| Mobile Application | , |
Frequently Asked Questions
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.
Amaxus CMS (discontinued), OnBase, and Microsoft SharePoint are common alternatives for OpenText Documentum.
Reviewers rate Content capture & imaging and Security, risk management & information governance and Integration highest, with a score of 10.
The most common users of OpenText Documentum are from Enterprises (1,001+ employees).
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Reviews and Ratings
(17)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users of the Open Text web app have made several recommendations based on their experiences. The three most common recommendations are:
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Stay true to document management standards before creating a system: Users recommend ensuring that the system adheres to established document management standards in order to maintain accuracy and efficiency.
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Explore other options before choosing Documentum: While some users find Documentum to be a good repository for saving documents and data, they suggest considering other interfaces that may offer more efficient solutions.
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Consider PLM tools as an alternative: Users suggest that Agile and Arena, among other PLM tools, may be better than Documentum for managing documents. However, if a PLM tool is not an option, Documentum is considered the best out-of-the-box tool available.
It is important to note that while some users recommend Documentum for its record management and documentation capabilities, others caution about high maintenance costs and the need for skilled labor. Additionally, users suggest negotiating pricing and packages, having experienced implementors and administrators, evaluating flexibility in accommodating changes, and considering long-term vision and investment. Some users even recommend using Documentum in specific browsers or replacing it with a more robust platform for web content management.
Attribute Ratings
Reviews
(1-10 of 10)Companies can't remove reviews or game the system. Here's why
March 05, 2022
OpenText Documentum features and reason to use
- After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
- It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
- Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
October 03, 2019
OpenText automated and streamlined our Accounts Payable , a process that was highly manual and error prone
- It's allowed the Accounts receivable dept to reduce its headcount, eliminate errors, and improve turnaround time on invoices.
February 23, 2019
EMC Documentum Review
- Version tracking.
- On-demand retrieval.
- Efficiency.
- Allowed us to move from paper document processing and storage
- Efficiency and cost savings have yet to be realized
- Moved from field handling to centralized AP collection
- The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
December 12, 2017
Documentum is not dead.
- Documentum has often been a solution to avoid bad situations like FDA, FCC, etc. regulatory requirement fines and shutdowns. It has been the de-facto, at least in my experience, go to solution when regulatory oversight can impact the business. It is hard to measure how much ROI Business Continuity has but we can find examples of shutdowns that cost millions of dollars a day.
- Documentum also has a mature security model and a proven history. Private info; like HR and Health records; secret info; like government documents, executive decisions and information, marketing/strategy/IP; and multi-tenant, multi-purpose content are all well kept.
- For smaller enterprises, Documentum is harder to justify. It has targeted sales towards companies that can spend and has additional options, like dedicated support engineers, for those that have the money to burn. Unless your small company has the money, and needs all the things that Documentum can provide in a single solution, it might be better to compromise with a lighter solution that has a forward path that will meet your needs as you grow.
December 07, 2017
EMC Documentum - What's in it..
- By migrating other products into Documentum and consolidating the content, we have saved time, resources and cost.
April 07, 2017
Robust solution comes with a Price Tag
- Licensing
- Upgrades
- Hardware
November 11, 2015
EMC Documentum ECM product suite overview
Score 9 out of 10
Vetted Review
Verified User
- Increased document throughput and automation for transaction intense business processes.
- Increased document turnover time for reviews and approvals.
- Increased employee efficency
- Easier adherence to document retention as required by governing institutions.
July 25, 2014
Why Documentum?
- Better version tracking and easier retrieval of content
- Significant improvements of content publishing solutions (faster cycle times, more accurate content releases, better management of security)
- There can be some significant ramp-up times, particularly where custom components are required, but other products may not even offer the option for such custom add-ons
- Improvements in adherence to regulatory requirements
July 24, 2014
Is Documentum investment worth?
- Fast and Secure document storage and retrieval
- Improved efficiency with single repository and taxonomy structure