OpenText Documentum Reviews & Ratings 2024

Name: OpenText Documentum overview
Uploaded: 2019-09-30T18:19:40.000Z
Duration: 2 min 30 s
Description: OpenText Documentum Overview

Overview

What is OpenText Documentum?

OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…

OpenText Documentum features and reason to use

9 out of 10

March 05, 2022

Incentivized

Our customers have a lot of documents for customers and product specifics. And managing them in a directory or at some storage was very …

OpenText automated and streamlined our Accounts Payable , a process that was highly manual and error prone

9 out of 10

October 03, 2019

Incentivized

OpenText provides for the automation of invoice verification, automated invoice data field processing, management, approval routing, and …

EMC Documentum Review

5 out of 10

February 23, 2019

Incentivized

We use it as a central repository for our documentation. Documentum provides secure storage for all our documents. It provides granular …

Antiquated and Cumbersome Document Management Solution

1 out of 10

May 02, 2018

Incentivized

Currently, Open Text Documentum Enterprise Content Management is being used by our accounts receivable department. Implementation is in …

Documentum is not dead.

8 out of 10

December 12, 2017

Incentivized

Currently, I am not using Documentum. However, in the past I have used Documentum, supported Documentum, implemented Documentum, …

EMC Documentum - What's in it..

8 out of 10

December 07, 2017

Incentivized

EMC Documentum was used across multiple departments in IT and also used as a Content Management and as a Web publishing platform across …

Robust solution comes with a Price Tag

8 out of 10

April 07, 2017

Incentivized

In our organization, EMC Documentum is used in 10+ departments. We use Documentum's case management system to process the documents …

EMC Documentum ECM product suite overview

9 out of 10

November 11, 2015

EMC Documentum ECM products are being used across the company I am currently assigned as consultant. It is used globally within the …

Why Documentum?

7 out of 10

July 25, 2014

Incentivized

As a consultant I work with a variety of organizations in various industries, assisting them with the implementation of EMC's Documentum …

Is Documentum investment worth?

8 out of 10

July 24, 2014

Incentivized

It is used by a few departments at the moment. It helps to manage sensitive documents in a secure way.

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Popular Features

View all 13 features

Content capture & imaging (7)
10.0
100%
File sync, storage & archiving (7)
9.0
90%
Document management (7)
9.0
90%
Records management (7)
9.0
90%

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Pricing

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OpenText Documentum

N/A

Unavailable

What is OpenText Documentum?

OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…

Entry-level set up fee?

Setup fee optional

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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Product Demos

Documentum Demo

YouTube

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Features

Enterprise Content Management

Features related to managing business content and transactional content for enterprises.

9.2

Avg 8.2

10
Content capture & imaging
(7) Ratings
The system supports the digitization of content.
9
File sync, storage & archiving
(7) Ratings
Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.
9
Document management
(7) Ratings
Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.
9
Records management
(7) Ratings
Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.
9
Content search & retrieval
(7) Ratings
Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.
9
Enterprise content collaboration
(7) Ratings
ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.
9
Content publishing & creation
(7) Ratings
Supports the publishing of content to web pages or other avenues leading out of the enterprise.
10
Security, risk management & information governance
(7) Ratings
Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.
9
Contract lifecycle management
(7) Ratings
ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.
9
Automated workflows
(3) Ratings
Automated workflows include contract management, invoice processing, etc.
9
Artificial intelligence
(3) Ratings
Artificial intelligence and natural language processing help automate document classification
9
Mobile support
(3) Ratings
Repository access from mobile devices
10
Integration
(3) Ratings
Integration with 3rd-party systems like ERP, SCM, or CRM

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Product Details

About
Competitors
Tech Details
FAQs

What is OpenText Documentum?

OpenText Documentum Video

OpenText Documentum Overview

OpenText Documentum Competitors

Amaxus CMS (discontinued)
OnBase
Microsoft SharePoint
Oracle WebCenter Content
IBM FileNet Content Manager
OpenText Content Suite Platform
Laserfiche
Rocket Mobius
Alfresco
Perceptive Content
Micro Focus Content Manager (formerly HP Records Manager)

OpenText Documentum Technical Details

Deployment Types	On-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	,
Mobile Application	,

Frequently Asked Questions

OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.

Amaxus CMS (discontinued), OnBase, and Microsoft SharePoint are common alternatives for OpenText Documentum.

Reviewers rate Content capture & imaging and Security, risk management & information governance and Integration highest, with a score of 10.

The most common users of OpenText Documentum are from Enterprises (1,001+ employees).

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Comparisons

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Reviews and Ratings

(17)

January 31st 2024

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Recommendations

Users of the Open Text web app have made several recommendations based on their experiences. The three most common recommendations are:

Stay true to document management standards before creating a system: Users recommend ensuring that the system adheres to established document management standards in order to maintain accuracy and efficiency.
Explore other options before choosing Documentum: While some users find Documentum to be a good repository for saving documents and data, they suggest considering other interfaces that may offer more efficient solutions.
Consider PLM tools as an alternative: Users suggest that Agile and Arena, among other PLM tools, may be better than Documentum for managing documents. However, if a PLM tool is not an option, Documentum is considered the best out-of-the-box tool available.

It is important to note that while some users recommend Documentum for its record management and documentation capabilities, others caution about high maintenance costs and the need for skilled labor. Additionally, users suggest negotiating pricing and packages, having experienced implementors and administrators, evaluating flexibility in accommodating changes, and considering long-term vision and investment. Some users even recommend using Documentum in specific browsers or replacing it with a more robust platform for web content management.