OpenText Documentum features and reason to use
Our customers have a lot of documents for customers and product specifics. And managing them in a directory or at some storage was very …
Overview
What is OpenText Documentum?
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…
Recent Reviews
Popular Features
- Content capture & imaging (7)10.0100%
- File sync, storage & archiving (7)9.090%
- Document management (7)9.090%
- Records management (7)9.090%
Pricing
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What is OpenText Documentum?
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise…
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What is OpenText Documentum?
OpenText Documentum Video
OpenText Documentum Overview
OpenText Documentum Competitors
- Amaxus CMS (discontinued)
- OnBase
- Microsoft SharePoint
- Oracle WebCenter Content
- IBM FileNet Content Manager
- OpenText Content Suite Platform
- Laserfiche
- Rocket Mobius
- Alfresco
- Perceptive Content
- Micro Focus Content Manager (formerly HP Records Manager)
OpenText Documentum Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | , |
| Mobile Application | , |
Frequently Asked Questions
OpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.
Amaxus CMS (discontinued), OnBase, and Microsoft SharePoint are common alternatives for OpenText Documentum.
Reviewers rate Content capture & imaging and Security, risk management & information governance and Integration highest, with a score of 10.
The most common users of OpenText Documentum are from Enterprises (1,001+ employees).
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Reviews and Ratings
(17)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users of the Open Text web app have made several recommendations based on their experiences. The three most common recommendations are:
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Stay true to document management standards before creating a system: Users recommend ensuring that the system adheres to established document management standards in order to maintain accuracy and efficiency.
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Explore other options before choosing Documentum: While some users find Documentum to be a good repository for saving documents and data, they suggest considering other interfaces that may offer more efficient solutions.
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Consider PLM tools as an alternative: Users suggest that Agile and Arena, among other PLM tools, may be better than Documentum for managing documents. However, if a PLM tool is not an option, Documentum is considered the best out-of-the-box tool available.
It is important to note that while some users recommend Documentum for its record management and documentation capabilities, others caution about high maintenance costs and the need for skilled labor. Additionally, users suggest negotiating pricing and packages, having experienced implementors and administrators, evaluating flexibility in accommodating changes, and considering long-term vision and investment. Some users even recommend using Documentum in specific browsers or replacing it with a more robust platform for web content management.
Attribute Ratings
Reviews
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October 03, 2019
OpenText automated and streamlined our Accounts Payable , a process that was highly manual and error prone
OpenText provides for the automation of invoice verification, automated invoice data field processing, management, approval routing, and check processing with SAP on the backend. Specifically, OpenText ECM provided the workflow, group, and role-based controls to streamline and automate the process of Accounts Payable by allowing an automated bridge between OCR and image scanning, and processing the data collected from these steps by intelligently foldering, permissioning, routing (via workflow) and processing for errors.
- It's good at integration with external systems through standard industry supported APIs, including but not limited to web services integration and file system integration.
- Good support from major up and downstream technologies such as image capturing and back end ERP, Database, and HR.
- Highly configurable.
- Very fast searching capabilities.
- Highly scalable.
- Better market penetration and streamlined licensing.
- Better documentation and training offerings.
82.30769230769229%
8.2
- It's allowed the Accounts receivable dept to reduce its headcount, eliminate errors, and improve turnaround time on invoices.
Sharepoint and others are a bit late to the party -- they have some nice features, but are leaders in the suite spot areas that we found OpenText helping us with.