Name: OpenText Extended ECM Platform
Rating: 8 (3 reviews)
Author: OpenText

Help Desk

Web and Video Conferencing

Customer Support

Kubernetes Monitoring

Development

Career Center

Education

Association Management

Barcode

Business Intelligence (BI)

Business Process Management (BPM)

Calibration Management

Collaboration

Corporate Performance Management (CPM)

Interactive Voice Response (IVR)

Project Portfolio Management

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

International Payroll

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

File Sync and Share

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Modular Storage Area Network (SAN)

Network Access Control (NAC)

Network Performance Monitoring

Remote Desktop

Routers

SSL Certificate

Telecom Expense Management (TEM)

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Success

Digital Signage

Email Marketing

Employee Advocacy

Graphics

Marketing Automation

Presentation

Search Marketing Intelligence

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Sales Pipeline

Sales

Data Loss Prevention

Security

Automotive

Awards Management

Car Rental

Emergency Notification

Legal Research

PCB Design

Real Estate Property Management

Vertical-Specific

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OpenText Documentum

OpenText

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This product offers a range of use cases that have been highly appreciated by users and customers. It enables seamless integration with popular platforms such as Opentext, SAP, and Microsoft, allowing organizations to achieve their roadmap goals and ensure event traceability and security. With its one-stop solution for managing document operations and storing digital documents, businesses are able to streamline their processes and avoid the hassle of multiple tools or systems. The product extends the content management capability of ERP systems, enabling business users to access information through a single user interface from anywhere, promoting efficiency and productivity. Additionally, it enhances communication within the company by integrating with standalone applications for seamless collaboration. This feature has been particularly useful in enabling fast decision-making by implementing governance rules and providing a 360-degree view of information in one place. Moreover, the product addresses various business processes for both internal and external use, making it a valuable asset for organizations looking to improve their digital procurement process or collaborate effectively with suppliers.

Cons:

1. Inefficient Flow Management and Electronic Signatures: Some users have expressed dissatisfaction with the flow management and electronic signature features, stating that they are not as efficient as they could be in streamlining business processes.
2. Difficult Permissions Application: Several users find the method of applying permissions to be challenging and suggest that it could be made more user-friendly for easier access control.
3. Poor Search Functionality: The searching method in the product has been criticized by some users, indicating that it is not intuitive or effective enough in retrieving desired information. They recommend improvements to enhance search capabilities and make it more efficient.

- Improved productivity and efficiency: Many users have stated that OpenText xECM has helped in improving their productivity and efficiency by automating manual tasks and enhancing content collaboration. 
- Convenient common platform: Reviewers appreciate that OpenText xECM provides a convenient common platform for accessing multiple functionalities in one product, making it easier to manage various tasks.
- Seamless integration with leading applications: Several users have praised the seamless integration capabilities of OpenText xECM with leading ERP systems like SAP and applications such as Microsoft O365 and Salesforce. This integration allows for easy access to both structured and unstructured content through a single user interface.

The OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to allow information to flow across applications. Extended ECM Platform leverages an organization’s investment in its enterprise content services software and other applications, with the goal of improving transparency and insight to improve decision making, automate business processes and expand the reach of governance policies.

DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.

Base

Large Enterpriser

DocuWare

Titan CMS is a web content management system (CMS) used to build public websites, intranets, extranets and portals. Powered by Northwoods, it leverages industry standard MVC for .NET Framework and provides a content management workstation interface to produce performance-driven websites.

Base License

Professional License

Corporate License

Enterprise License

Titan CMS

OpenText Extended ECM Platform

Enterprise content management (ECM) is a set of tools and methods that allows a corporation, agency or organization to obtain, organize, store and deliver information crucial to its operation. The fundamental objectives of ECM are to streamline access, eliminate bottlenecks, optimize security, maintain integrity and minimize overhead.

According to the Association for Information and Image Management (AIIM), ECM can be broken down into five major components called capture, manage, store, preserve and deliver. The purpose of each component can be briefly defined as follows:

-Capture: Create, obtain and organize information.
-Manage: Process, modify and employ information.
-Store: Temporarily back up frequently changing information in the short term.
-Preserve: Back up infrequently changing information in the medium and long term.
-Deliver: Provide clients and end users with requested information.

ECM has become increasingly important and complex in recent years for a number of reasons. Financial fraud and data breaches -- and regulations designed to prevent them -- have made effective information governance essential. There are new sources of content, such as unstructured data from social networking websites. Enterprises also need to manage content effectively for integration with business intelligence/business analytics (BI/BA) applications that help them to use the available information to guide business decisions.

Enterprise Content Management

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Content capture & imaging

File sync, storage & archiving

Document management

Records management

Content search & retrieval

Enterprise content collaboration

Security, risk management & information governance

Contract lifecycle management

Automated workflows

Integration

OpenText is a leader in Enterprise Information Management (EIM). EIM enables organizations to grow the business, lower costs of operations, and reduce information governance and security related risks. OpenText focuses on the key drivers of business success to improve business insight, strengthen business impact, accelerate process velocity, address information governance and provide security.

Features related to managing business content and transactional content for enterprises.

The system supports the digitization of content.

Storage system for long-term preservation & retention of content in an organized fashion; foundational to the ECM.

Beyond capture, the ECM supports sharing, distributing, printing, faxing, etc.

Secure, policy-controlled and compliant storage, retrieval and production of records, transactional or otherwise.

Helps users find the content they are looking for. Various methods for assistance include filters, tags, metadata, and the like.

ECM support file and content sharing within the enterprise, or integrate with preferred collaboration software or modules. May also be referred to as social intranet.

Content publishing & creation

Supports the publishing of content to web pages or other avenues leading out of the enterprise.

Security controls with rules, policies, and permissions defining and delimiting access to content and records. This is a core feature, and a necessity for enterprises.

ECM tools optimize business transactional processes where they can improve or automate the contract lifecycle  (e.g. Invoice Management, Proposals, etc.). This component is similar to the features provided by advanced contract management software.

Automated workflows include contract management, invoice processing, etc.

Artificial intelligence

Artificial intelligence and natural language processing help automate document classification

Mobile support

Integration with 3rd-party systems like ERP, SCM, or CRM

Manager Application Support

OpenText Enterprise Content Management (ECM) 2020-12-17 08:55:39

Principal Business Analyst

OpenText Enterprise Content Management 2014-09-19 10:40:57

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Search features

Flow management

Electronic signatures

Multiple versions

One source

Integration with sap

Home

Enterprise Content Management Software

Opentext started in the company to cover the Digital Procurement process. Since it allows integration with our SAP ERP, it is for corporate use. Today other business processes are being addressed, and the use is for internal and external use (Suppliers) .

Integration with SAP.
Reports and Reports.
Document Management with event traceability.
Event traceability.
Security.

Flow management.
Inefficiency in BD.
Electronic signatures.

Automation Process.
Signature of Documents.
Centralized custody of information.
Information Governance.

We are implementing OpenText for the first time as part of its document management platform. It is curretnly being leveraged to store non-SAP business documents. There may be an opportunity to create a workflow for documents that need colloboration and approvals.

Searching
Create Metadata to help with searching
Control versioning you can see multiple versions of a document and can revert back to it if necessary.
Document management, it has built in house keeping features.
One source of the truth.

Methods of applying permissions could be easier, it is cumbersome and tedious.
Searching algorithms could use improvement, most of the time I have to use the advance search features, and it can be hard for users to result to this method when looking for documents.

Users are empowered to manage their own content
Employees are more effecient, not spending a lot of time searching for documents.
Reduced company liability

OpenText Extended ECM Platform

Overview

What is OpenText Extended ECM Platform?