OpenText Extended ECM Platform Reviews

2 Ratings
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Score 8.0 out of 100

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Reviews (1-2 of 2)

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December 21, 2020
Rafael Augusto Terreros Ardila | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Opentext started in the company to cover the Digital Procurement process. Since it allows integration with our SAP ERP, it is for corporate use. Today other business processes are being addressed, and the use is for internal and external use (Suppliers) .
  • Integration with SAP.
  • Reports and Reports.
  • Document Management with event traceability.
  • Event traceability.
  • Security.
  • Flow management.
  • Inefficiency in BD.
  • Electronic signatures.
Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.
The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.
Read Rafael Augusto Terreros Ardila's full review
September 19, 2014
Angela King | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are implementing OpenText for the first time as part of its document management platform. It is curretnly being leveraged to store non-SAP business documents. There may be an opportunity to create a workflow for documents that need colloboration and approvals.
  • Searching
  • Create Metadata to help with searching
  • Control versioning you can see multiple versions of a document and can revert back to it if necessary.
  • Document management, it has built in house keeping features.
  • One source of the truth.
  • Methods of applying permissions could be easier, it is cumbersome and tedious.
  • Searching algorithms could use improvement, most of the time I have to use the advance search features, and it can be hard for users to result to this method when looking for documents.
OpenText Enterprise Content Management is well suited for cleaning up company file shares. You can tag documents for searching and can easily search document contents as long as it is in a searchable format. It is also well suited for document management so documents that no longer have business value or that need to be purged for legal and statutory reasons can be easily identified and purged when the retention period is up, or kept longer if a law suit is pending or active.
Read Angela King's full review

Feature Scorecard Summary

Content capture & imaging (1)
9
File sync, storage & archiving (1)
8
Document management (1)
9
Records management (1)
8
Content search & retrieval (1)
8
Enterprise content collaboration (1)
5
Security, risk management & information governance (1)
9
Contract lifecycle management (1)
8
Automated workflows (1)
8
Integration (1)
9

What is OpenText Extended ECM Platform?

The OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to allow information to flow across applications. Extended ECM Platform leverages an organization’s investment in its enterprise content services software and other applications, with the goal of improving transparency and insight to improve decision making, automate business processes and expand the reach of governance policies.

OpenText Extended ECM Platform Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is OpenText Extended ECM Platform?

The OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to allow information to flow across applications. Extended ECM Platform leverages an organization’s investment in its enterprise content services software and other applications, with the goal of improving transparency and insight to improve decision making, automate business processes and expand the reach of governance policies.

Who uses OpenText Extended ECM Platform?

The most common users of OpenText Extended ECM Platform are from Enterprises and the Oil & Energy industry.