December 21, 2020
Score 8 out of 10
Opentext started in the company to cover the Digital Procurement process. Since it allows integration with our SAP ERP, it is for corporate use. Today other business processes are being addressed, and the use is for internal and external use (Suppliers) .
- Integration with SAP.
- Reports and Reports.
- Document Management with event traceability.
- Event traceability.
- Flow management.
- Inefficiency in BD.
- Electronic signatures.
Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.
Read Rafael Augusto Terreros Ardila's full review
The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.