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OpenText Extended ECM Platform

OpenText Extended ECM Platform

Overview

What is OpenText Extended ECM Platform?

The OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to…

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Learn from top reviewers

Opentext ECM is a Ferrari that requires a suitable team to win the expected races.

Rating: 8 out of 10
December 21, 2020
IncentivizedVetted ReviewVerified User
Opentext started in the company to cover the Digital Procurement process. Since it allows integration with our SAP ERP, it is for corporate use. Today other business processes...
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Rafael Augusto Terreros Ardila
Project Manager - Information Technology
Manager Application Support
Ecopetrol
OpenText Extended ECM Platform4 years of experience

OpenText the last document reporitory you will ever need.

Rating: 9 out of 10
September 19, 2014
IncentivizedVetted ReviewVerified User
We are implementing OpenText for the first time as part of its document management platform. It is curretnly being leveraged to store non-SAP business documents. There may be ...
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Angela King
Analyst - Information Technology
Principal Business Analyst
Broadcom
OpenText Extended ECM Platform3 years of experience
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Pricing

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OpenText Extended ECM Platform

OpenText Extended ECM Platform

N/A
Unavailable

What is OpenText Extended ECM Platform?

The OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is OpenText Extended ECM Platform?

OpenText Extended ECM Platform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(3)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

This product offers a range of use cases that have been highly appreciated by users and customers. It enables seamless integration with popular platforms such as Opentext, SAP, and Microsoft, allowing organizations to achieve their roadmap goals and ensure event traceability and security. With its one-stop solution for managing document operations and storing digital documents, businesses are able to streamline their processes and avoid the hassle of multiple tools or systems. The product extends the content management capability of ERP systems, enabling business users to access information through a single user interface from anywhere, promoting efficiency and productivity. Additionally, it enhances communication within the company by integrating with standalone applications for seamless collaboration. This feature has been particularly useful in enabling fast decision-making by implementing governance rules and providing a 360-degree view of information in one place. Moreover, the product addresses various business processes for both internal and external use, making it a valuable asset for organizations looking to improve their digital procurement process or collaborate effectively with suppliers.

  • Improved productivity and efficiency: Many users have stated that OpenText xECM has helped in improving their productivity and efficiency by automating manual tasks and enhancing content collaboration.
  • Convenient common platform: Reviewers appreciate that OpenText xECM provides a convenient common platform for accessing multiple functionalities in one product, making it easier to manage various tasks.
  • Seamless integration with leading applications: Several users have praised the seamless integration capabilities of OpenText xECM with leading ERP systems like SAP and applications such as Microsoft O365 and Salesforce. This integration allows for easy access to both structured and unstructured content through a single user interface.

Cons:

  1. Inefficient Flow Management and Electronic Signatures: Some users have expressed dissatisfaction with the flow management and electronic signature features, stating that they are not as efficient as they could be in streamlining business processes.
  2. Difficult Permissions Application: Several users find the method of applying permissions to be challenging and suggest that it could be made more user-friendly for easier access control.
  3. Poor Search Functionality: The searching method in the product has been criticized by some users, indicating that it is not intuitive or effective enough in retrieving desired information. They recommend improvements to enhance search capabilities and make it more efficient.

Reviews

(1-1 of 1)
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Opentext ECM is a Ferrari that requires a suitable team to win the expected races.

Rating: 8 out of 10
Incentivized
December 21, 2020
Use Cases and Deployment Scope
Opentext started in the company to cover the Digital Procurement process. Since it allows integration with our SAP ERP, it is for corporate use. Today other business processes are being addressed, and the use is for internal and external use (Suppliers) .
Pros and Cons
  • Integration with SAP.
  • Reports and Reports.
  • Document Management with event traceability.
  • Event traceability.
  • Security.
Likelihood to Recommend
Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.
OpenText Extended ECM Platform Feature Ratings
Enterprise Content Management (13)
62.30769230769231%
6.2
Content capture & imaging
90%
9.0
File sync, storage & archiving
80%
8.0
Document management
90%
9.0
Records management
80%
8.0
Content search & retrieval
80%
8.0
Enterprise content collaboration
50%
5.0
Content publishing & creation
N/A
N/A
Security, risk management & information governance
90%
9.0
Contract lifecycle management
80%
8.0
Automated workflows
80%
8.0
Artificial intelligence
N/A
N/A
Mobile support
N/A
N/A
Integration
90%
9.0
Return on Investment
  • Automation Process.
  • Signature of Documents.
  • Centralized custody of information.
  • Information Governance.
Support Rating
7
The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.
Usability
8
It is used for the basics of the tool, without taking advantage of the options it has.
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