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OpenText Identity and Access Management (IAM) Platform, formerly Covisint Reviews

2 Ratings
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Score 7.3 out of 100

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Reviews (1-2 of 2)

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November 20, 2020

Suited for Complex Identity Journeys

Gopal Padinjaruveetil | TrustRadius Reviewer
Gopal Padinjaruveetil
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use OpenText Identity and Access Management (IAM) Platform, formerly Covisint, for customer identity; it is used for the whole organization.
  • Open standard fully API (ReST) enabled identity platform
  • Support for IoT integration for identity
  • Risk-based and adaptive authentication
  • Support for multiple password policy
  • Delegated administration capabilities for extended enterprise users
  • Meets stringent regulatory requirements
  • ORM-based data model
  • Supports omni-channel identity and access
  • Additional automation capabilities on the platform
  • More configuration-driven approach
  • Passwordless authentication
Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.
  • Dedicated customer success manager and deployment manager
  • 1-800-like 24/7 support
  • Very responsive technical team
Read Gopal Padinjaruveetil's full review
November 23, 2020

Great implementation team, immature product

Brian LasALA | TrustRadius Reviewer
Brian LasALA
Score 6 out of 10
Vetted Review
Verified User
Review Source
Authentication, authorization, and SSO.
  • Good personnel/team
  • Small company type customer service gives ease of access and sense of urgency
  • Poor license structure and understanding of product capabilities
  • Not necessarily an IAM leader in the industry
Team has been great. However, product needs lots of customization and this requires significant cost outside of licensing model.
The immediate product team has been a 9 rating. Very good experience with the implementation team. There are gaps with infrastructure support, product, and implementation teams. Almost seems like we are working with three separate companies.
Read Brian LasALA's full review

OpenText Identity and Access Management (IAM) Platform, formerly Covisint Scorecard Summary

Likelihood to Recommend (2)
7.3
Usability (2)
6.8
Support Rating (2)
7.3

Feature Scorecard Summary

ID-Management Access Control (2)
7.3
ID Management Single-Sign On (SSO) (2)
7.7
Multi-Factor Authentication (2)
7.3
Password Management (2)
7.7
Account Provisioning and De-provisioning (1)
5.5
ID Management Workflow Automation (2)
7.3
ID Risk Management (2)
7.7

What is OpenText Identity and Access Management (IAM) Platform, formerly Covisint?

Covisint is a cloud-based Identity Management (IdM) solution for enterprises, offering internal (B2E), B2B, and Partner (B2P) access solutions with directory, auditing and regulatory capabilities, provisioning, mobile accessibility and identity, and more, presenting a comprehensive and configurable identity and security platform.
Categories:  Identity Management

OpenText Identity and Access Management (IAM) Platform, formerly Covisint Competitors

OpenText Identity and Access Management (IAM) Platform, formerly Covisint Technical Details

Operating Systems: Unspecified
Mobile Application:No