Skip to main content
TrustRadius
OpenText Identity and Access Management

OpenText Identity and Access Management
Formerly Covisint

Overview

What is OpenText Identity and Access Management?

OpenText Identity and Access Management (formerly Covisint) is a cloud-based Identity Management (IdM) solution for enterprises, offering internal (B2E), B2B, and Partner (B2P) access solutions with directory, auditing and regulatory capabilities, provisioning, mobile accessibility and identity, with the goal of…

Read more
Recent Reviews
Read all reviews
Return to navigation

Pricing

View all pricing
OpenText Identity and Access Management

OpenText Identity and Access Management

N/A
Unavailable

What is OpenText Identity and Access Management?

OpenText Identity and Access Management (formerly Covisint) is a cloud-based Identity Management (IdM) solution for enterprises, offering internal (B2E), B2B, and Partner (B2P) access solutions with directory, auditing and regulatory capabilities, provisioning, mobile accessibility and identity,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

2 people also want pricing

Alternatives Pricing

The Okta Identity Cloud

The Okta Identity Cloud

Free
What is The Okta Identity Cloud?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become…

1Password

1Password

$2.99
per month
What is 1Password?

AgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.

Return to navigation

Product Details

What is OpenText Identity and Access Management?

OpenText Identity and Access Management (formerly Covisint) is a cloud-based Identity Management (IdM) solution for enterprises, offering internal (B2E), B2B, and Partner (B2P) access solutions with directory, auditing and regulatory capabilities, provisioning, mobile accessibility and identity, with the goal of presenting a comprehensive and configurable identity and security platform.

OpenText Identity and Access Management Video

An Introduction to Identity and Access Management from OpenText

OpenText Identity and Access Management Competitors

OpenText Identity and Access Management Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
November 24, 2020

Great implementation team, immature product

BL
Brian LasALA
director
bhf (Insurance, 5001-10,000 employees)
Score 6 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Authentication, authorization, and SSO.
Pros and Cons
  • Good personnel/team
  • Small company type customer service gives ease of access and sense of urgency
  • Poor license structure and understanding of product capabilities
  • Not necessarily an IAM leader in the industry
Likelihood to Recommend
Team has been great. However, product needs lots of customization and this requires significant cost outside of licensing model.
OpenText Identity and Access Management Feature Ratings
Identity Management (7)
64.28571428571429%
6.4
ID-Management Access Control
60%
6.0
ID Management Single-Sign On (SSO)
70%
7.0
Multi-Factor Authentication
60%
6.0
Password Management
70%
7.0
Account Provisioning and De-provisioning
60%
6.0
ID Management Workflow Automation
60%
6.0
ID Risk Management
70%
7.0
Return on Investment
  • Support team has excelled and exceeded expectations
  • Team has been nimble and flexible
  • Costs continue to accelerate on lack of product featrures
Usability
6
Product needs high level of customization to compete with other products in this space.
Support Rating
6
The immediate product team has been a 9 rating. Very good experience with the implementation team. There are gaps with infrastructure support, product, and implementation teams. Almost seems like we are working with three separate companies.
Other Software Used
Saviynt, Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)
November 20, 2020

Suited for Complex Identity Journeys

GP
Gopal Padinjaruveetil
CISO (Chief Information Security Officer)
Auto Club Group (AAA) (Financial Services, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We use OpenText Identity and Access Management (IAM) Platform, formerly Covisint, for customer identity; it is used for the whole organization.
Pros and Cons
  • Open standard fully API (ReST) enabled identity platform
  • Support for IoT integration for identity
  • Risk-based and adaptive authentication
  • Support for multiple password policy
  • Delegated administration capabilities for extended enterprise users
  • Meets stringent regulatory requirements
  • ORM-based data model
  • Supports omni-channel identity and access
  • Additional automation capabilities on the platform
  • More configuration-driven approach
  • Passwordless authentication
Likelihood to Recommend
Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.
OpenText Identity and Access Management Feature Ratings
Identity Management (6)
100%
10.0
ID-Management Access Control
100%
10.0
ID Management Single-Sign On (SSO)
100%
10.0
Multi-Factor Authentication
100%
10.0
Password Management
100%
10.0
ID Management Workflow Automation
100%
10.0
ID Risk Management
100%
10.0
Return on Investment
  • Improved customer experience through a single identity across multiple business units
  • Single bundled pricing model for features like SSO, MFA, directory services, identity event streaming, API usage, service-package-based access
  • Reduced identity and access complexity when compared to on-premises based implementations
Alternatives Considered
OKTA
Oracle Cloud Based Identity Platforms
Salesforce IAM

We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo.
Usability
9
Being a platform as service, the user interface design was fully driven by ACGs UX/UI requirements as compared to an SaaS-like solution. The admin interface is also very user friendly.
Support Rating
10
  • Dedicated customer success manager and deployment manager
  • 1-800-like 24/7 support
  • Very responsive technical team
Other Software Used
Return to navigation