OpenText MBPM

OpenText MBPM
Formerly Metastorm BPM

Score 7.2 out of 10
OpenText MBPM

Overview

What is OpenText MBPM?

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.
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Recent Reviews

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Video Reviews

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Pricing

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What is OpenText MBPM?

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

OpenText - Information Flow Demo - Create to Consume (CEM)
08:31
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Product Details

What is OpenText MBPM?

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

OpenText MBPM Video

The first video in a 3 series demo by an individual.

OpenText MBPM Competitors

OpenText MBPM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

OpenText acquired BPM solution Metastorm in 2011, and has rebranded the product as OpenText MBPM. It is an alternative BPM solution to OpenText's primary BPM offering called OpenText Cordys Business Process Management.

IBM Business Automation Workflow are common alternatives for OpenText MBPM.

Reviewers rate Process designer highest, with a score of 8.1.

The most common users of OpenText MBPM are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
We use Metastorm across several departments in our organization. It is a great tool for automating tasks and streamlining workflows. Other people within our company use Metastorm to map business processes as well as to identify the impact of business process changes with IT systems. It is also helpful for the process of workflow creation.

  • Integration into third party applications
  • Rapid Development; allows developers to quickly build and/or change workflows
  • Powerful user interface design
  • High degree of scalability
  • Lack of a graphical user interface email editor
  • Auto creation of later activities in model viewer would be nice in order to quickly generate outcome scenarios
  • Built-in reporting is somewhat limited
Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.
Process Engine (8)
72.5%
7.3
Process designer
80%
8.0
Process simulation
70%
7.0
Business rules engine
90%
9.0
SOA support
60%
6.0
Process player
70%
7.0
Support for modeling languages
80%
8.0
Form builder
70%
7.0
Model execution
60%
6.0
Collaboration (1)
80%
8.0
Social collaboration tools
80%
8.0
Reporting & Analytics (3)
70%
7.0
Dashboards
80%
8.0
Standard reports
90%
9.0
Custom reports
40%
4.0
Content Management Capabilties (1)
60%
6.0
Content management
60%
6.0
  • Easy and convenient access to client configuration information
  • It provides numerous built-in controls which are quite useful during rapid development cycles
  • It also provides a tremendously rich .NET framework which can be used to tweak the experience to the needs of each individual customer
We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.
Peter Green | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Everyone uses Metastorm on a daily basis. We do this to develop applications for resale and by using it internally to stress test these applications. We use it to front CRM information, hold client configuration information, workflow support tickets, and are developing opportunity management and project management applications. We currently have 7.6 and 9.3 installed as some of our clients are still using older versions.
  • Complex routing of tasks based on calculated criteria
  • Linking between tasks and accessing relevant information
  • Organising, scheduling and prioritising
  • Different views for different people
  • The integration with Office.
  • Reporting - the functionality is quite limited. Of course, we can use SSRS on the database but better-embedded reporting would be good.
  • Using the eRaiseFlag functionality (getting one folder or workflow to influence another) can be slow on a busy system.
Good - Decision branching, Access to multiple external data sources, Prioritisation of user tasks, Keeping documents with workflows, and Ease of development and speed to make it live.

Less Good - Forms with lots of dependencies between the fields and Troubleshooting in some instances.

Poor - Ability to act as a repository for template forms and Reporting.
Process Engine (8)
37.5%
3.8
Process designer
90%
9.0
Process simulation
80%
8.0
Business rules engine
N/A
N/A
SOA support
N/A
N/A
Process player
N/A
N/A
Support for modeling languages
N/A
N/A
Form builder
60%
6.0
Model execution
70%
7.0
Collaboration (1)
50%
5.0
Social collaboration tools
50%
5.0
Reporting & Analytics (2)
55%
5.5
Dashboards
70%
7.0
Custom reports
40%
4.0
Content Management Capabilties
N/A
N/A
  • The development of the ticketing system has enabled us to greatly improve customer relationships
  • The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
  • Management information from the system has improved decision making
Before first using Metastorm at a previous company, I reviewed 30 systems, shortlisted 4 and chose Metastorm as being intuitively the easiest to develop with. We have recently looked at a number of alternatives but decide to stick with OpenText BPM.
15
Sales, Customer Service, Support, Development, Administration and Finance.
1
SQL Skills
Metastorm development skills
Business process design and understanding
  • Help Desk Ticketing
  • Works Order Management
  • CRM
  • Unstructured reminders (for self or others)
  • License Key generation and management
  • Password safe and audit of access
  • Product development lifecycle management
We believe there is a market amongst our client base for the functionality OpenText BMP can address.
Harish Rajput | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
OpenText MBPM was used for mapping business processes. It was used to identify and quantify the impact of business process change alternatives and connected business capabilities with IT systems.
  • Diagnoses and highlights errors and inconsistencies for correction based on BPMN standards.
  • Support different views of the process from Swimlane perspective, system interactions, process to process dependency, process to attributes, process to rules.
  • Able to publish processes per custom defined templates or formats on the fly.
  • Changes to a common element are automatically made to every use of that element on all diagrams (insert, update, delete).
  • Be able to perform a Google type search as a user type name in text field.
  • Auto creation of next activities in model viewer to quickly generate happy path scenario.
  • Community Collaboration - Support of external process participants (ex: business partners) that have limited or no IT infrastructure, social process communities such as Salesforce.
OpenText MBPM is well suited for rapid application development where process workflows are well designed in a detailed environment. A servicing organization could benefit from being able to manage and design complex case management processes and applications. It is not suited for the automotive industry where complex custom engineering processes exist within product engineering (vehicle) and manufacturing plants.
Process Engine (8)
100%
10.0
Process designer
100%
10.0
Process simulation
100%
10.0
Business rules engine
100%
10.0
SOA support
100%
10.0
Process player
100%
10.0
Support for modeling languages
100%
10.0
Form builder
100%
10.0
Model execution
100%
10.0
Collaboration (1)
90%
9.0
Social collaboration tools
90%
9.0
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Content Management Capabilties (1)
100%
10.0
Content management
100%
10.0
  • Positive: Able to provide scalability from capabilities to processes and applications for each business domains that allowed decommission of legacy unused applications and to eliminate waste and overhead cost.
Metastorm was used to meet specific client needs. Ease of use and navigation was one big factor
15
Process design team
2

BPM Architect

Systems Engineer

  • Simplify parts procurement suppply chain
  • Perform vendor selection
  • Manage case management
  • Custom procurement application
  • Contract approval process with external business partners
  • Support case routing
  • Community collaboration and feedback loop
  • Integration with ERPs, crm
  • Web portal and search analysis
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Analyst Reports
Client desired features, usability, technology stack etc.
None
  • Vendor implemented
Great customer service for an API support related query
No
I had a query related to custom API that I needed to integrate with Salesforce. I received exceptional service.
  • Process design
  • Reporting
  • Simulation
  • Simulation
  • Validation
  • Attribute search
Yes, but I don't use it
Although it is intuitive to use it does require training
August 25, 2014

Metastorm Review

Matt Temple | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Metastorm is used across our organization for business process management and workflow creation.
  • Ability to customize workflows
  • Integration into third party applications
  • Ability to use both a GUI and code-based interface to create business processes
  • This is a difficult question to answer as I've only had experience with a dated version of Metastorm
  • The newest version may have features that remedy issues I have experienced with 7.5
I think Metastorm could be a useful tool, but there are other [business process management] options that better fit the needs within our organization.
  • Reduction of paper usage for certain processes
  • Streamline some business processes
These products are currently being reviewed for new initiatives. Metastorm will also be considered.
There are other products that seem to be a better fit for future initiatives.
Eden Mack | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Metastorm has found wide acceptance in our organization streamlining workflows and automating tasks. We use it across many departments, and are continually designing new processes. It is uncommon for a week to go by where I am not approached by someone with an idea about how Metastorm can improve their work experience.
  • Rapid Development: Metastorm is designed to allow developers to quickly build (or change) workflows. Business Logic, rules and regulations change quickly in today's world and being agile about software changes keeps users productive and engaged.
  • Customization: While Metastorm provides many pre-built controls useful during rapid development cycles, it also provides a rich .NET framework which can be used to customize the experience. This provides a nice balance between ease of development and detailed customization.
  • Flexibility: I've evaluated many workflow solutions, and most are restrictive in form design or branching options. Metastorm closely approaches a true state machine architecture allowing for complex workflows and rich user interfaces.
  • The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
  • Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
  • One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.
Metastorm is an Enterprise level tool. While it can perform well in both small and large projects the setup and maintenance may make the product feel unwieldy or too expensive for small companies. Also, every workflow provider in the market will tell you how their product eliminates the need for a software developer. That's simply not true. Think about your resources, and consider hiring a consultant if necessary.
  • Metastorm has allowed us to evaluate new business much faster allowing us to move quickly when time matters.
  • We have used Metastorm to automate a number of complex and tedius tasks, freeing up our staff to do other important business.
  • Metastorm has allowed me to automate a number of administration functions, and share the software management responsibility with the users themselves.
I have evaluated [business process management] products such as Nintex, K2, and Intapp. Each of these products are excellent options, and each have strengths and weaknesses. Metastorm and K2 in my opinion offer more flexibility, but require a higher level of technical ability to implement. Nintex and Intapp are more wizard driven, allowing for a less technical user to develop a more basic workflow. I would not suggest that any of these products are appropriate for an individual with no programming experience, although the Intapp offering most closely approaches that demographic.
I am very happy with Metastorm and fully intend to use it for the next several years. The only concern for me regarding Metastorm is the indications that OpenText will discontinue the product in the future. I have not yet evaluated Cordys, and cannot comment on how it will perform as OpenText's heir apparent.
1000
Metastorm is used by many aspects of our business including legal evaluation, Information Technology, Human Resources, and Financial Services/Accounting. We are currently building workflows to help streamline research and help review
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