TrustRadius Insights
OpenText Web Experience Management, or WEM, is a versatile software that empowers users to easily create large and highly functional …
Overview
What is OpenText WEM?
OpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.
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What is OpenText WEM?
OpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.
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Product Details
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- Tech Details
What is OpenText WEM?
OpenText's Web Experience Management is part of the Canadian company's Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009. It features non-technical, simplified editing and delivery of interactive, dynamic targeted multi-channel content from leveraging visitor characteristics (localization, regionalization, globalization, analytic, etc). It contains the requisite secure and compliant document management and workflow controls necessary for enterprise scalable content management systems. It is a cloud-based or on p-premise service, and can also be deployed to to create a departmental intranet, a dynamic self-service Web site, and a mobile-experience of all of the above.
OpenText WEM Competitors
OpenText WEM Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Recommendations
OpenText Web Experience Management, or WEM, is a versatile software that empowers users to easily create large and highly functional applications. It has found invaluable use cases in various industries, such as banking automation and case management solutions. The platform simplifies complex processes, enabling efficient automation for large companies. Users have praised WEM for streamlining business processes, improving customer focus, and enhancing productivity and performance.
One standout use case of WEM is in the banking sector, where it has been used to develop advanced automation applications. By leveraging WEM's capabilities, banks have saved significant time and ensured security with minimal programming required. Additionally, the platform's integration capabilities with third-party vendors make it a convenient choice for digitizing workflows and saving time compared to traditional coding methods.
WEM's flexibility extends beyond banking, as it has also been utilized in creating client-project management systems and e-learning applications. Its ability to simplify mobile app development, integrate AI technology, and connect with REST and SOAP APIs makes it a go-to solution for businesses seeking efficient change management. Users have reported reduced efforts, complexity, and time-to-market when using WEM, resulting in significant cost savings.
Furthermore, WEM has proven its potential in areas like animal welfare data management for the State of Colorado by offering a centralized repository that improves communication and efficiency. Moreover, businesses leveraging OpenText CMS integrated with WEM have experienced enhanced online customer engagement and innovation.
In summary, OpenText Web Experience Management provides users with an intuitive platform to quickly build robust applications. With its wide range of use cases across industries including banking automation, case management solutions, mobile app development, and more, WEM proves to be a valuable tool for improving efficiency and achieving business objectives.
Users commonly recommend the following based on their experiences with WEM:
- Users recommend creating an account and trying out the platform for free.
- It is suggested that organizations should focus on digital adoption and delivering frictionless experiences.
- Seasoned programmers will find it easier to develop on WEM, as traditional coding methods are becoming outdated.
It is important to note that users have not mentioned their experiences with the support team yet, so no rating or recommendation regarding the support team's performance is provided at this time. Additionally, users anticipate future reports on official rollout and adoption rates.
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