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OpenText XM Fax

OpenText XM Fax
Formerly XMedius

Overview

What is OpenText XM Fax?

XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says…

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Recent Reviews

TrustRadius Insights

XMediusFax is a versatile faxing solution that finds its application in various business verticals, particularly within title production …
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XMedius Faxing

10 out of 10
March 09, 2018
We use XMedius faxing solutions throughout in our company and recommend clients who are looking for decent faxing solutions. XMedius …
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Pricing

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What is OpenText XM Fax?

XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.xmedius.com/en/roi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is OpenText XM Fax?

XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services.

According to the vendor, one of the main benefits of using XM Fax is the elimination of costs for analog phone lines, maintenance, paper, supplies and other related expenses. XM Fax is also designed with security and technical compliance in mind, with built-in features like audit logging, zero fax retention, and encryption.

OpenText XM Fax Features

  • Supported: Uses existing IP infrastructure and eliminates costs for analog phone lines, maintenance, paper, supplies, and other related experiences
  • Supported: Event log tab offers advanced traceability for a complete fax audit
  • Supported: Simplified integration

OpenText XM Fax Screenshots

Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).

OpenText XM Fax Videos

XMedius Customer Testimonial: MAHEC
XMedius Partner Testimonial: Internetwork Engineering
Office Drama

OpenText XM Fax Competitors

OpenText XM Fax Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesCanada, United States, Brazil, United Kingdom, France, Germany, Australia, Italy
Supported LanguagesEnglish, French, German, Portuguese, Spanish, Italian, Russian, Chinese

OpenText XM Fax Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

XMediusFax is a versatile faxing solution that finds its application in various business verticals, particularly within title production systems. Users can conveniently send and receive faxes through the intuitive interface, making it a valuable tool for companies with multifunction printers but lacking regular phone lines. Additionally, modern buildings without traditional phone connections can benefit from the software's capabilities.

This software enables users to attach Word and Excel sheets and send them as faxes using familiar applications like Microsoft Outlook. The ability to receive faxes directly to desktops ensures fast and efficient response times, making it ideal for approving authorities within the company who require timely access to important documents. While other file transfers are conducted via Egnyte, XMedius serves as the go-to enterprise-wide faxing solution for urgent document transfers.

Clients in need of reliable faxing solutions have found XMediusFax to be their recommended choice. It delivers fast and dependable service, with faxes arriving straight to the mailbox. Moreover, users have praised the flexibility offered by the software, allowing them to select different devices such as printers or copiers for fax delivery. Setting up the faxing solutions for customers is quick and easy, ensuring a seamless user experience.

For individuals seeking a simple way to send faxes, XMediusFax allows them to utilize their favorite email application. The software also supports multimedia contents like PDF, Word, and DOC files, making it suitable for transmitting a wide range of document types securely and efficiently. Overall, XMediusFax addresses various faxing needs across industries while providing an intuitive interface and reliable service.

Based on user feedback, here are the most common recommendations for XM Fax:

  1. Users suggest employing a knowledgeable and experienced reseller during implementation.
  2. Utilize the mass import feature to set up organizations efficiently.
  3. Consider porting existing numbers to XM Fax instead of dealing with difficult telcos.

Additionally, users recommend getting support from XM Fax when setting up and starting to use the product. They also suggest replacing POTS lines with XM Fax's server solution for improved faxing capabilities. XM Fax is regarded as one of the best solutions for faxing, and users recommend ensuring that Active Directory (AD) is well set up for XM Fax's routing capabilities and that the exchange admin is knowledgeable about linking Xmedius with Exchange for seamless integration.

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