Reviews (1-25 of 49)
- Allows for easy content updating by less technical members
- Provides avenues for improving and customizing the underlying system
- Executes quickly for fast rendering to end-users
- A more tightly integrated E-Commerce set of tools
- Improvement of the back-end runtime speed
- More out of the box visualization options for interface development
- Content management, versioning, publish workflows
- Language handlring, setup for enterprise companies
- Continues product updates
- Active community
- SEO features
- Support for enterprise companies that are using bulk publish with "Projects"
- Redirect support, 301
- Accessibility features
- Content Management
- Development Documentation
- Multi-environment Testing/development
- Default settings get reset/not easily managed
- Support when there are defects is slow
- Easier way to search through large chunks of content
- Easy to use, low learning curve
- Customization is easy
- World class product
- We will need developer to install nuggets :(.
- In-river integrations were not as good as expected.
- No marketing automation or user analytics included
- User friendly
- Customizable (with the help of developers from our partner agency)
- We experience performance issues from time to time.
- It can be a bit tricky sometimes to manage multiple languages (without anyone breaking anything), but that might be our implementation.
- The translation function (Projects) could be improved.
- Site tree navigation
- Developer ramp up time
- Ease of deployment
- Antiquated .Net technology
- Headless documentation is limiting
- Cloud offering not as strong as self hosting
- Company focus on addons vs product improvement
- Building structures
- Manage images
- It makes the content intuitive for the user
- Easy for an editor to work with
- Would be nice if we were able to insert our own help texts into the Administration interface (to help our editors)
- Users should be able to comment on pages
- Would be nice with a built-in feature for managing maps
- Ease and ability to make changes to Website content.
- Easy to maintain.
- Non-technical staff are able to understand the how the website is configured.
- A better explanation of Security/Permissions for Functions. It was a trial by fire to determine which area each Permission controlled. I had to create a spreadsheet turn off and on specific areas and document what was taken away as access. It was very time-consuming.
- Speaking of permissions for functions, the design could be better. The EDIT button does not align properly to the given permission.
- Allows many different "users" with varying levels of editing access.
- Easy to see what recent changes have been made and who made them.
- The website, including the editing portion, seems to be down quite often - so that we cannot make changes - or it allows us to make changes but then doesn't properly save them.
- Customer service and user support is lacking. We've reported problems to them, yet it never seems to get fixed.
- Ease of use for content editors
- Speed to market (easier to implement than many other alternative platforms)
- Decent extensibility
- Documentation quality is inconsistent. Ranges from detailed to non-existent, depending on the topic.
- Publishing between multiple environments requires some nasty workarounds. Export/import tool doesn't work great. Anonymous project preview had to be custom built. Etc.
- Caching is simple to use with the out of the box set up, but customizing/extending it can be tricky.
- From a developer perspective, Ektron CMS400 is powerful and flexible. All the features and functionality of the system are accessible to the developer through a well documented API.
- The system has had great backwards compatibility through numerous upgrade cycles. Security patches have been problem-free.
- Ektron CMS400 is great for working with structured data. I feel this is a key strength. It is simple to build smart forms for authoring content with structured data. The data is then available in XML format as individual items or collections of items, and may be displayed or applied as desired.
- The evolution of the product has focused on architecture and functionality that is of value in large distributed installations, but less so for smaller 1 or 2 server implementations.
- Development of the back end authoring and administrative interface has lagged. It has received a cosmetic face lift over the years, but has received little attention in regards to ease-of-use and usability. To some degree, it has poor discoverability with many idiosyncratic UI conventions.
- Our authors complain about learning and retaining the knowledge for using the authoring interface. In Ektron's usage model, it is a skilled role. We would prefer the authoring be more intuitive. I don't feel Ektron necessarily lags behind the competition in this area, but there is lots of room for improvement and differentiation here if they chose to make this a priority.
- The main strength of the Ektron CMS is that yes indeed, after very expensive training, non-technical users will be able to add and update website content.
- Ektron makes it easy to manage users and content once you become an expert at it after extensive and costly training plus plenty of experience using it day to day.
- The CMS is built on the .NET Framework therefore easy to modify and extend by an experienced asp.net developer. After training of course. There is also plenty of free code contributed by other developers – some may actually be useful for your particular situation.
- The first and greatest weakness is the price. More accurately the over-price. Software that requires a hard sell by a sales person is universally expensive. Ektron doesn’t have prices published on its website. Everything is simply "contact us for more information".
- Unless you have monster servers even for a low traffic site, the bloated Ektron software will be obvious by the slow page loads.
- The only CMS worse than Ektron is SiteCore.
- Ektron CMS is reliable and performs well. Outages are extremely rare, and the site is fast.
- The Ektron CMS content editor is easy to use, and updates can be made by non-technical people. The Ektron site synchronization process allows us to automatically publish updates every 30 minutes. This is very important to the resort's marketing efforts during the busy ski season.
- This is straight from the marketing department: 'Ektron CMS is user friendly for non-technical people, and it allows us to be more effective in our marketing efforts.
- It is difficult to apply custom css styles to Ektron server controls.
- The product documentation can be confusing.
- The annual licensing fee is reasonable, but the start up cost is high, and some of the other resorts balk at the high price tag.
- Innovation - EPiServer is constantly looking at ways to improve their product and partner with organizations that can develop add-ons to improve the overall features of the core platform. For Example: SilverPop (marketing automation) and Celum (digital asset management).
- Content Management - It may seem obvious that a WCM product should manage content/reuse well; but, let's be honest, not all products do what they claim to do well. In this case, EPiServer understands the core functionality and has created product that is intuitive and exceeds customer expectations in this area.
- Previews - EPiServer has built-in templates (emulators) that allow you to easily confirm how your content is going to be displayed on a variety of devices before you publish your content. This is advantageous as it eliminates the guess work and need to redo content (or even code) after you've gone to production because you weren't able to thoroughly test it before hand.
- Translations - When we first started to work with the product, the platform was missing the basic ability to export/import XLIFF for translation companies to leverage; and, it relied on developers that had created an Open Source module called "Translate X". The module was buggy, version specific and had little to no documentation. Since then, EPiServer has partnered with other software/translation companies (IE: Translations.com) to improve this experience; however, I believe that there is still room for improvement and other options.
- North America User Conference - Adoption for EPiServer is growing in NA; and, there are more partners than before willing to help with your specific implementation. One of the things that I would like to see is an annual conference where the community can come together, publicly discuss their pain points, success stories, conduct demos, talk about the product road map, etc; and, would be similar to what other competitors (such as Sitecore & Ektron) do.
- What is your current technology stack and/or what technology is your in-house developers able to support?
- What is your current budget for (1) Software (2) Annual Software Subscription (3) Implementation Services?
- What are the top 3 business challenges you are expecting to resolve with this purchase?
- How many CMS authors will need to have access to the system?
- What role will digital marketing play in your decision making process?
- What role will eCommerce play in your decision making process?
- What business requirements do you have that will not be met by out-of-the-box features of the platform?
- Does your site need to support translations (now or in the future)?
- Where will the site be hosted (IE: On your servers, the cloud, etc)?
- What is your timeline for implementation?
- The content management framework has been built very nicely and it completely stands up to the promise that it makes of being the best in the market. Not that I've tried all of the other products, but choices ruin decision making and I'm sticking to this one.
- They are constantly working towards bettering themselves and that's the promise I need from my content management platform company. Reiterate and improvise.
- APIs are one of my greatest accomplishments that this product has as they are extensively available and are very developer friendly.
- We had a little bit of an inconvenience with the User Interface content display of some of the pages on the portal, but we're sure that will be taken care of in the near future.
- Actual implementation for out of the box product test drive was a little time-consuming. With the help of the support team, it was all good. Would be good if we wouldn't need to contact anyone in the future though.
- Documentation could be better.
- Ektron smart orm is a very powerful and easy to use tool which can be updated by content editors and leveraged by developers using XSLT or code behind classes
- Ektron Framework API provides developers with the right tools to extend and enrich the website's functionality.
- Publishing workflow Ektron's publishing and approval workflows allow multiple content editors to easily collaborate on updating a single content item in tandem. Site administrator to create approval workflows which integrate with the organization's business logic and hierarchy.
- eSync Tool Ektron's eSync tool allows for synchronization of content and application files of multiple environments, making migration of changes a seamless process.
- Subdomains - Native support for multiple subdomains under one Ektron site
- The personalization engine is, from my perspective, one of the primary reasons to choose EPiServer. It works really well, and allows you to make some sophisticated, targeted marketing choices.
- EPiServer also is very developer-friendly, with an extensive and flexible API set.
- Honestly the biggest challenge we had was not with the product but with the EPiServer sales team and implementation partners. At the time at least, their sales reps just didn't seem all that interested in making a sale! It took forever and felt like a sluggish process. Additionally, they would not let us independently evaluate their implementation partners, but pushed us to work with one particular partner. We started the project with this partner but for various reasons having mostly to do with their account management capabilities and the chemistry between us, the project imploded and we had to start all over again with another partner. This setback in our timeline could have been avoided if we'd been given the option of evaluating/communicating with a few partners and making our own selection that was best for our team.
- The system has been very stable and dependable - up-time has been nearly 100%.
- Content editing is relatively simple and flexible, and it's easy to include images and video in page layouts.
- In user management, security and permissions are flexible and easy to administer. Content approval chains are simple to set up.
- The system includes advanced features such as manual or rule-based content aliasing, widget-based page layout, blogging, content rating, and integrated analytics.
- Ektron support staff are prompt and helpful when we encounter problems. Unlimited support is offered to licensees.
- The system integrates seamlessly with our organization's customer management system for e-commerce.
- Content editing has become challenging as new browser versions are released. Some operations of the content editor in v8.6 are unstable with recent versions of IE, Firefox and Chrome, and can cause loss of work if the user is not careful. We hope this will be addressed in the next upgrade. Only other option would be to lock down browser upgrades in our shop, but that doesn't seem safe.
- The upgrade process has become more difficult with each new version. We used to perform upgrades and any needed cleanup in-house, but Ektron now recommends having this work done by a partner re-seller, adding significant cost.
- Site search was based on index-server until v8.0. It was simple to set up, very reliable and met all our needs. Newer versions are much more complex to setup and require more resources.
Optimizely Content Cloud (formerly Episerver Content Cloud) Scorecard Summary
Feature Scorecard Summary
What is Optimizely Content Cloud (formerly Episerver Content Cloud)?
The Optimizely Content Cloud (formerly Episerver Content Cloud CMS, integrating and superseding features from the former Ektron CMS) is a web content management system and digital marketing suite. It enables editors to drag-and-drop content to quickly create new digital experiences that are automatically responsive.
The vendor's value proposition is that the Optimizely Episerver Content Cloud enables users to easily manage content and marketing campaigns in one screen. This solution also enables users to personalize content according to personas, segments or individual users.
Optimizely Content Cloud (formerly Episerver Content Cloud) Screenshots
Optimizely Content Cloud (formerly Episerver Content Cloud) Videos (3)
Optimizely Content Cloud (formerly Episerver Content Cloud) Downloadables
Optimizely Content Cloud (formerly Episerver Content Cloud) Integrations
Optimizely Content Cloud (formerly Episerver Content Cloud) Competitors
Optimizely Content Cloud (formerly Episerver Content Cloud) Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Optional
Optimizely Content Cloud (formerly Episerver Content Cloud) Customer Size Distribution
|Small Businesses (1-50 employees)||0%|
|Mid-Size Companies (51-500 employees)||62%|
|Enterprises (> 500 employees)||38%|
Optimizely Content Cloud (formerly Episerver Content Cloud) Support Options
|Free Version||Paid Version|
|Video Tutorials / Webinar|
Optimizely Content Cloud (formerly Episerver Content Cloud) Technical Details
|Deployment Types:||On-premise, SaaS|