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What is OptimoRoute?

OptimoRoute promises to help delivery and field service businesses plan optimal routes and schedules. The vendor aims to drive dramatic efficiency improvements: increasing productivity and customer satisfaction, cutting operating costs and overtime, increasing earnings by getting more deliveries and work…

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OptimoRoute has been a valuable tool for businesses of all sizes, helping them optimize their operations, reduce costs, and improve …
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Product Details

What is OptimoRoute?

OptimoRoute promises to help delivery and field service businesses plan optimal routes and schedules. The vendor aims to drive dramatic efficiency improvements: increasing productivity and customer satisfaction, cutting operating costs and overtime, increasing earnings by getting more deliveries and work orders done with existing staff.

OptimoRoute customers come from diverse areas such as Logistics, Retail and Distribution, Food Delivery, Installation and Maintenance Services, Healthcare, Pest Control, Waste Collection and more.

The vendor says that with the OptimoRoute web application businesses can:
* Automate route and schedule planning and optimization
* Improve service levels and customer satisfaction with narrow time windows and accurate ETAs
* Account for driver/technician skills, working times, overtime and lunch breaks
* Account for vehicle capacity limits (like weight and volume) and different vehicle types
* Balance workload by hours per driver/technician or number of orders per driver/technician
* Modify routes on the fly and dispatch the changes to the drivers
* Plan overnight or multi-day routes
* Manage pickup and deliveries
* Get concise reports automatically generated form route data
* Delight customers with accurate customer notifications about their order

Drivers and technicians use the mobile app to have up-to-the-minute order information, map, schedule and navigation in one place.

OptimoRoute Features

  • Supported: Bulk Orders & Task Import
  • Supported: Static & Dynamic Automated Route Planning
  • Supported: Live Tracking & ETA
  • Supported: Mobile App for Drivers
  • Supported: Workload Balancing
  • Supported: Overnight & Weekly Planning
  • Supported: Pickup and Delivery
  • Supported: Customer Notifications
  • Supported: Analytics

OptimoRoute Screenshots

Screenshot of Route and schedule optimization made easy.Screenshot of Orders, schedule, navigation in a single app.Screenshot of Easily import orders  with multiple order parameters supported.Screenshot of Live Tracking - Shows where your drivers are at any time.Screenshot of Dynamic route modification.Screenshot of Analytics.

OptimoRoute Video

How to plan routes using OptimoRoute

OptimoRoute Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesWorldwide
Supported LanguagesEnglish, Spanish, Russian, Thai
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

OptimoRoute has been a valuable tool for businesses of all sizes, helping them optimize their operations, reduce costs, and improve customer satisfaction. Users have found the software to be user-friendly and easy to learn, allowing them to plan routes and avoid excess gas expenses, ultimately saving money. One standout feature is the app for drivers, which provides visual routes even in areas with poor cell service, ensuring that drivers can stay on track and make timely deliveries.

Efficient planning is crucial for businesses with multiple clients and delivery restrictions, and OptimoRoute has proven to be a suitable solution for these challenges. From small businesses to large global logistics providers, users have found that the service provides the necessary tools to bring order to their companies and improve route planning. The affordable pricing makes OptimoRoute accessible even for small businesses, allowing them to manage multiple deliveries effectively, maximize driver output, and minimize labor expenses.

One area where OptimoRoute shines is in its accurate traffic and time estimates. These estimates help add more stops to each driver's route without overloading them, ensuring that they can cover more ground efficiently. This feature has simplified and efficiently managed processes for users, resulting in significant time and money savings.

Another useful capability of OptimoRoute is its reliable tracking information. Users appreciate the faster routing and the ability to provide real-time arrival information to customers through notifications. This level of communication helps build trust with clients by keeping them informed about their deliveries.

OptimoRoute goes beyond just route optimization by integrating with other tools such as Asana. The automatic order importation from Asana eliminates the need for manual address entry, streamlining processes further.

During the pandemic, OptimoRoute proved to be a lifesaver for many businesses facing a sudden increase in online orders. It solved the problem of overwhelming one driver by distributing the workload evenly among multiple drivers while adding hours to their day.

In summary, OptimoRoute offers a comprehensive solution for businesses looking to optimize their multi-drop deliveries and streamline their daily processes. By maximizing driver output, providing reliable routes, and enhancing communication with customers, OptimoRoute has had a positive impact on businesses' bottom line and paid for itself in terms of time and cost savings.

Efficient Routing: Users find OptimoRoute's ability to handle complex routing scenarios with ease to be one of the most helpful aspects of the software. Many reviewers have stated that it can calculate the most efficient routes for multiple vehicles, taking into account factors such as traffic conditions, delivery windows, and vehicle capacities.

Simplicity and Ease of Use: Users appreciate the simplicity and ease of use of the OptimoRoute system. They find it easy to upload excel sheets to quickly streamline the process and assign tasks to multiple drivers. Several users have mentioned that they were able to easily learn how to use the software without any special technical knowledge.

Flexibility and Accessibility: The flexibility and accessibility of OptimoRoute make it suitable for small organizations. Numerous users have experienced a considerable improvement in their delivery processes since using the software. They appreciate being able to import routes using Google Maps and easily make changes based on driver availability or experience.

Complex and difficult setup: Several users have found the software to be complex and difficult to set up initially. They have mentioned that the interface is not as intuitive as other route planning software, resulting in a steeper learning curve.

Limited driver profiles: Some users have expressed frustration with the software's limitation of only allowing for two drivers. They have suggested making changes to the driver profiles to allow for planning routes with all their drivers.

Lack of customization options: Many users have mentioned that they are unable to customize certain features according to their specific needs. For example, they cannot customize separate notifications for different clients or remove columns that are not applicable to them in the delivery report. This lack of customization options has been a point of criticism among users.

Users commonly recommend the following:

  1. Give the software a try to experience its benefits. Trying out the software can help businesses save time, money, and improve customer and employee satisfaction.

  2. Use the software for businesses with a fleet of 3-8 cars. Implementing the software in this scenario can lead to time and cost savings, as well as improved customer and employee satisfaction.

  3. Utilize the software to model special fleet features and multiple capacities. This functionality is a great solution for users' needs and can result in significant time and cost savings.

Additionally, users suggest using the software to send routes to drivers at specific times. This feature has proven effective in saving time, gas, and streamlining operations for small business owners.


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Fraz Asad. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
W e are in IT business and all the time we order from all our the world servers, switches, etc in bulk quantity, especially from various states of USA. It is very critical that our partners deliver on time and OptimoRoute enabled us to remove the elements of surprise from the planning phase, with the help of the tool logistics companies could provide the exact location and timelines for deliveries.
  • Online tracking of vehicle
  • Exact locations of the vehicle
  • Provide exact timeline for deliveries
  • Routing
  • Realtime updates
  • User friendly portal
It is important to know if the drivers are taking the exact routes that are feasible and cost-effective all in all and don't deviate for their ease. Customers like to minimize the lead time and it is the real cut-throat factor in the business. With these increased prices of fuel and other costs of productions, we need to minimize and tool is very helpful for monitoring as well
  • Driver and Vehicles
  • Live Tracking
  • Its very positive as its a big help for planning and tracking
  • Costs are minimized because of any surprise avoidance
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