Name: OptinChat
Author: Happymatic

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Functional Testing

Development

Business Intelligence (BI)

Collaboration

Data Extraction

Dropshipping

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Statistical Analysis

Workflow

Enterprise

Accounting

Accounts Payable

Crypto Tax

Online Trading

Subscription Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

AI Governance

Authorization

Cloud Storage

Custom Software Development Services

Data Center Virtualization

DevSecOps

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Public Cloud Infrastructure

Network Performance Monitoring

Secure Email Gateway

Sensitive Data Discovery

Session Border Controllers

System Monitoring

Time Series Databases

Tower Servers

Web Portal

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Email Marketing

Market Intelligence

Marketing Automation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Lead-to-Account Matching and Routing

Sales Enablement

Sales

Cloud Infrastructure Entitlement Management

Secure Service Edge (SSE)

Security

Architecture

Banking

Digital Forensics

Financial Services CRM

Internet of Medical Things

Vertical-Specific

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OptinChat is a tool designed to help websites boost their conversion rates by collecting visitor emails through interactive chat modules. This solution caters to businesses of various sizes and is widely used by bloggers, digital marketers, website owners, e-commerce businesses, and online trainers.

## Key Features

**Increased Conversions**: According to the vendor, OptinChat's interactive nature has been shown to significantly increase conversions compared to traditional optin forms.

**Engaging Exit Chat**: OptinChat includes an interactive exit chat feature that engages visitors as they are about to leave the website, encouraging them to provide their email before exiting.

**Email Collection from Shared Links**: Users can convert readers of shared links into subscribers by collecting their emails through OptinChat, creating an interactive way to capture visitor emails while sharing content.

**High Conversion Rates**: Beta testers of OptinChat have reported conversion rates of up to 14%, which the vendor attributes to the interactive nature of the tool.

**Page Level Targeting**: OptinChat allows users to display different messages on different pages based on targeting criteria, enabling personalized actions based on the page a visitor is on.

**Customizable AI Chat**: With OptinChat Creator, users can build their own chat module with custom questions and answers, tailoring the chat experience to their specific website needs.

**Efficient Data Storage & Integrations**: OptinChat enables users to store collected emails in a dashboard and export them as a CSV file. It also offers seamless integration with various platforms and tools for easy data transfer and automation.

**Mobile Compatibility**: OptinChat is designed to work seamlessly on mobile devices, ensuring a consistent experience for users and allowing email capture even on mobile access.

**Seamless Integrations**: OptinChat integrates smoothly with various platforms and tools, enhancing its functionality and enabling efficient data transfer and automation.

Help.com Chat

Help.com

Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.

Lite

Basic

Advanced

Premium

Zendesk Chat

OptinChat

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Happymatic

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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What is OptinChat?