Name: Optius Digital OSS
Author: SaskTel

Help Desk

Web and Video Conferencing

Customer Support

Kubernetes Monitoring

Development

Career Center

Education

Association Management

Barcode

Business Intelligence (BI)

Business Process Management (BPM)

Calibration Management

Collaboration

Corporate Performance Management (CPM)

Interactive Voice Response (IVR)

Project Portfolio Management

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

International Payroll

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

File Sync and Share

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Modular Storage Area Network (SAN)

Network Access Control (NAC)

Network Performance Monitoring

Remote Desktop

Routers

SSL Certificate

Telecom Expense Management (TEM)

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Success

Digital Signage

Email Marketing

Employee Advocacy

Graphics

Marketing Automation

Presentation

Search Marketing Intelligence

Social Login

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Sales Pipeline

Sales

Data Loss Prevention

Security

Automotive

Awards Management

Car Rental

Emergency Notification

Legal Research

PCB Design

Real Estate Property Management

Vertical-Specific

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Optius Digital OSS, provided by SaskTel International, is a software suite designed to simplify the complexities of OSS/BSS transformation in the telecommunications industry. This solution aims to streamline and enhance various aspects of communication service providers' operations, including service order management, network inventory, service assurance, service and resource activation, billing and revenue management, customer relationship management, and workforce management. Optius Digital OSS caters to small, medium, and large-sized communication service providers, such as telecommunication providers, cable operators, internet service providers (ISPs), mobile network operators (MNOs), and managed service providers (MSPs).

## Key Features

**Centralized Customer View**: Optius Digital OSS offers a fully customizable single view of customers based on their needs and business requirements. This centralized view displays the subscriber's contact information, current package and services, discounts, payments and invoices, active business processes, and recent account activities.

**Customer Order Management**: Optius Digital OSS enables the management of the complete customer order lifecycle with a flexible system that handles orders from customer contact to activation. The system utilizes a customizable workflow system to meet specific business needs.

**Product Catalog**: Optius Digital OSS allows the creation of unlimited service combinations into packages with the product catalog. Users can define, configure, and deploy new packages and services for any customer type.

**Change Management**: Optius Digital OSS provides the ability to change account packages on any day of the month, with the actual change taking place at a later time. Subscribers can switch to new packages or plans that better suit their needs, selecting the desired services and change date.

**Automate Network Programming**: Optius Digital OSS integrates with TRACS™, a service assurance management solution that automates real-time network programming through a single activation gateway. It enables instant activation, suspension, update, or termination of services and features.

**Real-time & Accurate Data Analytics**: TRACS™ offers real-time and accurate data analytics to empower customer service teams. It improves decision-making with real-time information, reduces effort and mean time to repair, efficiently routes tickets, and enhances customer service with real-time trouble ticket insights.

**Transform Customer Experience with Real-time Service Activation**: TRACS™ enables real-time service activation and automates complex processes to reduce order fallouts and manual errors. It enhances market launches and increases profit margins by delivering rapid customer service throughout the complete customer journey.

**Zero Touch Provisioning**: Optius Digital OSS automates real-time network programming through a single activation gateway, allowing instant activation, suspension, update, or termination of services and features.

**Auto-provisioning**: Optius Digital OSS enables the rapid launch of new end-user services regardless of technology or vendor. It provides instant provisioning of any programmable server or network/IT device through a single activation gateway.

**Automate Business Processes**: Optius Digital OSS streamlines the fulfillment process through highly automated processes. It optimizes the orchestration of service and resource orders, eliminating error-prone, time-consuming, and inefficient manual processes.

SaskTel International aims to simplify the complexities with Digital Transformation as an experienced CSP and software solution provider. Optius Digital OSS provides pre-integrated modules for Service Order, Service/Resource Activation, Provisioning, and Inventory Management for fiber, copper, wireless and hybrid networks.

Optius Digital OSS

OSS/BSS stands for Operations Support / Business Support Systems, platforms that aid telecommunications service providers in managing networks and the service order experience for customers, with functions from service provisioning, network configuration, fault management,  inventory management, and order management.

OSS/BSS (Operations Support/Business Support)

SaskTel

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OSS/BSS (Operations Support/Business Support) Systems

Optius Digital OSS

Overview

What is Optius Digital OSS?