Name: Optsy
Price: 139 USD
Author: Optsy

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Batch Management Software

Software Configuration Management

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Digital Rights Management (DRM)

Document Management

Dropshipping

Electronic Signature

Operational Analytics

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

3D Printing

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Consulting and Advisory Services

Content Delivery Networks (CDN)

Data Fabric

Data Recovery Service

Fraud Detection

Hadoop-Related

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Managed File Transfer (MFT)

Network Performance Monitoring

Office Migration and Repair

Robotic Process Automation (RPA)

System Monitoring

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Blogging

Competitive Intelligence

Content Management

Email Marketing

Local Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Web Analytics

Wholesale Marketplace

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

User and Entity Behavior Analytics (UEBA)

Security

Architecture

Camp Management

Chargeback Management

Dental

Digital Forensics

Nonprofit CRM

Plagiarism Checker

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Priority Matrix

Appfluence

eMeetingsOnline

ReportsNow

FastPIPE

FastEST, Inc.

AspenOne Supply Chain Management

Aspen Technology

Crowdtap

Frosmo

Frosmo Ltd

Azurepath

Azurepath, LLC.

Screenful

Screenful Oy

Aras PLM

Aras Corporation

Optsy is a field service management software designed to optimize work order processes and enhance jobsite efficiency. According to the vendor, Optsy caters to small to medium-sized businesses in various professions and industries, including field service industries, HVAC, plumbing, electrical, and appliance repair. With its features and user-friendly interface, Optsy aims to streamline work order management, dispatching, scheduling, mapping, service agreements, account management, inventory management, and reporting to improve productivity and customer satisfaction.

## Key Features

**Work Order Management**: According to the vendor, Optsy's software allows users to create, assign, track, and manage work orders in real-time, providing a centralized platform for storing and accessing work order details.

**Mobile**: The vendor states that Optsy's mobile component provides technicians with complete customer data access, enabling them to view and update work orders, access customer information, and capture job-related details on-the-go. Real-time communication between technicians and the office is also facilitated.

**Dispatching & Scheduling**: Optsy offers an efficient technician dispatching and employee scheduling system, allowing users to assign tasks to technicians based on their availability, skills, and proximity to the jobsite. The vendor claims that a visual scheduling board enables easy drag-and-drop assignment and rescheduling of jobs, with real-time updates and notifications.

**Mapping and Routing**: According to the vendor, Optsy's mapping and routing software optimizes routes for technicians based on their assigned jobs, providing route assistance and rearrangement features for time optimization and efficient navigation. Routes can be visualized and adjusted on the scheduling board, taking into account factors like traffic and distance.

**Service Agreements**: Optsy's service level agreement management software, as claimed by the vendor, enables efficient management of customer contracts, providing easy access to all contractual terms for a particular client. The software streamlines the process of creating, updating, and tracking service level agreements and other customer contracts.

**Account Management**: The vendor states that Optsy's custom solution provides a centralized platform for managing customer accounts, including contact details, service history, and billing information. This facilitates efficient communication and collaboration between different teams within the organization.

**Inventory Management**: According to the vendor, Optsy's software includes inventory management features to track and manage equipment, parts, and supplies. Real-time visibility into inventory levels helps businesses avoid stockouts and optimize replenishment. Users can create purchase orders, track stock movements, and manage vendor relationships.

**Reporting**: Optsy's software allows users to generate custom reports according to their business's specific requirements, providing insights into key performance indicators (KPIs) such as job completion rates, technician productivity, and customer satisfaction. The vendor claims that data-driven decision-making is enabled, and reports can be exported in various formats for further analysis or sharing with stakeholders.

Basic

HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

Start

Grow

Manage

Additional Users

Sales Proposal Tool

Recurring Servicing Plans

Website Builder

HouseCall Pro

Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

Solo

Starter

Business

Premium

Kickserv

Optsy

Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

Field Service Management

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Field Service Management Software

Optsy

Overview

What is Optsy?