Oracle CRM On Demand

Oracle CRM On Demand

Score 8.3 out of 10
Oracle CRM On Demand

Overview

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing,...
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Recent Reviews

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Popular Features

View all 31 features
  • Customer data management / contact management (10)
    9.4
    94%
  • Opportunity management (10)
    9.3
    93%
  • Custom fields (10)
    8.9
    89%
  • Custom objects (10)
    8.1
    81%

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Pricing

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What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features

Sales Force Automation

This is the technique of using software to automate certain sales related tasks.

8.8Avg 7.9

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

8.5Avg 7.8

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

8.8Avg 7.9

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

8.7Avg 7.8

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

8.4Avg 7.7

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4Avg 7.8

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.4Avg 8.5

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

9.9Avg 7.5

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8.6Avg 7.4

Platform

9.3Avg 7.5
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Product Details

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

Oracle CRM On Demand Integrations

Oracle CRM On Demand Competitors

Oracle CRM On Demand Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

HCL Unica, Adobe Marketo Engage, and Aprimo are common alternatives for Oracle CRM On Demand.

Reviewers rate Social engagement and Role-based user permissions highest, with a score of 9.9.

The most common users of Oracle CRM On Demand are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

 (116)

Attribute Ratings

Reviews

(1-1 of 1)
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Rose Kipkemoi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Oracle CRM On Demand is used by our organization to track sales and leads, marketing campaigns, synchronizing contacts, emails, Calender's and minimize the cost of operations. As a News reporter, I use Oracle CRM On Demand to monitor marketing campaigns. We have been able to do email marketing swiftly using this cloud software. Oracle CRM on demand is used across our organization.
  • Track sales
  • Track leads and opportunities
  • It integrates well with other Oracle solutions
  • Easy to use and install
  • Requires trained personnel
  • High learning curve
  • Sometimesit makes my computer slow
I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Sales Force Automation (9)
94.44444444444444%
9.4
Customer data management / contact management
90%
9.0
Workflow management
100%
10.0
Territory management
100%
10.0
Opportunity management
80%
8.0
Integration with email client (e.g., Outlook or Gmail)
90%
9.0
Contract management
100%
10.0
Quote & order management
100%
10.0
Interaction tracking
100%
10.0
Channel / partner relationship management
90%
9.0
Customer Service & Support (3)
93.33333333333334%
9.3
Case management
90%
9.0
Call center management
100%
10.0
Help desk management
90%
9.0
Marketing Automation (2)
100%
10.0
Lead management
100%
10.0
Email marketing
100%
10.0
CRM Project Management (3)
93.33333333333334%
9.3
Task management
100%
10.0
Billing and invoicing management
90%
9.0
Reporting
90%
9.0
CRM Reporting & Analytics (3)
86.66666666666666%
8.7
Forecasting
90%
9.0
Pipeline visualization
90%
9.0
Customizable reports
80%
8.0
Customization (4)
92.5%
9.3
Custom fields
90%
9.0
Custom objects
90%
9.0
Scripting environment
90%
9.0
API for custom integration
100%
10.0
Security (2)
95%
9.5
Role-based user permissions
100%
10.0
Single sign-on capability
90%
9.0
Social CRM (2)
100%
10.0
Social data
100%
10.0
Social engagement
100%
10.0
Integrations with 3rd-party Software (2)
90%
9.0
Marketing automation
90%
9.0
Compensation management
90%
9.0
Platform (1)
100%
10.0
Mobile access
100%
10.0
  • We have been able to track customer engagements
  • Proper management of customer data
  • Increased sales overtime due to demand of more news.
  • Customer data nanagement
  • Custom objects and reports
  • Social media
  • Lead management
Yes
It is easy to use and install on mobile. The user interface is user-friendly and I recommend for use.
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
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