Oracle CRM On Demand

Oracle CRM On Demand

About TrustRadius Scoring
Score 8.2 out of 100
Oracle CRM On Demand

Overview

Recent Reviews

Oracle CRM what I found

9 out of 10
July 28, 2017
We used it across the whole organization, mostly in sales, marketing, and client support department. it was organized to manage and focus …
Continue reading

Popular Features

View all 31 features

Customer data management / contact management (10)

9.4
94%

Opportunity management (10)

9.3
93%

Custom fields (10)

8.9
89%

Custom objects (10)

8.1
81%

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Oracle CRM On Demand, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

3 people want pricing too

Alternatives Pricing

What is Oracle CX Sales?

Oracle CX Sales (formerly the Engagement Cloud, and before that the Oracle Sales Cloud) is a sales automation software accessible through Microsoft Outlook, iOS, and Android, along with territory and quota management and social collaboration. CX Sales includes modules such as the former BigMachines,…

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

Features Scorecard

Sales Force Automation

8.8
88%

Customer Service & Support

8.5
85%

Marketing Automation

8.8
88%

CRM Project Management

8.7
87%

CRM Reporting & Analytics

8.4
84%

Customization

8.4
84%

Security

9.4
94%

Social CRM

9.9
99%

Integrations with 3rd-party Software

8.6
86%

Platform

9.3
93%

Product Details

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

Oracle CRM On Demand Integrations

Oracle CRM On Demand Competitors

Oracle CRM On Demand Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Oracle CRM On Demand?

The basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.

What is Oracle CRM On Demand's best feature?

Reviewers rate Social engagement and Role-based user permissions highest, with a score of 9.9.

Who uses Oracle CRM On Demand?

The most common users of Oracle CRM On Demand are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Reviews and Ratings

 (115)

Ratings

Reviews

(1-11 of 11)
Companies can't remove reviews or game the system. Here's why
January 18, 2019

Just go for it.

Hammad Bin Idrees | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I have been using this software for several days and it is giving a very excellent feel to me. I will suggest everyone use this software and save your time. Oracle Siebel is an impressive enterprise-level customer relationship management application. The product's roots were deep in Sales Force Automation (SFA), however, over several years Siebel Systems acquired or built-out a broad CRM suite as well as dozens of purpose-built vertical market CRM solutions. Oracle Siebel, like almost all other client-server CRM software, has a reputation for high risk, and very expensive, deployments leaving this enterprise software solution largely for enterprise-level customers. In fact, failed implementations and frustrated users are the primary impetus for the rise and sky-rocketing growth of cloud or software as a service (SaaS) CRM systems. Not to be left out of a major market movement, Oracle also offers its Oracle CRM on Demand for SaaS CRM prospects. Siebel Systems was the undisputed dominant CRM software vendor, peaking at 45% market share in 2002. Since being acquired by Oracle in 2005, the product has continued its assertive push however with stiff competition from arch rival SAP, and multiple ways to measure market share, both Oracle and SAP claim top CRM software industry position. Most analysts give Oracle a slight edge, however, it largely comes down to what variables are used and benchmarks are counted. Oracle's CRM products include Oracle Siebel CRM, Oracle CRM on Demand, Oracle E-Business Suite (EBS), Oracle PeopleSoft Enterprise and Oracle Contact Center Anywhere (CCA). The company retains over 5,000 global CRM customers, nearly 5 million users and approximately 130 million self-service users. Oracle Siebel is an impressive enterprise-level customer relationship management application. The product's roots were deep in Sales Force Automation (SFA), however, over several years Siebel Systems acquired or built-out a broad CRM suite as well as dozens of purpose-built vertical market CRM solutions.
Cristian Bodnarasec | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Oracle CRM On Demand is used by our organization in sales, marketing and finance for tracking sales, opportunities and customer contacts. The sales people own the data and they have to make sure everything is up to date as the data drives the marketing campaigns, business plan/forecasts and even their pay.

When choosing this, our intention was to have one single source of truth for customer prospects, contacts and opportunities.
Susan Mwende | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Oracle CRM On Demand is used across departments especially the Information technology department. It has helped in tracking leads and opportunities and made easier to manage them as well. So far there has been an increase in sales and marketing and we have been able to see real time analytics using Oracle CRM On Demand. There has been an increase in customer engagement and we have been able to build trust due to the customer service support we give thanks to this software.
July 09, 2018

Best CRM provider

Jenny lester | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Oracle on demand is used in the department of information technology to monitor and evaluate sales productivities. Our organisation has benefited in having high revenues and increased productivity. In the marketing department, they have been able to conduct marketing campaigns through the simple integration solution provided by Oracle On Demand. We have been able to track leads and measure ROI with built-in email and web marketing. Oracle On Demand provided best marketing automation with the benefits of complete integration with CRM.
Rose Kipkemoi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Oracle CRM On Demand is used by our organization to track sales and leads, marketing campaigns, synchronizing contacts, emails, Calender's and minimize the cost of operations. As a News reporter, I use Oracle CRM On Demand to monitor marketing campaigns. We have been able to do email marketing swiftly using this cloud software. Oracle CRM on demand is used across our organization.
Marcia Gibson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Oracle CRM On Demand is widely used in our organization in various departments such as sales & marketing, support, and management. The support desk feature is used to manage communication within the company as well as between the company and other companies. We also use it to manage and share communications regarding leads, opportunities, cases, and clients from a central point.
Denis Alessio 🇭🇷 | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Oracle CRM was used by the customer service department to respond to inquiries or requests for help from existing and potential customers.
The customer support role was much easier with Oracle CRM historic analytics. It is a completely scalable tool, so it can benefit different kinds of businesses.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We used it across the whole organization, mostly in sales, marketing, and client support department. it was organized to manage and focus on a single task for our customers and clients. We also used it to integrate with the virtual call center to create a complete quality control across our customer's experience.
Seema Yadav | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Oracle CRM is being used in the whole organization for running the business and serving the existing clients. It helps us in managing the sales business as well as providing transparency to all the users, especially management.

Its ability to set up particular responsibilities and access to different roles makes it very popular and in fact every single user can customize their own page layout and home pages as per their needs and requirements.

Michelle Prand | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Oracle CRM On Demand is being used by our Sales, Marketing and Consulting groups. We use CRM for tracking our sales pipeline, forecasting and provide guidance and consistency to the process of closing sales. The system is also connected to our Marketing automation system and is a critical component in the lead generation process. We use workflow heavily to support and enable important business processes as well as to capture relevant data. Business intelligence is also a critical part of the system for us and the reporting object really allows us to mine the data in the system to provide metrics and facilitate analysis that helps drive the business.