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Oracle FLEXCUBE

Oracle FLEXCUBE

Overview

What is Oracle FLEXCUBE?

Oracle's FLEXCUBE is a system for banks featuring customer self-service portals, revenue maximization features and some inbuilt marketing features.

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Learn from top reviewers

Oracle Flexcube Review

Rating: 9 out of 10
May 30, 2022
IncentivizedVetted ReviewVerified User
I am a frequent user of FLEXCUBE, I use it to make development to automate the existing manual processes within the organization. Oracle Application is currently used for vari...
Continue reading
SHEHROZ AKRAM
Analyst - Human Resources
HR Applications Specialist - Oracle HRMS & OD (Human Resource) at Meezan Bank Ltd.
Meezan Bank Limited
Oracle FLEXCUBE5 years of experience

FLEXCUBE all in one banking solution

Rating: 8 out of 10
March 27, 2022
IncentivizedVetted ReviewVerified User
After version 14.4 of Oracle FLEXCUBE, it was the best option for our financial institute. It covers universal parameters of our business needs plus retail banking operations....
Continue reading
Muhammad Adil Mujeeb
Team Lead - Information Technology
Senior System Analyst
United Bank Limited
Oracle FLEXCUBE2 years of experience

Fun Review

Rating: 10 out of 10
November 21, 2021
IncentivizedVetted ReviewVerified User
I support users of Oracle FLEXCUBE, most of my clients are primarily financial institutions. I have also implemented the solutions across banks in the African region. Oracle F...
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Verified user
Consultant
Oracle FLEXCUBE8 years of experience

Good to obtain feedback

Rating: 5 out of 10
September 18, 2019
IncentivizedVetted ReviewVerified User
We are using Oracle Flexcube as core baking system. I noticed that it is flexible and parameterized. This can be integrated easily with any other system, is user-friendly and ...
Continue reading
Verified user
Manager
Oracle FLEXCUBE1 year of experience

10+ years of User Experience

Rating: 6 out of 10
September 17, 2019
IncentivizedVetted ReviewVerified User
Oracle FLEXCUBE (including the entire suite of related modules) is used in a highly customized environment for accounting and financial operations. It is used for member servi...
Continue reading
Verified user
Manager
Oracle FLEXCUBE5 years of experience
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Product Demos

Test automation for Oracle FLEXCUBE: Generate rigorous tests during FLEXCUBE migrations and upgrades

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Product Details

What is Oracle FLEXCUBE?

To learn more, see the Oracle FLEXCUBE page.



Oracle FLEXCUBE Competitors

Oracle FLEXCUBE Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Oracle's FLEXCUBE is a system for banks featuring customer self-service portals, revenue maximization features and some inbuilt marketing features.

Temenos Transact - Core Banking and MX Technologies are common alternatives for Oracle FLEXCUBE.

The most common users of Oracle FLEXCUBE are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Adaptability and Customization: Users have appreciated the adaptability and customization capabilities of the core banking functionality, allowing them to tailor the system to their specific needs effectively. This level of customization has enabled users to streamline processes and enhance overall efficiency in their banking operations.

Reliable Biometric Face Recognition: Some reviewers found the biometric face recognition feature to be reliable and useful, enhancing security measures and streamlining authentication processes. The seamless integration of this feature has contributed to a smoother user experience.

Impressive API Integration: Customers have praised the API integration and customization flexibility in retail banking as impressive, enabling seamless connectivity with external systems and services for a more integrated banking experience. The ability to easily integrate various APIs has provided users with enhanced functionalities and improved operational efficiency within their banking workflows.

Regression Testing and Impact Analysis Effort: Some users have expressed the need for more effort in regression testing and impact analysis, citing concerns about time-consuming processes and potential oversights leading to errors. For example, the manual verification of each change's effects is labor-intensive and prone to human error.

Non-Intuitive Software for Front-End Users: Several reviewers have highlighted challenges with the non-intuitive and non-user-friendly nature of the software, especially for front-end users who struggle with navigating complex menus and unclear instructions. This lack of intuitiveness has resulted in decreased efficiency and frustration among new users.

Costly Customization: Users have mentioned that while customization is reliable, it comes at a high cost, impacting budget allocations and requiring additional financial resources for personalized features. The significant expense associated with customization has led some organizations to reevaluate their priorities when considering tailored solutions.

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(1-5 of 5)

Oracle Flexcube Review

Rating: 9 out of 10
Incentivized
May 30, 2022
SA
SHEHROZ AKRAM
HR Applications Specialist - Oracle HRMS & OD (Human Resource) at Meezan Bank Ltd.
Meezan Bank Limited (Banking, 10,001+ employees)
Vetted Review
Verified User
Oracle FLEXCUBE
5 years of experience
View profile
Use Cases and Deployment Scope
I am a frequent user of FLEXCUBE, I use it to make development to automate the existing manual processes within the organization. Oracle Application is currently used for various purposes such as HR Module, Payroll Module, and procurement module and makes integration with the other applications/software for the enhancement of the processes.
Pros
  • Core banking functionality.
  • Data privacy and regulatory.
  • Biometric face recognition.
Cons
  • Need effort for regression testing and impact analysis.
  • Improved on the UX side of the branch channels.
  • Agility in case of multiple customization.
Likelihood to Recommend
The system is very user-friendly and provides help in performing UAT and making the processes live, payment method opt without interacting with humans. Automation of the processes is marvelous.
Most Important Features
  • Flexibility of customization.
  • Interoperability option.
  • Performance and accuracy of the system.
Return on Investment
  • Wholesale banking for cash trade.
  • Payments of cash.
  • Treasury and lending.
Alternatives Considered
One of the main reasons to choose the software is to maintain the pre-existing relationship, product functionality, performance, and strong services.
Other Software Used

FLEXCUBE all in one banking solution

Rating: 8 out of 10
Incentivized
March 27, 2022
Use Cases and Deployment Scope
After version 14.4 of Oracle FLEXCUBE, it was the best option for our financial institute. It covers universal parameters of our business needs plus retail banking operations. It is a very stable and trusted architecture banking system. It's easy to use and customization is not a big problem. Learning to develop new functionality according to your business is a big key factor that comes naturally to even people who are not tech-savvy.
Pros
  • Retail banking.
  • API integration.
  • Customization flexibility.
  • User experience.
Cons
  • Cloud base system.
  • Customer support.
  • Data migration.
Likelihood to Recommend
For customization of user/business needs, it is one of the best solutions plus it's reliable and robust. Cloud system is needed according to modern needs.
Most Important Features
  • Reliable
  • Robust
  • Easy customization
Return on Investment
  • Increased customers.
  • Fast processing.
  • Easy to customize.
Alternatives Considered
Other Software Used

Fun Review

Rating: 10 out of 10
Incentivized
November 21, 2021
Verified User
Consultant in Professional Services
Information Technology & Services Company, 51-200 employees
Vetted Review
Verified User
Oracle FLEXCUBE
8 years of experience
Use Cases and Deployment Scope
I support users of Oracle FLEXCUBE, most of my clients are primarily financial institutions. I have also implemented the solutions across banks in the African region. Oracle FLEXCUBE has been the choice for many financial institutions in the [region] due to the fact that it [addresses] both the basic operations and complex operations of banking. It is a robust system, multi-lingual and in terms of the technology stack, it stands as one of the best amongst core banking applications.
Pros
  • Scalability
  • Multi Lingual
  • The modules covers all areas of banking
  • Integration with other solutions
Cons
  • Reducing complexity with installation
  • Reducing bugs especially those that have existed across the many different versions over the years.
  • Providing a more standardized way of treating common errors e.g ED-12001
Likelihood to Recommend
Oracle FLEXCUBE is fantastic in almost all areas of banking from retail banking to corporate banking to Islamic banking. The technology stack it runs on is also brilliant however it will be of great help if the installation process is simplified to reduce the time to market during implementation. Also with regards to integrations, there should be more materials readily available for the non-standard integrations like the process of clearing files from ATM/POS
Most Important Features
  • User Friendly
  • Scalability
  • Its robust integration options
Return on Investment
  • Increase in customer base
  • Huge impact on turnaround time when serving customers
  • Availability and Repiability of the solution
Alternatives Considered
Other Software Used
Microsoft 365 (formerly Office 365), Notepad++, Oracle SQL Developer

Good to obtain feedback

Rating: 5 out of 10
Incentivized
September 18, 2019
Verified User
Manager in Other
Banking Company, 51-200 employees
Vetted Review
Verified User
Oracle FLEXCUBE
1 year of experience
Use Cases and Deployment Scope
We are using Oracle Flexcube as core baking system. I noticed that it is flexible and parameterized. This can be integrated easily with any other system, is user-friendly and has a good back-end. One thing that I do not like about Flexcube is that frontline system workflow is not really fit for a commercial bank operation, it needs many customizations to fit the bank workflow requirement.
Pros
  • Parameterised
  • Flexible product set-up
  • Multiple modules available
  • User-friendly
Cons
  • Improve workflow for frontline user
  • Established own implementation resource rather than use a partner
  • It would be good if Oracle maintained a local support office in Cambodia
Likelihood to Recommend
As I mentioned in the earlier section, this is a good application and parameterized but need more room to improve in frontline workflow and no local support office.
Return on Investment
  • A little bit of high-cost investment in both hardware and license
  • High maintenance cost
  • Even at the high cost it has the capacity and allows the bank to integrate with other systems and enable us to go into the Cambodian market faster.
Alternatives Considered
Multiple module availability which is fitted to the bank requirement and this has been used by about 40% of the banks in Cambodia.
Support Rating
2
Implementation support being done by an Oracle partner with less care than Oracle's resource. Most of the resources from the partner are weak in knowledge and we need a longer time to resolve fixes.

10+ years of User Experience

Rating: 6 out of 10
Incentivized
September 17, 2019
Verified User
Manager in Finance and Accounting
Financial Services Company, 1001-5000 employees
Vetted Review
Verified User
Oracle FLEXCUBE
5 years of experience
Use Cases and Deployment Scope
Oracle FLEXCUBE (including the entire suite of related modules) is used in a highly customized environment for accounting and financial operations. It is used for member services and not used for back-office.
Pros
  • It's adaptability is useful, and it's customization perform well.
  • It is generally reliable.
Cons
  • It is utterly non-intuitive and not user-friendly for the front-end user. This applies to v.11.
  • Customization, though reliable, is costly.
  • Millennials have a hard time to adapt to it given that they are used to the intuitive app world.
Likelihood to Recommend
Works for vanilla banking needs. It can work with complex operations.
Return on Investment
  • Reliable.
  • Needs onsite support, which tends to be expensive.
Alternatives Considered
Cannot compare, but PeopleSoft seems to be more easily customized without specialized external vendors. PeopleSoft has more Oracle partners.
Support Rating
3
Support is very expensive and not always up to speed with the market and the latest developments. The support is highly fragmented as well and split among 2-3 Oracle departments.
Other Software Used
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