Oracle Hospitality OPERA - Sales and Catering Reviews

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Score 8.0 out of 100

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Andres Cardenas | TrustRadius Reviewer
April 19, 2020

OPERA is an reliable system for the hospitality industry.

Score 8 out of 10
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Oracle Hospitality OPERA is used in our organization by the Human Resources department, Maintenance, Housekeeping, Reservations, Administration, Food and Beverage and Kitchen to carry out all activities related to hospitality and thus provide better service in terms of reports, reservations, check-in, check-out, accommodation and everything related to our area. Thanks to the use of this tool we can have an absolute control of the hotel and maintain organized a scheme of actions related to the operation of the hotel where I work under quality standards and offering the best service to our guests.
  • OPERA keeps a record of our activities at the hotel.
  • OPERA's interface is simple, empathetic and allows better communication between different departments.
  • OPERA allows its users to execute actions without moving from their posts.
  • Registering guests with OPERA is easier than with any similar program.
  • OPERA is too slow to run for the first time and the problem persists in time.
  • That OPERA only opens through browsers like Internet Explorer takes away from the user's interest and makes it adapt to the slowness of the browser in question.
  • It does not allow autonomy in terms of software, which means that if you are occupying your session on the platform and another collaborator needs to use it because it causes crashes in the OPERA system, which causes problems.
Oracle Hospitality OPERA--Sales and Catering is suitable for handling all hotel procedures in the best possible way. It is also well suited to keep track of restaurant sales and all invoices issued on the current day are immediately recorded in the main database that collects all the administrative information of the company.

Oracle Hospitality OPERA is not well suited for maintaining multiple sessions between departments. It causes software downgrades and loss of information if not handled properly.
Read Andres Cardenas's full review

Oracle Hospitality OPERA - Sales and Catering Scorecard Summary

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Categories:  Catering

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Oracle Hospitality OPERA - Sales and Catering Technical Details

Operating Systems: Unspecified
Mobile Application:No