Q: What are Oracle Service's top competitors?

Salesforce Service Cloud , Zendesk Suite , and Microsoft Dynamics 365 are common alternatives for Oracle Service.

Question 1

What is Oracle Service?

Accepted Answer

Oracle Service is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion.

Question 2

What are Oracle Service's top competitors?

Accepted Answer

Salesforce Service Cloud, Zendesk Suite, and Microsoft Dynamics 365 are common alternatives for Oracle Service.

Question 3

What is Oracle Service's best feature?

Accepted Answer

Reviewers rate Ticket creation and submission highest, with a score of 8.1.

Question 4

Who uses Oracle Service?

Accepted Answer

The most common users of Oracle Service are from Enterprises (1,001+ employees).

Oracle Service
Formerly Oracle Service Cloud / Oracle Fusion Service

Overview

What is Oracle Service?