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Oracle Siebel CRM

Oracle Siebel CRM

Overview

What is Oracle Siebel CRM?

An enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.

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Recent Reviews

Developer perspective

10 out of 10
October 03, 2019
Incentivized
We are using it for inspections, investigations, field office tracking, and incidents management. It is used across the whole ministry. It …
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Oracle Siebel CRM Review

8 out of 10
December 19, 2018
The best part about Siebel is that it brings all of our data together into one piece of software. Nearly all of the work done by all …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Custom fields (17)
    10.0
    100%
  • Customer data management / contact management (18)
    9.0
    90%
  • Workflow management (18)
    9.0
    90%
  • Opportunity management (17)
    9.0
    90%
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Pricing

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N/A
Unavailable

What is Oracle Siebel CRM?

An enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

15 people also want pricing

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What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.8
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

9.2
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.9
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

8.5
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.3
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

9.6
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

10
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

6.8
Avg 7.2

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

10
Avg 7.1

Platform

5
Avg 7.5
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Product Details

What is Oracle Siebel CRM?

An enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.

Oracle Siebel CRM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

An enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.

Reviewers rate Interaction tracking and Call center management and Custom fields highest, with a score of 10.

The most common users of Oracle Siebel CRM are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(112)

Attribute Ratings

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