Skip to main content
TrustRadius
Oracle Utilities Opower Energy Efficiency Cloud Service

Oracle Utilities Opower Energy Efficiency Cloud Service

Overview

What is Oracle Utilities Opower Energy Efficiency Cloud Service?

Oracle offers the Opower Energy Efficiency Cloud Service since acquiring Opower in 2016.

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Product Details

What is Oracle Utilities Opower Energy Efficiency Cloud Service?

Oracle offers the Opower Energy Efficiency Cloud Service since acquiring Opower in 2016.

Oracle Utilities Opower Energy Efficiency Cloud Service Competitors

Oracle Utilities Opower Energy Efficiency Cloud Service Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Oracle Utilities Opower is being used to send our customers' electric usage data. We send Opower daily reads for interval data and monthly reads for scalar data. The data is used to create and email usage reports to our customers in order to show them their usage from one week to the next. This tool helps us satisfy a state regulatory requirement that we share usage data with our customers.
  • Provides week over week data to customers in an email.
  • Provides suggestions to customers to curtail their usage and save money.
  • Presents the data in an easy to read format.
  • We have to run multiple batch programs to generate the extract files for Opower.
  • The extract process is a little inefficient.
  • We receive communication from multiple parties at Opower when there are issues. If issues came from 1 email address, that would be helpful. This is very nit-picky though.
Opower is a good tool. I don't have any real problems with it other than the fact that we have to run 4 batch programs to supply them with all the data they need. Any reduction in custom programs is a big win for my company as the cost of ownership is high.
  • We are able to fulfill our state regulatory requirements fairly easily with the tool.
  • The reporting to Opower is automated through batch programs so it doesn't require manual work.
  • We sometimes generate and send the data to Opower but they report they didn't get it. This requires manual intervention to send the same file again.
I haven't reviewed or used any tools like Opower before. I've only been using the service for a year or so and find it to be straight forward. I don't see any real issues with it and the fact that it's now an Oracle product means that base integrations with the rest of the Utility Suite would be possible in the future.
Support is good. I work with 2 or 3 people at Opower when something goes wrong with our reported data. They respond in a timely manner with meaningful information. The only thing that might be helpful is to have any responses come to use via 1 common email address like support@opower.com so I can easily recognize that there's an Opower problem.
Oracle Utilities Meter Data Management (MDM)
Return to navigation