Orckestra

Orckestra Commerce Cloud is an omnichannel commerce platform designed to assist businesses of various sizes in launching ecommerce solutions with built-in omnichannel capabilities. According to the vendor, this platform offers a complete suite of commerce services and follows an API-first approach, enabling businesses to quickly launch ecommerce solutions. It is intended for use by retailers, ecommerce businesses, grocery stores, sporting goods retailers, and fashion and apparel retailers. Orckestra Commerce Cloud provides tools and features to streamline operations and enhance customer engagement.

Key Features

Commerce Orchestration™ Platform: Orckestra Commerce Cloud is said to offer a complete suite of commerce services and an API-first approach. According to the vendor, this enables businesses to quickly launch ecommerce solutions with built-in omnichannel capabilities. The platform also includes powerful product merchandizing and campaign management tools.

Digital Commerce Experience Management (DCXM): This feature combines content management with commerce capabilities, allowing businesses to improve conversion rates through smart visual merchandizing and integrated search functionality. According to the vendor, it provides a reference storefront and pre-built commerce components for fast market entry.

Omnichannel Order Management: Orckestra Commerce Cloud is designed to manage the entire order lifecycle, from acknowledgment to delivery. The vendor claims that it enables businesses to offer all omnichannel ordering options on one platform, unifying sales channels and inventory. The platform also offers reporting and analytics for tracking the fulfillment process.

Mobile Store Fulfillment: This feature allows businesses to turn their stores into hyperlocal distribution centers. According to the vendor, it enables stores to fulfill online orders, including ship-from-store and in-store pickup options. The platform provides a mobile app for store associates, simplifying the fulfillment process.

Flexible API-first commerce: Orckestra Commerce Cloud is said to support complete creative control and integration with existing retail ecosystems. The vendor claims that it offers RESTful APIs for every commerce use case, along with a flexible commerce workflow engine and event-driven architecture. The platform also provides a data exchange framework for external data integration.