Name: Orderbot
Author: Orderbot Software

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Text Editors

Development

Business Intelligence (BI)

Collaboration

Desktop Publishing

Diagramming

Interactive Voice Response (IVR)

Meeting Management

Operational Analytics

Project Portfolio Management

Enterprise

Accounting

Blockchain Payments

Cryptocurrency Mining

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Archiving

Cloud Storage

Continuous Delivery

Data Fabric

Endpoint Encryption

Enterprise Backup

File Sync and Share

Firewall

Fraud Detection

IT Service Management (ITSM)

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Network Traffic Analysis (NTA)

Network Virtualization

Phishing Detection and Response

Virtual Desktop Infrastructure (VDI)

Voice Recognition

Web Application Firewalls

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Business Card Scanning

Content Management

Digital Experience Platforms (DXP)

Email Marketing

Graphics

Location Intelligence

Marketing Automation

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales

Operational Technology (OT) Security

Security

Auto Repair

Camp Management

HIPAA Compliance

Homeowner's Association (HOA) Management

Legal Research

Municipal

Trucking Software

Vertical-Specific

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### Sales Management
Users consistently highlight Orderbot's sales management as a key strength, citing its ability to streamline sales processes, enhance customer satisfaction, and ultimately drive increased profitability. The platform's features such as the built-in ordering portal, customizable pricing for different accounts, and integration with shipping services like UPS are praised for simplifying sales operations and improving efficiency. Additionally, users appreciate the system's accurate reporting capabilities, which allow for easy data analysis and export, contributing to a more transparent and organized sales management approach.

### Account Management
Users consistently highlight Orderbot's account management as a standout feature, praising its ease of use and efficiency in handling various account-related tasks. The ability to assign customized pricing and product mixes to individual accounts has been particularly lauded for streamlining operations and enhancing client management. Additionally, the system's integration with UPS for shipping and its accurate reporting capabilities have garnered positive feedback, contributing to a smooth and reliable account management experience for users.

### Wholesale and Retail Operations
The reviews highlight that users find Orderbot's wholesale and retail operations to be highly reliable and responsive, with the system streamlining processes for managing open orders and inventory effectively. Users appreciate the platform's ability to cater to larger accounts and facilitate B2B transactions efficiently. Additionally, the built-in ordering portal and checkout process have significantly improved operations for businesses processing a high volume of transactions daily. The feature that allows for customized order guides with specific pricing and product mixes has been particularly praised for its effectiveness in managing multiple clients. Integration with UPS for shipping and the accuracy of reports have also been noted as valuable aspects of Orderbot's wholesale and retail operations.

### Inventory Management
Reviewers consistently highlight Orderbot's inventory management as a key strength, emphasizing its ability to provide real-time visibility and accuracy across multiple sales channels and warehouses. Users appreciate how Orderbot has streamlined their inventory processes, reducing order cancellations and improving overall profitability. The platform's centralized inventory control and international shipping capabilities have been particularly beneficial in addressing inventory challenges and enhancing operational efficiency.

### Shipping and Distribution
Users generally praise Orderbot's handling of distribution channels and shipping logistics. While many appreciate the platform's ability to centralize inventory control and provide visibility across sales channels and warehouses, some users have encountered challenges with the system freezing, crashing, and duplicating credit card information. Additionally, there have been concerns raised about the complexity of setting up additional warehouses and shipping processes. Despite these drawbacks, Orderbot's functionality in managing multiple currencies and facilitating billing and payments across different channels has been commended for its transparency and efficiency.

Orderbot is a versatile platform that has been praised by users for its ability to allow small businesses to manage and streamline their operations. With features such as shipping integration, inventory management, and order processing, businesses can save time and manpower while also improving accuracy and transparency. The software is easy to learn and use, making it accessible even for users who are not tech-savvy.

One of the biggest problems solved by Orderbot is the handling of multiple revenue channels. The platform integrates easily with different scenarios such as wholesale, direct-to-consumer, and private label, allowing businesses to manage all of their channels in one place. This ensures that orders are processed correctly, inventory is tracked accurately, and customers receive timely deliveries. Orderbot's backorder feature has also been highly praised by users for its accuracy in forecasting inventory needs and preventing stockouts.

Another key problem solved by Orderbot is the management of global operations. With support for multiple distribution centers, currencies, and tax regimes, businesses can efficiently manage their international operations. The seamless flow from order entry to production, delivery, invoicing, and payment gives users complete control over their entire supply chain. Integration with XERO accounting package also allows for easy tracking of financial data and simplifies bookkeeping processes.

Overall, Orderbot has proven to be a powerful platform that solves many of the common problems faced by small businesses. Its ease-of-use combined with robust features has made it an invaluable tool for managing operations efficiently while saving time and money.

Ease of Use: Users find Orderbot easy to use and navigate, with a simple setup and understanding of how to use it. Some users appreciate that it is a window-based program, which allows them to access it from anywhere in the world.

Order Management: The ability to manage orders across multiple channels, warehouses and assign accounts their own order guide and pricing is appreciated by many users. Additionally, the built-in ordering portal and checkout process have eased operations significantly for managing multiple clients.

Reporting Features: Many users find Orderbot's reporting features robust, providing rare detail in the era of SaaS. Users appreciate the accuracy of reports that can be run multiple ways and always checks out mathematically.

Lack of Functionality: Some users have mentioned that Orderbot lacks functionality for certain businesses and cannot be used as a full MRP software without an external source. The software has unnecessary attributes that cannot be customized, making it difficult for companies with many frequently updated products to manage product information.

Poor Customer Service: Several reviewers have expressed frustration with the difficulty of getting in touch with customer support at Orderbot. They report long wait times and unhelpful assistance when they do finally speak to someone.

Slow Performance: Many users have reported that the software is slow and doesn't always find what they are searching for. Adding items to an order, updating addresses, or completing orders can take up to 10 minutes on slower connections, which has caused frustration for some customers.

Orderbot is a cloud-based software platform designed to provide retailers with a distributed order management system. The system helps consolidate and centralize all orders, inventory, products and pricing information into one single source of truth. This allows for increased visibility into operations which can increase the success rate of each transaction.

Orderbot has advanced, customizable routing capabilities that can prioritize either the cheapest or quickest fulfillment node as needed. With real-time inventory updates and new fulfillment methods such as buy online pickup in store or buy online return in-store, Orderbot helps reduce cancellations while eliminating overselling risk. Perhaps most importantly, the platform is built with speed and scalability in mind allowing it to handle mid-market and enterprise scale needs.

Finally, developers will appreciate that Orderbot also supports headless use cases through its API which can be used by retailers to create custom features tailored specifically to their business' requirements.

Orderbot is an inventory management software offering from Orderbot Software. It includes features such as in stock control and asset management.

Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking system. Orderhive provides integrations with marketplaces (Amazon, eBay, Etsy) shopping carts (Shopify, Magento, WooCommerce), shipping (FedEx, USPS, UPS, DPD), accounting software (Quickbooks & Xero) in one business tool.

Essentials

Standard

Enhanced

SAP S/4HANA Cloud

Orderbot

Inventory management systems are built to handle every stage of the inventory process lifecycle. There are several essential components to most inventory management solutions, starting with order entry capabilities to handle purchase automation. Another standard feature: inventory control and warehouse management to track products and manage workflows through warehouse management. Inventory management systems also typically include distribution capabilities for supply chain management. Fully-featured inventory management systems may also include integrations with customer lifecycle service management, enterprise resource planning software, and robust financial analysis and insights.

Inventory Management

Orderbot Software

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Serial number and batch tracking

Track individual items via serial number or batches of items made or purchased at the same time in addition to total stock of item types.

Barcode scanning

The software offers UPC creation and scanning capabilities or integrations for tracking inventory.

Automation rules

Rules can be established to automate reordering items, applying tags to organize inventory, creating production orders, shipping items via specific carriers or methods, and more.

Reporting and analytics

Reports about historic and current inventory and order trends are available.

Fulfillment

When orders are received, pick orders are sent to the ideal location and fulfillment status can be tracked.

Backorder management

Backorders are prioritized and fulfilled as new stock arrives.

Returns management

Returns are processed and accounted for among orders and inventory.

Bill of materials management

The software can create and manage BOMs based on orders.

Item kitting

Items can be bundled and sold together in a kit, and the software will automate the necessary tracking and fulfillment steps to manage each individual item.

Invoicing

Invoices for orders can be created and sent, and invoices from suppliers can be managed.

Forecasting

The software predicts future inventory and order trends, and may offer reordering and production suggestions based on these predictions.

Accounting integration

The software integrates with accounting software for more comprehensive bookkeeping.

Point of sale integration

The software integrates with a point of sale system for payment processing.

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Orderbot

Overview

What is Orderbot?