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What is Ordoro?

Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the…

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What is Ordoro?

Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing lists and…

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Product Details

What is Ordoro?

Ordoro software helps growing merchants operate like large-scale corporations. The vendor states users can optimize fulfillment workflows with bulk shipping label creation, omnichannel inventory management, and automated dropshipping.

Ordoro Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


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(1-4 of 4)
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Score 8 out of 10
Vetted Review
Verified User
We currently use ordoro in our shipping department. It is our main software that we use to create shipping labels and manage our website orders. We have it connected to our eCommerce software as well, that way we can keep all info in one place. It allows us to choose from all of our shipping carriers in one place.
  • Show multiple shipping options for one order - allows us to have UPS, FedEx and USPS shipping options and prices in one place to compare.
  • Allows us to create return labels if needed.
  • Saves all label information in case you need to re-print a label, or for the ability to email a label to a customer directly.
  • Connects seamlessly to our eCommerce platform (BigCommerce) to notify customers of shipping/tracking information.
  • We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.).
  • Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes.
  • Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce.
Odoro is great for managing orders within an eCommerce platform. It can manage 100s of orders per day easily. Syncing does seem to take a bit longer when you have 100s of orders in a day, but still very intuitive to use. Once you do a few orders, it is incredibly easy to use and easy to make shipping templates/profiles for your most common package types/sizes/weights.
  • It is very helpful with streamlining the shipping process.
  • No longer need to type each order's information to create a package - it all syncs with our eCommerce platform seamlessly.
  • Does have a cost, but it is very low for our use case.
Ordoro was easily connected to our eCommerce platform, and at the time, it was the only shipping platform that would sync with our system. Now ShipStation does as well, and from what I can see, they are VERY comparable. Highly recommend ordoro for ease of use, and the price seems very competitive.
Score 10 out of 10
Vetted Review
Verified User
Our company runs a few e-commerce websites and also sells on Amazon and eBay. Some items we carry in stock and others are drop-shipped. Before we integrated with Ordoro, tracking orders and inventory across sales channels was cumbersome and time-consuming. Now all orders are imported to a single location, and inventory is updated through a single point and synced back with all sales channels. It also contacts vendors directly about drop-ship orders. And creating and printing shipping labels is a breeze. Ordoro's services have completely streamlined and simplified our operations.
  • Simple setup.
  • Easy to learn and use.
  • Robust features—and continually adding features that improve service.
  • Excellent customer service.
  • Reliable.
  • Only syncs about once an hour instead of real-time.
  • Analytics could be more robust.
Ordoro is ideal for a company with multiple websites and/or sales channels that does both in-house shipping and has orders drop-shipped. Ordoro keeps orders and inventory in one central location, so you can manage orders, inventory, vendors, shipping, etc., all from one location. Creating and printing shipping labels is fast and simple. Ordoro's PO features and drop-ship integration with vendors has saved us a ton of time and hassle.
  • Huge time savings in managing orders, managing inventory, creating shipping labels, creating POs, managing drop-ship orders.
  • Analytics have help us make better purchasing decisions.
We looked into Stitch Labs, but it wasn't quite as simple and straightforward to set up and use as Ordoro. It also didn't have all the features and integrations we needed. Orodoro's drop-ship feature was important for us, and Stitch Labs didn't have this feature. We did like Stitch's instant syncing.
Inventory management and order fulfillment
We had been with Zoovy for several years. It allowed us to create multiple websites and integrate with Amazon and eBay and manage orders and inventory from one place. The problem was that their service was really glitchy and clunky. We never had peace of mind that inventory was accurate on any given channel. Ordoro's ease of use, simplicity, and reliability totally won us over.
  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
Ordoro was fairly new when we started with them, so we weren't able to rely on reviews or reputation. Their service was actually recommended to us by a rep at BigCommerce, one of our shopping carts. They told us Ordoro was a new company, but probably a good fit for the issues we needed to solve. It turned out, Ordoro had the exact features we needed, plus it was simple to use and the price was competitive.
If we had to do it again, we would definitely still choose Ordoro over the other products and services we looked at.
  • Implemented in-house
Change management was a small part of the implementation and was well-handled
  • Integrating with label printer
Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w
When we initially started with Ordoro six years ago, we had major problems getting our shipping label printer set up properly. The sizing was off and we could not figure out how to fix it. Ordoro's support team worked with us patiently to solve the problem. It wasn't an easy fix, but they did a fantastic job researching the solution and helping us implement it. Ordoro's product is reliable and simple enough that we rarely need customer service, but when we do, they are responsive, knowledgeable, and helpful.
In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
  • Creating and shipping printing labels
  • PO system
  • Analytics are pretty basic, but very easy to use
  • Splitting orders into separate shipments
  • Updating inventory
  • Contacting vendors about drop-ship orders
  • General set up
  • Kitting takes a bit of knowledge
Works well. No problems accessing what I need on a mobile device.
Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn.
Score 10 out of 10
Vetted Review
Verified User
Our shipping department uses Ordoro to integrate all of our sales channels into one central location for printing shipping labels. Additionally, our technical support team references it frequently to find our client's purchase dates, order numbers, and what sales channel they purchased from, etc. Before using Ordoro, we were using multiple spreadsheets to keep track of each sales channel and we were having to manually manage our inventory and regularly update it on all the sales channels. They also left a lot of room for human error. Because all our orders now funnel to Ordoro, we've eliminated the need for numerous spreadsheets and reduced the margin of error.
  • Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
  • Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
  • Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.
  • While Ordoro syncs well with numerous channels, sometimes the sync process can take a little longer than preferred.
  • If you're looking for a place to import and house historical orders, Ordoro may not be the best software for doing so. While Ordoro was happy to find/make a solution that worked great for us, Ordoro isn't designed to import thousands and thousands of old records.
  • Ordoro does offer an amazing manual import option if you have sales channels that may be unable to integrate with their API. However, 5 years ago when we initially set up manual imports, the integration documentation was somewhat lacking. This may have vastly improved since then, but at the time we had to figure out some of the field mapping on our own.
Ordoro is perfect for small to medium sized businesses who sell on multiple platforms or sales channels such as Big Commerce, Volusion, Ebay, Amazon, Newegg Marketplace, Etsy, etc. It's even great for people who sell on less popular or not as well known third party platforms. It's great for people who are managing sales and inventory in multiple spreadsheets that are time-consuming and leave room for human error. If your business is not big enough to get discounts from shipping carriers, you'll also enjoy the discounted shipping costs that they extend to all their customers.
  • By using Ordoro, we have saved money by taking advantage of their reduced shipping costs.
  • We have saved time by using Ordoro because we are no longer manually managing inventory across multiple channels.
  • Ordoro is affordable and has allowed us to easily scale up or down as our business needs have changed.
We used and tried numerous platforms before landing with Ordoro. Pricing was a HUGE factor for us, but in addition to offering incredible pricing options, we couldn't help but acknowledge Ordoro's support team and their willingness to answer all of our millions of questions. They truly went above and beyond and unlike some of the competitors who simply got us signed up and integrated and then dropped us, Ordoro is STILL always there when we need them. They treat us incredible and act like they actually value us as customers and care what we have to say. They listen to our suggestions, if we have them, and they are always trying to improve their product and offer even more integrations and features. Some of the competitor's solutions were also too complex and took months to set up correctly/properly. With Ordoro we were up and running in no time.
Ronen Amit | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We have implemented Ordoro for three different small businesses until now. The main reason we have selected Ordoro is to enable the organization to manage most of the operation from one place in a cost effective manner. That is:

  • Warehouse inventory management
  • Syncing inventory across online sales channels
  • Creating and managing purchase orders
  • Receiving and reconciliation of new stock
  • Creating wholesale orders
  • Syncing orders from online sale channels
  • Fulfillment and shipping management
  • And finally, syncing transactions to accounting software.
  • We can manage most of the retail and operation from one place.
  • Syncing with all major online sales channels and platforms as well as accounting software.
  • Fairly priced, which makes it the most effective eCommerce operation system we have found so far.
  • Outstanding customer support.
  • We miss some minor features which could be found elsewhere. I do hope they will be added soon.
  • DHL integration is still lacking the ability to seamlessly print or export an invoice. According to Ordoro a solution is in the working.
  • User interface may need some improvements.
Ordoro is well suited for small and medium businesses which have more than one online sales channel with one or more warehouses. It is best suited for businesses which do not have a large budget to adopt high-end ERP software. It also important to point out that at this stage it only works with QuickBooks Desktop and QuickBooks Online as well as with Xero accounting apps.
  • Ordoro saves us time and money, by allowing us to manage most of the business operation from one place.
  • Ordoro helps maintain inventory sync between the warehouse(s) and the online sales channels, saving us time and resources.
  • Ordoro connects to our accounting system allowing us to focus on sales and operations.
Other solutions may be more advanced or complete for certain tasks, however they are either more expensive or otherwise cover only partial operational requirements. For example, you may find a superior solution for inventory or fulfillment management, which will force you to work in two or more different systems, In addition the total cost will be usually more than you would pay for Ordoro.

Some systems may be more complete than Ordoro, but at the same time too expensive for most small business.

Ordoro has excellent customer service, superior to many similar, cost-effective, solutions.
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