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Ordoro

Ordoro

Overview

What is Ordoro?

Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the…

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Recent Reviews

TrustRadius Insights

Ordoro is a software that has been praised by users for its ability to make shipping for orders from multiple marketplaces and shippers …
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Pricing

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What is Ordoro?

Ordoro is an ecommerce logistics platform from the company of the same name in Austin, used by SMB ecommerce merchants to manage their orders, inventory and suppliers. Ordoro deals with everything that happens after a shopper clicks checkout on the merchant's website: print packing lists and…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Ordoro?

Ordoro software helps growing merchants operate like large-scale corporations. The vendor states users can optimize fulfillment workflows with bulk shipping label creation, omnichannel inventory management, and automated dropshipping.

Ordoro Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Ordoro is a software that has been praised by users for its ability to make shipping for orders from multiple marketplaces and shippers easy. It has been described as an essential tool for running a successful e-commerce business as it streamlines operations, manages inventory, and automates communication with vendors. Customers have specifically highlighted the support provided by the Ordoro team, although some have suggested the addition of more merchant experience to improve problem-solving. The software has solved various challenges faced by businesses, such as activating shipping services for international orders and tracking inventory for complex kits. Additionally, Ordoro offers flexibility for businesses to expand by adding new sales channels, product kitting, and keeping inventory in sync. Users appreciate the ability to integrate warehouses with various channels and accurately track stock levels. The software's features include importing orders from multiple websites and sales channels into a single interface, tracking inventory, and easily printing shipping labels with extensive pre-set options.

Ordoro has been recommended as a cost-effective solution for managing warehouses and e-commerce operations by customers who find it to be like having a valuable virtual employee who eliminates human error and saves time. Users have reported that the software replaces multiple pieces of software, significantly reducing the time required to ship orders while simplifying operations. It has successfully handled shipping for businesses, allowing them to compete with larger companies while benefiting from discounted USPS rates. The ease of implementation, intuitive workflow, and stellar customer support provided by Ordoro have also received praise from customers. Startups in particular find Ordoro helpful in managing inventory across multiple sales channels, along with quick and helpful support through the chat feature. Users have found the packing list and product order sections to be easy to work with, simplifying the process of creating purchase orders and managing inventory. In terms of setup, users can easily import SKUs from other sources using spreadsheets. The shipping module of Ordoro is simple and user-friendly, enabling effective management of shipping needs.

However, some users have reported issues with the accuracy of kit/bundle totals in Ordoro, which can lead to overselling if inventory levels are low. While users have pointed out this issue to Ordoro, the response from the company has varied. Some users have experienced denial or a lack of prioritization for resolving the problem. Additionally, editing mistakes in descriptions or SKUs is not possible without submitting a help ticket, which can be inconvenient for users.

Overall, Ordoro has been highly beneficial for e-commerce businesses by streamlining and simplifying operations. It allows users to import all orders to a single location, update inventory through a central point, and sync with multiple sales channels. The software also facilitates communication with vendors for drop-ship orders and makes creating and printing shipping labels effortless. Shipping departments particularly find Ordoro to be useful as it allows them to integrate all sales channels into one central location for printing shipping labels. Technical support teams also rely on Ordoro to retrieve important information about clients' purchases, order numbers, and sales channels. Prior to using Ordoro, businesses had to manage inventory and update it manually across multiple sales channels, which was time-consuming and prone to errors.

Users are excited about the possibilities offered by the software and often express that they wished they had known about it sooner. By seamlessly managing inventory, automating processes, and providing excellent customer support, Ordoro has become an essential tool for e-commerce businesses looking to streamline their operations and expand their reach in the competitive market.

Seamless Integration: Many users have praised Ordoro for its seamless integration with eCommerce platforms like BigCommerce. This feature allows them to easily notify customers of shipping and tracking information, saving them time and effort by managing most retail and operational tasks from one central location.

Wide Range of Integrations: Users appreciate that Ordoro syncs with all major online sales channels, platforms, and accounting software. This capability streamlines business operations and keeps all data in one place, which is highly valued by the users who mentioned it.

Good Value for Price: Several reviewers consider Ordoro as the most effective eCommerce operation system they have found so far. They find it fairly priced and believe it provides good value for the price while effectively meeting their business needs.

User Interface Improvement: Users have mentioned that the user interface of Ordoro could be enhanced, particularly when navigating through long lists of products. Some users suggest that the software should remember the current page when going back from a specific page instead of always starting from the first page.

Integration Limitations: Users express a desire for Ordoro to integrate with UK/European carriers and Prestashop. They also mention the need to store labels and print them from external sources, as well as set lead times per product and channel.

Development Pipeline Challenges: Some users find it challenging to get new features approved in the development pipeline and express frustration with waiting for specific needs to be implemented in software improvements.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
Our company runs a few e-commerce websites and also sells on Amazon and eBay. Some items we carry in stock and others are drop-shipped. Before we integrated with Ordoro, tracking orders and inventory across sales channels was cumbersome and time-consuming. Now all orders are imported to a single location, and inventory is updated through a single point and synced back with all sales channels. It also contacts vendors directly about drop-ship orders. And creating and printing shipping labels is a breeze. Ordoro's services have completely streamlined and simplified our operations.
  • Simple setup.
  • Easy to learn and use.
  • Robust features—and continually adding features that improve service.
  • Excellent customer service.
  • Reliable.
  • Only syncs about once an hour instead of real-time.
  • Analytics could be more robust.
Ordoro is ideal for a company with multiple websites and/or sales channels that does both in-house shipping and has orders drop-shipped. Ordoro keeps orders and inventory in one central location, so you can manage orders, inventory, vendors, shipping, etc., all from one location. Creating and printing shipping labels is fast and simple. Ordoro's PO features and drop-ship integration with vendors has saved us a ton of time and hassle.
  • Huge time savings in managing orders, managing inventory, creating shipping labels, creating POs, managing drop-ship orders.
  • Analytics have help us make better purchasing decisions.
We looked into Stitch Labs, but it wasn't quite as simple and straightforward to set up and use as Ordoro. It also didn't have all the features and integrations we needed. Orodoro's drop-ship feature was important for us, and Stitch Labs didn't have this feature. We did like Stitch's instant syncing.
4
Inventory management and order fulfillment
Yes
We had been with Zoovy for several years. It allowed us to create multiple websites and integrate with Amazon and eBay and manage orders and inventory from one place. The problem was that their service was really glitchy and clunky. We never had peace of mind that inventory was accurate on any given channel. Ordoro's ease of use, simplicity, and reliability totally won us over.
  • Price
  • Product Features
  • Product Usability
  • Positive Sales Experience with the Vendor
Ordoro was fairly new when we started with them, so we weren't able to rely on reviews or reputation. Their service was actually recommended to us by a rep at BigCommerce, one of our shopping carts. They told us Ordoro was a new company, but probably a good fit for the issues we needed to solve. It turned out, Ordoro had the exact features we needed, plus it was simple to use and the price was competitive.
If we had to do it again, we would definitely still choose Ordoro over the other products and services we looked at.
  • Implemented in-house
No
Change management was a small part of the implementation and was well-handled
  • Integrating with label printer
Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w
When we initially started with Ordoro six years ago, we had major problems getting our shipping label printer set up properly. The sizing was off and we could not figure out how to fix it. Ordoro's support team worked with us patiently to solve the problem. It wasn't an easy fix, but they did a fantastic job researching the solution and helping us implement it. Ordoro's product is reliable and simple enough that we rarely need customer service, but when we do, they are responsive, knowledgeable, and helpful.
In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.
  • Creating and shipping printing labels
  • PO system
  • Analytics are pretty basic, but very easy to use
  • Splitting orders into separate shipments
  • Updating inventory
  • Contacting vendors about drop-ship orders
  • General set up
  • Kitting takes a bit of knowledge
Yes
Works well. No problems accessing what I need on a mobile device.
Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn.
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