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Overview
What is Orum?
Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes…
Recent Reviews
Popular Features
- Dialer-CRM integration (6)5.555%
- Automatic call logging (6)5.555%
- Contact preview (6)5.555%
- Call notes & tags (6)5.555%
Reviewer Pros & Cons
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What is Orum?
Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.orum.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Orum?
Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target clients instantly.
Orum Features
Dialer Logistics Features
- Supported: Single line dialing
- Supported: Double line dialing
- Supported: Triple line dialing
- Supported: Call into server with landline
- Supported: Call into server with VoIP "soft phone"
- Supported: Call into server with mobile phone
- Supported: Predictive dialer
- Supported: Power dialer
Preview Dialer Features
- Supported: Contact preview
- Supported: Dialer-CRM integration
- Supported: Dialer integration to social media
- Supported: Call notes & tags
- Supported: Automatic call logging
Core Dialer Features
- Supported: Outbound dialing
- Supported: Custom caller ID
- Supported: Click-to-call
- Supported: Recorded voicemail drop
- Supported: Dialer contact import
- Supported: Campaign & list management
Call Follow-up and Quality Assurance Features
- Supported: Follow-up calls
- Supported: Dialer reporting & analytics
- Supported: Dialer call recording
- Supported: Dialer call monitoring
- Supported: Dialer compliance
Additional Features
- Supported: Real Time Text Transcription
- Supported: Parallel Dialing
Orum Competitors
Orum Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | USA, Canada, Australia, UK, New Zealand |
| Supported Languages | English |
Frequently Asked Questions
ConnectAndSell and MonsterConnect are common alternatives for Orum.
Reviewers rate Contact preview and Dialer-CRM integration and Call notes & tags highest, with a score of 5.5.
The most common users of Orum are from Mid-sized Companies (51-1,000 employees).
Orum Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 65% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
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Reviews and Ratings
(17)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Orum has proven to be an invaluable tool for sales teams and individuals looking to increase their productivity and efficiency in making outbound calls. Users have reported a significant increase in the number of calls made per day, allowing them to meet or surpass their quotas and achieve their targets. The software saves valuable time by automating the dialing process and filtering out disconnected numbers, enabling users to focus on connecting with more prospects.
By maximizing resources and eliminating wasted efforts, Orum has helped users reach a higher number of connects and book more meetings. With increased call volume and improved efficiency, users have experienced a boost in brand awareness and overall operational efficiency. Orum's integration with primary sales and prospecting tools like SFDC and Outreach has further enhanced its effectiveness in increasing productivity.
Orum is particularly useful for remote sales teams as it ensures correct connections even when working from different locations. It solves the problem of manually dialing through large lists, allowing users to make more calls in less time and reach ideal personas in their target market. By eliminating admin work and streamlining the outreach process, Orum helps users make the most of their time, resulting in higher outbound call metrics, more meetings booked, and ultimately generating a sustainable pipeline of leads.
Overall, Orum has revolutionized the way users prospect and engage with prospects by providing a fast, efficient, and effective solution for cold calling. With its intuitive interface, real phone numbers that improve pick-up rates, and seamless integration with existing tools, Orum enables sales teams to scale their outreach efforts, increase revenue-generating events, and achieve higher success rates compared to previous methods.
Efficiency Boost: Users appreciate the added efficiency that Orum provides, allowing them to make more calls in a day and reach more contacts during calling hours. Several reviewers have mentioned that they are able to significantly increase their call volume with the parallel dialing feature, which enables them to make multiple calls at once.
User-Friendly Interface: Many users find the user interface of Orum to be simple and easy to use, making it effortless to navigate and operate the platform. The straightforward setup process and intuitive design have been praised by several reviewers who appreciate how easy it is to get started with Orum.
Seamless Integration: The ability to easily integrate Orum with other outreach tools such as Outreach and SFDC is highly valued by users. This feature allows for seamless workflow integration and data synchronization, saving time and effort for users.
Delays in Live Call Transfer: Many users have expressed dissatisfaction with the delay experienced when transferring live calls during parallel calling. This issue has been mentioned multiple times in user reviews, indicating a common frustration.
Implementation and Integration Issues: Negative experiences have been reported by several users regarding implementation, as they encountered buggy issues and integration problems with salesloft. These concerns highlight a common challenge faced by users during the setup process.
Clunky Interface and Delayed Beep: The interface of Orum has been found to be clunky at times by users, which can hinder their workflow. Additionally, some users have experienced a delayed beep when connecting to prospects, causing minor disruptions during their calling process.
Users frequently recommend Orum for several reasons. They suggest switching to Orum for dialing leads instead of using other tools like Connect and Sell. Users highly recommend using Orum due to its unlimited model, scalability, and features like Voicemail drop. They also suggest taking advantage of Orum before the price increases. Users believe that Orum is worth using as it saves time and allows sales reps to reach more clients. They recommend integrating Orum with Salesloft for maximum impact. Additionally, users advise having direct phone numbers and being prepared to speak to prospects. Lastly, they recommend evaluating other tools based on their compatibility with existing tools, but have no hesitation in recommending Orum for those in the calling industry.
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