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Advantage360's convergent billing system was widely praised for providing users with a seamless solution to their billing issues. Users …
Overview
What is OSS360?
Since 1984, Advantage 360 has provided billing, customer care and POS software to nearly 200 customers world-wide. OSS360 is the company's OSS system for telecoms.
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- About
- Tech Details
What is OSS360?
Convergent CSP, CDMA, TDMA, GSM, 3G, 4G, LTE, satellite, MVNO, ILEC, CLEC, CENTREX, VoIP, ISP, WiMAX, WISP, broadband, data, SMS, MMS, content, voice mail, paging, IPTV and CATV billing in single end-to-end and internationalized solution that functions identically in both on-site IT infrastructure and cloud environments.
OSS360 components include carrier grade CRM, marketing, promotions and commissions management, accounts receivable, trouble ticketing, churn and credit scoring and GL, AP, lock box and number portability interfaces. Also text & e-mail alert messaging, number and SIM inventories, agent and reseller access, comprehensive reporting and dashboard functions, invoice formatting tools, EBPP and web self-help, CIBER 2.x, TAP 3.x,, NRTRDE, CABS, mediation, fulfillment and provisioning interfaces, third-party facilities management, IN prepay and print vendor interfaces, Apple Care+ ® integration & reporting and Verizon LTE Integration for LRA Partners interfaces.
OSS360 Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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Advantage360's convergent billing system was widely praised for providing users with a seamless solution to their billing issues. Users were happy with the software's ability to migrate their legacy billing systems, allowing them to remain highly competitive in the Telecoms marketplace while still offering new services and plans to their customers. The software's flexible standard features proved particularly useful for users, who appreciated the breadth of functionality that Advantage360 provided.
Staff workload was significantly reduced by Advantage360's streamlined functionality, freeing up time for other important tasks. Additionally, the software helped users meet critical deadlines and address market liberalization threats by allowing them to merge wireless, wireline, internet, and IPTV billing systems into a single solution. Users also valued their relationship with Advantage360 and looked forward to expanding their use of the software, recognizing that Advantage360 was well positioned to help them remain ahead in the marketplace.
User-friendly: Several reviewers have praised OSS360 for being incredibly easy to use and user-friendly. It has been mentioned that the software's interface is intuitive, which makes it easy for users to navigate through different features.
Excellent customer service: Many reviewers are very impressed with Advantage 360 staff's level of expertise and support. The customer service provided by them has been described as excellent and incredibly helpful, providing insightful solutions that meet all business requirements.
Feature-rich: According to several reviewers, OSS360 is a very flexible billing solution with many features and functionalities that consolidate many customer functions into a single solution. This feature-rich nature allows the system to automate many of the functions previously done manually, streamlining operations for businesses using it.
Complex setup: Some users have found the initial configuration of the back-end to be complex, requiring significant effort to set up. However, once configured, managing and maintaining the software is easy.
Steep learning curve: According to some users, due to the many options available in OSS360, there is a steep learning curve when it comes to implementing new functionality. It may take time for users to fully master all areas of the system while still adding new functionality for their end-users.
Limited documentation: A few users have commented that OSS360 has limited documentation available. This can make it challenging to learn how to use certain features or troubleshoot issues as they arise.