Name: OTRS HR Management
Author: OTRS Group

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Text Editors

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Environmental Health and Safety (EHS)

Operational Analytics

Enterprise

Accounting

Blockchain Payments

Crypto Asset Management

Investor Relations

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Fabric

Database Performance Monitoring

Edge Computing

Email Encryption

Endpoint Security

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Master Data Management (MDM)

Network Behavior Analysis

Network Operating Systems

Network Performance Monitoring

NoSQL Databases

Observability

Software Composition Analysis (SCA)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Screen and Video Capture

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Professional Services

Customer Communication Management

Customer Relationship Management (CRM)

Sales

Data-Centric Audit Protection (DCAP)

Intrusion Detection

Operational Technology (OT) Security

Security

3D Modeling

Architecture

Aviation

Chargeback Management

Chiropractic

Computer-Aided Design (CAD)

Emergency Notification

Financial Services CRM

Membership Management

Municipal

Nonprofit Fundraising

Oil and Gas

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

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OTRS for HR Management offers automated HR processes for application management and training requests to support onboarding tasks. The solution provides an external portal to make HR processes accessible, with the goal of improving applicants´ and employees´ HR experience. 

This preconfigured version of OTRS gives several preset features, allowing users to manage, update, change, collect and interact with all data and incoming requests, such as sick notes, applications for leave, personal data updates and training requests. Plus, the interface allows for employee self-service, so they can change personal data more easily by themselves.

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OTRS HR Management

HR Service Delivery software provides a centralized, secure environment where employees, managers and HR professionals can access information regarding on-boarding, compensation, and corporate information and policies.

HR Service Delivery

<div><p>OTRS Group is the manufacturer and the world’s largest provider of the enterprise service management suite OTRS. It offers companies industry-independent software solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solution STORM ensures efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. </p></div><div><p> </p></div><div><p>Among its customers are Lufthansa, Porsche, BSI (Federal Office for Security in Information Technology), Helios Kliniken, Haribo, and TUI Cruises. The company consists of OTRS AG and its five subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. </p></div><div><p>For more information, see <a href="http://www.otrs.com/" target="_blank" rel="noreferrer noopener">www.otrs.com</a>. </p></div>

OTRS Group

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OTRS HR Management

Overview

What is OTRS HR Management?