Otter.ai

Otter.ai is a great piece of software for your business, easy to use, easy to train employees on, and great for sharing recordings of meetings notes. I think it has some room to grow in review features, tagging action items is a specific area that I think would be an incredible feature for them to add.

I love Otter.ai to quickly produce audio transcripts from voice recordings. It does take some "finessing" to turn the transcript into a readable blog post, but I appreciate the the bulk of the info is captured correctly.

It is very well suited to transcribing videos; it seems best for live transcription rather than transcription of imported media. If we need to create closed captioning or subtitling for videos, we aren't able to use Otter.ai for that process; we have to use a different tool to create those files.

Otter.ai is an excellent tool for any public speaker who would like to obtain a written transcript of a message they have given. It is helpful as well for providing a written transcript of a recorded conversation, especially if you need to provide a record of what was said to you in a sensitive discussion that you happened to legally record on your phone. The one scenario I would not recommend using Otter.ai for would be if one needed this audio recording quickly, as it does take some time to upload the recording (and then possibly format it).

It's well suited if you have meetings, sales calls, or interviews that you need to have notes about. For sales calls, it's useful to have to reference back to for what happened and what was said. For internal meetings, it's great at identifying repeat speakers, so if you have a second meeting with the same team, knowing who said what is super easy. Interviews for marketing purposes, like podcasts, are also a great opportunity to leverage that content for SEO in a powerful way.