OurProperty

OurProperty is a cloud-based property management platform that, according to the vendor, aims to automate repetitive tasks, improve work efficiency, reduce stress, and enhance communication for property managers, landlords, tenants, and tradespeople. The product is designed to cater to property management businesses of all sizes, from small agencies to large enterprises, and is utilized by professionals in the property management, real estate agency, landlord, tenant, and tradesperson industries.

Key Features

Maintenance: According to the vendor, tenants can easily submit maintenance requests through the OurTenant app, and property managers can efficiently review and assign these requests to tradespeople. The landlord approval process is customizable, and tenants receive automatic updates on the progress of their maintenance requests.

Inspections: OurProperty offers a solution for managing and scheduling property inspections. The platform includes an inspections app called "PM Inspect" that, according to the vendor, allows property managers to conduct inspections and send reports instantly. Algorithms optimize inspection routes for geographic efficiency, and entry notices and reminders are automatically sent to landlords and tenants.

Arrears: The arrears process is automated with OurProperty, including the daily sending of arrears messages. An advanced algorithm based on human behaviors, according to the vendor, ensures effective arrears management, monitoring payment plans and reactivating tasks if defaults occur. The platform also facilitates the automatic generation, signing, and delivery of notices, breaches, and forms to tenants.

Tenant Acquisition: OurProperty aims to enable property managers to streamline marketing campaigns by managing multiple ads to maximize exposure. According to the vendor, users can create multiple rotating campaigns to optimize their advertising spend. All relevant details such as photos, rent, terms, bond, and conditions can be uploaded in one place, and campaigns, application links, and viewing details can be easily shared on online portals.

Payments: OurProperty provides a fully audited and licensed trust account for daily transactions, ensuring secure and compliant rent and invoice management. The platform offers live ledgers for tenants and landlords, and multiple payment options for tenants, as well as withholding and payment options for landlords.

Leases: OurProperty aims to simplify the process of managing new leases and renewals with a streamlined lease management system. According to the vendor, the renewal process begins 14 days before the lease end date, and lease documents are automatically populated with details merged from tenant applications. The platform also includes a built-in eSignature platform for 100% paperless lease signing.

Compliance: OurProperty offers easy tracking of property compliance status, ensuring adherence to regulations and requirements. The platform automates the scheduling and ordering of smoke alarm testing and pulls pool certificates from local council databases. According to the vendor, all communications are recorded, dated, and stored for insurance and court purposes.