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Outreach

Outreach

Overview

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of…

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Recent Reviews

TrustRadius Insights

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal …
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A must have for sales

9 out of 10
June 22, 2023
Incentivized
I use Outreach every single day. I use it primarily to reach out cold to prospects I've never spoken to by adding them to a sequence. I …
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A sales person's best friend!

8 out of 10
March 15, 2022
For the sales team, we use it for setting cadence email sequences to not only track emails being sent but having that flow that sends …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.outreach.io/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Kixie?

Kixie is a telephony and VoIP software solution from Kixie.

What is lemlist?

lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.

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Product Details

What is Outreach?

Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle.

Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software boasts than 5,500 companies, including Zoom, Siemens, Okta, DocuSign, and McKesson as users of Outreach for management of their revenue organizations.

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.

Outreach Videos

Outreach Competitors

Outreach Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Salesloft, Gong, and Clari are common alternatives for Outreach.

Reviewers rate Usability highest, with a score of 9.2.

The most common users of Outreach are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(839)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found this product to be highly versatile and useful for a range of use cases. Customers have reported using it for personal and professional purposes, such as organizing tasks, managing projects, and collaborating with team members. The flexibility of the product allows individuals to tailor it to their specific needs, whether it's creating detailed to-do lists or tracking progress on complex assignments. Reviewers have praised the user-friendly interface and intuitive features that make it easy to navigate and utilize the product effectively. Additionally, customers appreciate the seamless integration with other tools and platforms, which further enhances its usability and functionality.

Users commonly recommend trying Outreach to enhance customer engagement and workflow efficiency, as well as improve sales prospecting. They suggest investing in Outreach for outbound sales team growth and success, but advise planning for a potentially lengthy setup process if integrating with Salesforce. Additionally, users recommend conducting an extensive trial with team members before deploying Outreach and providing thorough training to fully understand and leverage the tool. Users find Outreach valuable for scaling outbound email outreach, especially when integrated with Salesforce. They also recommend exploring different lead sequencing tools and having a backup plan for incoming calls. Users believe that Outreach is worth the investment for streamlining email and task management. They describe it as an easy-to-use product, advising new users to read tutorials and learn best practices. Furthermore, users encourage exploring new features and reaching out to the Outreach team for support. Despite some limitations, users think Outreach is a great system and recommend building sequences within it for better organization.

Attribute Ratings

Reviews

(1-2 of 2)
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Christian Banach | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Outreach is the sales development platform our organization uses for the outsourced outbound lead generation services we provide our clients. We use it to schedule/send cold emails, place and record cold calls, manage tasks, CRM, and for insights to optimize campaigns.
  • Outbound sales task flow management
  • Cold email personalization at scale
  • Streamlining sales processes
  • Email warm up services
  • Team collaboration
Outreach is a tremendous tool to keep sales reps organized and on task. It makes the process of outbound sales as frictionless as possible so reps spend more time selling and less time on admin tasks. Whether you have a large sales team or even one rep, Outreach is a valuable tool to maximize productivity.
  • Sequence/task management
  • CRM
  • Call recording
  • 4-5x increase in productivity
  • SalesLoft, Playbooks and from XANT (formerly InsideSales.com)
Although all seem to have similar features these days, I found Outreach's UI/UX better than the others.
DiscoverOrg (discontinued), Winmo, LinkedIn Sales Navigator, Microsoft Teams, QuickBooks Online, QuickBooks Time (formerly TSheets)
3
We have 3 sales reps that use Outreach.
We have no in-house manager of the Outreach product other than myself.
  • Cold email
  • Cold calling
  • CRM
  • Although not perfect, we're able to use Outreach for managing our pipeline reports
  • Again not perfect, but we use Outreach for our CRM
  • N/A
I like Outreach, but I do wonder about new competitors that are 25-50% less expensive.
No
  • Product Features
  • Product Usability
  • Product Reputation
We were looking for best of breed and Outreach has a good reputation and all the features we require.
I would evaluate some of the new emerging sales dev platforms.
  • Third-party professional services
Aptitude8
Yes
Multiple phases were used to help implement.
Change management was minimal
We were a new company so there was no change management required.
  • We have a unique use case since we're an outbound agency working with multiple accounts, so we required special set up
Although we required a special setup, the process was quick. But we paid a lot for the implementation and didn't use 33% of the hours we purchased.
Overall I am pleased, but there are times I wish they were even more responsive since time is money in sales.
I have not purchased premium support, nor was I aware than it existed.
No
We had an issue where we registered the wrong email address to one of our users, which seems like an easy fix. But it required Outreach tech support who replied promptly and walked us through the steps to resolve.
I find Outreach's interface easy to understand. Between Outreach's training university and our internal training, our reps are ramped up within a week.
  • Scheduling emails
  • Call recording
  • Analytics
Don Torrance | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Outreach is being used for both our Inside Sales team and our Sales Development team. It allows us to easily organize our entire prospecting cycle from start to finish.
  • An intuitive and user-friendly tool that makes organizing Outreach touch points so quick and easy.
  • Great insights and reporting on every resource used by sales teams in Outreach.
  • I noticed Outreach is on top of what's happening in the marketplace and they've launched a new product feature almost every month.
  • I'd like to have the voicemail drop feature. They announced it would be coming months ago but haven't seen this feature yet.
  • I'd like an easier way to edit a sequence that has prospects in the cycle. We should be able to edit the sequence and not have to either remove them from the sequence or have to clone it.
Outreach is well suited for sales teams who are doing prospecting for new clients. It's not necessarily well suited for customer service teams who are managing existing clients on a regular basis.
So easy and user-friendly. I'm a big fan.
  • We have 2x the amount of opportunities.
  • Our pipeline increased by 20%.
Outreach is the best sales tool I've found. It saves us a ton of time and makes prospecting easy.
5
Our Sales Development and Inside Sales team both use the product.
5
  • Inside Sales team prospecting
  • Sales Development team prospecting
  • Advanced reporting to know when the best times are to reach out to prospects.
  • Sharing our Outreach calendar directly within our emails so that prospects can easily schedule times for us to call them.
  • Voicemail drop, I hope!
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
I wouldn't do anything differently.
  • Implemented in-house
Yes
Change management was minimal
  • None
None
  • Creating sequences.
  • Creating templates.
  • Viewing reporting.
  • Adding new prospects to Outreach.
  • Editing sequences.
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