Outreach Reviews

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Score 8.3 out of 101

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Reviews (1-2 of 2)

Kiyoshi Kidd profile photo
Score 10 out of 10
Vetted Review
Verified User
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Support

10
I have yet to have a negative experience with support. They are friendly, act like human beings, are smart, well trained, know where to find the answers, and are overall the most pleasing support team I have ever had the pleasure of working with.
Read Kiyoshi Kidd's full review
Alexandra Gold profile photo
Score 10 out of 10
Vetted Review
Verified User
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Support

10
I feel like Outreach support reps provide better support about Salesforce than Salesforce does itself - we may have a better support package for Outreach than we do Salesforce, though. The support team at Outreach is also extremely available and conscious of our interests and use cases. We also still have regular Skype calls set up with Outreach and it is more personable than simply speaking on the phone - although we have texted our support reps at Outreach before for immediate responses!
Read Alexandra Gold's full review

About Outreach

Outreach is a customer engagement platform that promises to help optimize every interaction throughout the customer lifecycle. The platform manages all customer interactions across email, voice and social, and leverages machine learning to guide reps to take the right actions. Outreach has thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow.

According to the vendor, the main benefits are:
  • drive predictable and measurable growth
  • increase efficiency and effectiveness of customer-facing teams
  • improve visibility into sales activity and performance.

Outreach Features

Has featureSales Automation
Has featureSales Emails
Has featureAccount-Based Sales
Has featureSales Dialer
Has featureSales Intelligence

Outreach Integrations

Microsoft Exchange, LinkedIn Sales Navigator, Twilio SendGrid Email API, Domo, DiscoverOrg, Datanyze, ZoomInfo, Owler, Mapbox, Engagio, DocSend, Crunchbase, Azuqua, Chorus, Highspot, LeadIQ, Salesforce, Gmail, Outlook, Execvision, Darksky, Sendoso, Tray.io, Built.io

Outreach Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

Outreach Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Live Chat

Outreach Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Languages: English