Name: IMpower by OwnerListens
Author: OwnerListens

Communications Outsourcing

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Java Technologies

Software Repositories

Development

Business Intelligence (BI)

Collaboration

Contract Management

Electronic Signature

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (USA)

Data Mapping

Data Observability

Data Privacy Management

Fraud Detection

Governance, Risk & Compliance

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Operating Systems

Packet Analyzer

Single Sign-On

Smart Contracts

Software Defined Storage (SDS)

Software Distribution

Solid State Drives

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Content Creation

Digital Signage

Email Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Animation

Building Information Modeling (BIM)

Equipment Rental

Insurance Suites

Investment Portfolio Management

Legal Billing

Public Sector Software

Tax Practice Management

Vertical-Specific

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Message Mate is a website add-on that enables businesses to communicate with their customers through text messages. According to the vendor, Message Mate is designed for small to medium-sized businesses in various industries such as retail stores, restaurants, hotels, salons and spas, and healthcare providers. By integrating text messaging into their websites, businesses can enhance customer engagement and satisfaction.

## Key Features

**Powerful Texting Add-on**: According to the vendor, Message Mate provides businesses with a powerful texting add-on for their websites, allowing them to communicate with customers through text messages.

**Website Integration**: The vendor claims that Message Mate seamlessly integrates with websites, enabling businesses to incorporate text messaging as a communication option. It is compatible with popular website platforms like BigCommerce, Magento, Shopify, Weebly, WooCommerce, WordPress, Joomla, Squarespace, and Ecwid.

**Two-Way Communication**: Message Mate enables businesses and customers to engage in two-way communication via text messages. Businesses can send updates, promotions, and notifications, while customers can ask questions, provide feedback, or request assistance.

**Real-Time Notifications**: According to the vendor, Message Mate provides real-time notifications to businesses whenever they receive a text message from a customer. This ensures timely responses and support.

**Customizable Auto-Reply**: Message Mate allows businesses to set up personalized auto-reply messages that are sent to customers when they initiate a conversation. It provides flexibility in delivering relevant information or informing customers about response times.

**Contact Management**: The vendor states that Message Mate offers a contact management system for businesses to organize and store customer information. It enables easy access to customer details and previous conversations, facilitating personalized and efficient customer service.

**Analytics and Reporting**: Message Mate provides businesses with analytics and reporting features to track messaging performance. Metrics such as response time, message volume, and customer satisfaction can be monitored to evaluate the effectiveness of text messaging communication.

**Multi-User Access**: According to the vendor, Message Mate supports multiple user access, allowing businesses to assign team members to manage and respond to customer messages. This feature promotes collaboration and ensures appropriate handling of customer inquiries.

Delivra is an email marketing platform featuring advanced segmentation with A/B Testing, an email editor for the non-technically inclined, and mobile-accessible emails. Serving more than 500 companies, Delivra integrates with many popular CRM (SalesForce, Microsoft Dynamics, Netsuite, and more). Delivra merged with Campaign Monitor and Emma in summer 2018, but was acquired by Redbrick in January 2022, and now is a Redbrick brand.

Basic

Professional

Enterprise Plus

Delivra

Maropost, headquartered in Toronto with offices in New York, London, and Delhi, offers an enterprise level email marketing and automation platform for email-centric campaigns and total customer lifecycle management via an automated workflow. It features social networking "listening" to keep track of all mentions across familiar spaces like Facebook and Twitter, dashboard reports and analytics to help make sense of data from emails and web activity, a survey / form builder, and custom landing pages for a seamless customer experience from seeing your email to visiting the site. Maropost also offers consulting services.

Maropost grew quite rapidly in 2014 (500%), with growth expected to continue. Their software supports the campaigns of well-known organizations, including Mastercard, Volvo, Jaguar, Samsung, Prada, and others.

Essential

Maropost Marketing Cloud

IMpower by OwnerListens

SMS Marketing

OwnerListens

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

SMS Marketing Software

IMpower by OwnerListens
Formerly Message Mate

Overview

What is IMpower by OwnerListens?