Paddle

Paddle

About TrustRadius Scoring
Score 8.0 out of 100
Paddle

Overview

Recent Reviews

Paddle Review

10 out of 10
June 14, 2018
Paddle is a used across Nice Mohawk's mac software titles and was used for analytics in additional mobile products. It presents an …
Continue reading

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Paddle, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is Paddle?

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

12 people want pricing too

Alternatives Pricing

What is Stripe?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts…

What is PayPal Payments Pro?

PayPal Payments Pro is an enterprise-class ecommerce payment solution, that provides payment processing security to build a professional-grade ecommerce site. It can be configured to meet business needs and works across devices. Users can tap into over 390 million active customer accounts around…

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Paddle?

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

Paddle Video

Paddle: The Best Way to Sell Software

Paddle Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Paddle?

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

What is Paddle's best feature?

Reviewers rate Website integration and Checkout user experience and Order processing highest, with a score of 10.

Who uses Paddle?

The most common users of Paddle are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (9)

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
June 14, 2018

Paddle Review

Ben Lachman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Paddle is a used across Nice Mohawk's mac software titles and was used for analytics in additional mobile products. It presents an integrated sales experience for our customers along with a comprehensive backend that handles payments processing, subscriptions, analytics, and multiplatform SDKs. It 100% satisfies our sales pipeline management as an indie µISV. In particular, their attention to streamlining and optimizing the purchase experience for the customer is highly attractive when compared to the hamhanded interfaces of many other offerings in the space.
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.

In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Andrew Liakh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Paddle in our browser extensions to provide in-app purchase functionality. We also use Paddle and DevMate integration to sell licenses for our macOS application. It handles trials, as well as blocking the app usage if the user didn’t provide a license. We also use Paddle for in-app analytics for our Mac App Store app to collect user behavior data.
  • macOS application licensing/trials
  • JavaScript-based purchase page for web
  • Webhooks
  • Paddle support can be better
  • Paddle documentation lacks some important information
  • Mac analytics is very basic and limited
Paddle is perfect if you want to sell your macOS app from your website. It’s also very good if you want to provide in-app purchases in your web application or browser extension. It’s easy to integrate and the integration rarely needs any changes. It won’t be as good for e-commerce.
Tarun Mangukiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We started using Paddle for our recurring billing at Iconscout. Being an Indian startup it's difficult to get a recurring payment gateway, thus we opted for Paddle who provides this feature. Now, we're using Paddle for all our transactions.
  • Recurring billing
  • Zero failure ratio
  • Good customer support
  • Easy to implement
  • More detailed dashboard
  • Invoicing feature for accepting direct payments
  • It's better if they can offer lower transaction rates
Paddle is adequate for Indian SaaS companies who have a majority of their customer base outside of India. It's really easy to integrate and has good customer support. If your targeted audience is regional then you should probably look for a local alternative.