Paddle

Paddle

Score 5.7 out of 10
Paddle

Overview

What is Paddle?

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.
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Recent Reviews

Been great so far

9 out of 10
December 01, 2022
We wanted to be able to get to more users and to scale without having to worry about how we are going to receive payments from our users, …
Continue reading
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Popular Features

View all 20 features
  • Website integration (6)
    8.0
    80%
  • Order processing (6)
    6.4
    64%
  • Product management (5)
    6.4
    64%
  • Checkout user experience (6)
    6.4
    64%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Custom

custom pricing

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.paddle.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Paddle: The Best Way to Sell Software
01:54
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Features

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

4.6Avg 7.8

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

6.4Avg 7.7

Online Payment System

Features related to processing online payment for eCommerce purchases.

5.7Avg 8.6

eCommerce Marketing

Features related to marketing for eCommerce websites

5.6Avg 7.7

eCommerce Business Management

Features related to business management and administration of eCommerce operations

4.4Avg 7.9
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Product Details

What is Paddle?

Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

The Paddle Platform provides an optimal checkout experience will convert more inbound leads, scale sales-assisted invoicing to more business accounts, and add subscription billing to better retain and expand customer base. The Finance Layer ensures companies get as much revenue as possible, while remaining secure and globally compliant. Transactions between multiple payment partners dealing with sales tax compliance are covered and proteced against fraud. The Revenue Data Layer acts as a single "source of truth." So whether reports are run through Paddle or connect to another tool, data is reliable.

Paddle Screenshots

Screenshot of Padddle Payment Gateway

Paddle Video

Paddle: The Best Way to Sell Software

Paddle Competitors

Paddle Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.

IBM Digital Commerce and Chargebee are common alternatives for Paddle.

Reviewers rate Promotions & discounts highest, with a score of 8.3.

The most common users of Paddle are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

 (13)

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
December 01, 2022

Been great so far

Score 9 out of 10
Vetted Review
Verified User
We wanted to be able to get to more users and to scale without having to worry about how we are going to receive payments from our users, also we wanted to implement the least amount of payment processors and don't have to worry about different country legislations. Paddle made this process easy for us, taking care of the legislations and VAT in the countries we offer our solution.
Score 3 out of 10
Vetted Review
Verified User
In my opinion, really bad seller support. Tickets open for nearly a month now with a total of 4 responses of support. I think that the API is missing some crucial information, same for the documentation. Implementation was easy enough, though not worth it in the long run. Fees are moderate.
Score 1 out of 10
Vetted Review
Verified User
I've been using their service for a few years and their support has gotten progressively worse up to the point where they don't pay out vendors on time. Getting any kind of meaningful response from support is borderline impossible and it takes them at least a day to respond even in the most trivial cases. They only have email support. No phone or live chat. My current ordeal has been going on for over 10 days and has gotten to the point where I did not get paid on time purely due to Paddle's negligence. I reminded them I plead, I was polite but that's not the way to resolve anything with them. If you need a reliable merchant of records avoid Paddle and find somebody else.
June 14, 2018

Paddle Review

Ben Lachman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Paddle is a used across Nice Mohawk's mac software titles and was used for analytics in additional mobile products. It presents an integrated sales experience for our customers along with a comprehensive backend that handles payments processing, subscriptions, analytics, and multiplatform SDKs. It 100% satisfies our sales pipeline management as an indie µISV. In particular, their attention to streamlining and optimizing the purchase experience for the customer is highly attractive when compared to the hamhanded interfaces of many other offerings in the space.
Andrew Liakh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Paddle in our browser extensions to provide in-app purchase functionality. We also use Paddle and DevMate integration to sell licenses for our macOS application. It handles trials, as well as blocking the app usage if the user didn’t provide a license. We also use Paddle for in-app analytics for our Mac App Store app to collect user behavior data.
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