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PagerDuty

PagerDuty

Overview

What is PagerDuty?

PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

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Learn from top reviewers

Good Oncall partner- PagerDuty

Rating: 9 out of 10
October 22, 2024
IncentivizedVetted ReviewVerified User
We are using PagerDuty as our primary application in monitoring task which we integrated with nagios whenever any alerts triggered we get an pager call message and email via P...
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Shivanand Labbi
Engineer - Information Technology
Senior software engineer
Manhattan
PagerDuty5 years of experience

PagerDuty

Rating: 10 out of 10
June 17, 2024
IncentivizedVetted ReviewVerified User
At my organization, we take calls for one week each quarter. When patients need provider assistance and their primary care provider is out of the office, we address their conc...
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Korena Popp
Professional - Other
Nurse Practitioner
Bicycle Health
PagerDuty1 year of experience

PagerDuty keeps us informed

Rating: 10 out of 10
June 11, 2024
IncentivizedVetted ReviewVerified User
We use PagerDuty for each of our on-call teams in order to have a single source cloud based solution for alerting on-call personnel. When an incident occurs each member is all...
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Verified user
Manager
PagerDuty10 years of experience

Simple Sleek and Reliable

Rating: 9 out of 10
January 10, 2024
IncentivizedVetted ReviewVerified User
We majorly use PD for incident management and bug resolutions. PD has great integration with Slack that is very helpful for quick updates on the tickets directly from Slack. T...
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Verified user
Engineer
PagerDuty11 years of experience

Pagerduty for engineering teams on-call management

Rating: 8 out of 10
January 10, 2024
IncentivizedVetted ReviewVerified User
I am part of the engineering team which owns the 24/7 on-call suport for all our services in the production and we use the pagerduty to effectively manage our on-call support ...
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Verified user
Engineer
PagerDuty8 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

View all pricing

Professional

$25

Cloud
per month per user

Business

$49

Cloud
per month per user

Digital Operations

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pagerduty.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month per user
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Product Details

What is PagerDuty?

PagerDuty, Inc. (NYSE:PD) provides digital operations management. Boasting organizations of all sizes as customers, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time. PagerDuty helps identify issues and opportunities in real time, and brings together the right people to fix problems faster, and to prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, allow teams to centralize their technology stack, view the health of their operations, and optimize efficiency within their toolsets. To learn more and try PagerDuty for free, visit www.pagerduty.com.

PagerDuty Screenshots

Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.

PagerDuty Video

The PagerDuty Platform Overview

PagerDuty Integrations

PagerDuty Competitors

PagerDuty Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

PagerDuty starts at $25.

Splunk On-Call, xMatters, and OpsGenie are common alternatives for PagerDuty.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of PagerDuty are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 141)

Good Oncall partner- PagerDuty

Rating: 9 out of 10
Incentivized
October 22, 2024
SL
Shivanand Labbi
Senior software engineer
Manhattan (Logistics & Supply Chain, 501-1000 employees)
Vetted Review
Verified User
PagerDuty
5 years of experience
Likelihood to Recommend
PagerDuty is SaaS based alerting systems allowing companies to use for their in house technology for incident response. - It provides the real-time monitoring for all the infrastructure and services by generating calls and emails as needed. It also provides a lot of integrations with other products for example Jira, Nagios and Slack. PagerDuty has a level of escalation setup that allows incidents to follow a process chain which benefits a lot in escalation matrix. PagerDuty features like SSO, Role based Access are really a good add-ons which ease our usage and also initial setup.

PagerDuty

Rating: 10 out of 10
Incentivized
June 17, 2024
KP
Korena Popp
Nurse Practitioner
Bicycle Health (Medical Practice, 51-200 employees)
Vetted Review
Verified User
PagerDuty
1 year of experience
Likelihood to Recommend
I think PagerDuty works great for medical practices. I have used other platforms through other companies, and PagerDuty is by far the best platform. It is because of the different features it has to communicate to other staff members how the call is being handled. It is easy to learn how to use.

PagerDuty keeps us informed

Rating: 10 out of 10
Incentivized
June 11, 2024
Verified User
Manager in Engineering
Non-profit Organization Management Company, 501-1000 employees
Vetted Review
Verified User
PagerDuty
10 years of experience
Likelihood to Recommend
PagerDuty is well suited for teams that need to have 24/7 monitoring of multiple web site properties up time.

It is also well suited for geographically distributed teams.

Simple Sleek and Reliable

Rating: 9 out of 10
Incentivized
January 10, 2024
Verified User
Engineer in Information Technology
Computer Software Company, 1001-5000 employees
Vetted Review
Verified User
PagerDuty
11 years of experience
Likelihood to Recommend
I've used ICM in the past which has been a very Microsoft product with everything thrown into a blender. So, PD implementation is a breath of fresh air with focused pages to achieve the end goal. If the goal is to collaborate on issues across the organization, PD might not be the best solution but within specific teams, PD excels at it.

Pagerduty for engineering teams on-call management

Rating: 8 out of 10
Incentivized
January 10, 2024
Verified User
Engineer in Engineering
Computer Software Company, 51-200 employees
Vetted Review
Verified User
PagerDuty
8 years of experience
Likelihood to Recommend
its best suited for the team which are operational heavy and where folks are situated around the globe, using pagerduty its easy to create follow the sun model for managing your on-call schedules and since its very popular and offer a good use-experience its easy to onboard new team members to pagerduty platform.
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