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PagerDuty

PagerDuty

Overview

What is PagerDuty?

PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

Read more

Learn from top reviewers

PagerDuty

Rating: 8 out of 10
April 27, 2025
IncentivizedVetted ReviewVerified User
PagerDuty allows my organization to manage alerts and notifications to develops and support squads in a flexible and dynamic fashion. Each team needs their own alerting struct...
Continue reading
Verified user
Team Lead
PagerDuty5 years of experience

Essential Great and Solid.

Rating: 10 out of 10
April 19, 2025
IncentivizedVetted ReviewVerified User
PagerDuty is used to keep us notified about any incident that can occur in the infrastructure. We have different teams across the world in different timezones and PagerDuty he...
Continue reading
Verified user
Engineer
PagerDuty4 years of experience

Good Oncall partner- PagerDuty

Rating: 9 out of 10
October 22, 2024
IncentivizedVetted ReviewVerified User
We are using PagerDuty as our primary application in monitoring task which we integrated with nagios whenever any alerts triggered we get an pager call message and email via P...
Continue reading
Shivanand Labbi
Engineer - Information Technology
Senior software engineer
Manhattan
PagerDuty5 years of experience

PagerDuty

Rating: 10 out of 10
June 17, 2024
IncentivizedVetted ReviewVerified User
At my organization, we take calls for one week each quarter. When patients need provider assistance and their primary care provider is out of the office, we address their conc...
Continue reading
Korena Popp
Professional - Other
Nurse Practitioner
Bicycle Health
PagerDuty1 year of experience

PagerDuty keeps us informed

Rating: 10 out of 10
June 11, 2024
IncentivizedVetted ReviewVerified User
We use PagerDuty for each of our on-call teams in order to have a single source cloud based solution for alerting on-call personnel. When an incident occurs each member is all...
Continue reading
Verified user
Manager
PagerDuty10 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

View all pricing

Professional

$25

Cloud
per month per user

Business

$49

Cloud
per month per user

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.pagerduty.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month per user
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Product Details

What is PagerDuty?

PagerDuty, Inc. (NYSE:PD) provides digital operations management. Boasting organizations of all sizes as customers, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time. PagerDuty helps identify issues and opportunities in real time, and brings together the right people to fix problems faster, and to prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, allow teams to centralize their technology stack, view the health of their operations, and optimize efficiency within their toolsets. To learn more and try PagerDuty for free, visit www.pagerduty.com.

PagerDuty Screenshots

Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.

PagerDuty Videos

This two-minute video describes PagerDuty Operations Cloud - a platform used by modern digital enterprises to automate and accelerate mission-critical operations work. The PagerDuty Operations Cloud detects and diagnoses disruptive events, mobilizes the right team members to r...
 Show More
PagerDuty Incident Management drives accountability with automated workflows and guided remediation, ensuring clear communication and action at all phases of the incident lifecycle.

PagerDuty Integrations

PagerDuty Competitors

PagerDuty Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

PagerDuty starts at $25.

Splunk On-Call, xMatters, and OpsGenie are common alternatives for PagerDuty.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of PagerDuty are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 143)

PagerDuty

Rating: 8 out of 10
Incentivized
April 27, 2025
Verified User
Team Lead in Information Technology
Financial Services Company, 5001-10,000 employees
Vetted Review
Verified User
PagerDuty
5 years of experience
Use Cases and Deployment Scope
PagerDuty allows my organization to manage alerts and notifications to develops and support squads in a flexible and dynamic fashion. Each team needs their own alerting structure with different priorities and response times. PagerDuty allows us to achieve this with its flexible solution for alerts. Our organization support a number of different software solutions with different alerting tools and monitoring needs. PagerDuty allows us to manage notifications from all of them with a single tool

Essential Great and Solid.

Rating: 10 out of 10
Incentivized
April 19, 2025
Verified User
Engineer in Engineering
E-Learning Company, 51-200 employees
Vetted Review
Verified User
PagerDuty
4 years of experience
Use Cases and Deployment Scope
PagerDuty is used to keep us notified about any incident that can occur in the infrastructure. We have different teams across the world in different timezones and PagerDuty helps to arrange the OnCall rotations easily. With different types of notifications (calls, SMSs, emails, push notifications) we never miss what's happening with our cloud resources.

Good Oncall partner- PagerDuty

Rating: 9 out of 10
Incentivized
October 22, 2024
SL
Shivanand Labbi
Senior software engineer
Manhattan (Logistics & Supply Chain, 501-1000 employees)
Vetted Review
Verified User
PagerDuty
5 years of experience
Use Cases and Deployment Scope
We are using PagerDuty as our primary application in monitoring task which we integrated with nagios whenever any alerts triggered we get an pager call message and email via PagerDuty application, We totally dependent on this application for alerting for all our critical applications.

This product is best suited for the alerts monitoring purpose based on oncall schedule.

PagerDuty

Rating: 10 out of 10
Incentivized
June 17, 2024
KP
Korena Popp
Nurse Practitioner
Bicycle Health (Medical Practice, 51-200 employees)
Vetted Review
Verified User
PagerDuty
1 year of experience
Use Cases and Deployment Scope
At my organization, we take calls for one week each quarter. When patients need provider assistance and their primary care provider is out of the office, we address their concerns. We may need to call the patient to discuss symptoms and/or side effects of medications. We are also called to send in prescriptions for patients when the primary provider is out of the office.

PagerDuty keeps us informed

Rating: 10 out of 10
Incentivized
June 11, 2024
Verified User
Manager in Engineering
Non-profit Organization Management Company, 501-1000 employees
Vetted Review
Verified User
PagerDuty
10 years of experience
Use Cases and Deployment Scope
We use PagerDuty for each of our on-call teams in order to have a single source cloud based solution for alerting on-call personnel. When an incident occurs each member is allowed to be notified in the medium of their choice - be it, text message, email, phone call or in app push notification (or any combination of those). It is also very useful to create post mortem reports for posterity right in the PagerDuty interface.
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