PagerDuty
Rating: 8 out of 10
April 27, 2025
Vetted Review
Verified User
5 years of experience
- Integrate with different alerting Tools
- Allow flexible reporting tools
- Dynamic scheduling
Cons
- Simplicity of configuration
- Ease of use
Starting at $25 per month per user
View Pricing Overview
What is PagerDuty?
PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.
Learn from top reviewers
PagerDuty
Rating: 8 out of 10
April 27, 2025PagerDuty allows my organization to manage alerts and notifications to develops and support squads in a flexible and dynamic fashion. Each team needs their own alerting struct...
Verified user
Team Lead
5 years of experienceEssential Great and Solid.
Rating: 10 out of 10
April 19, 2025PagerDuty is used to keep us notified about any incident that can occur in the infrastructure. We have different teams across the world in different timezones and PagerDuty he...
Verified user
Engineer
4 years of experienceGood Oncall partner- PagerDuty
Rating: 9 out of 10
October 22, 2024We are using PagerDuty as our primary application in monitoring task which we integrated with nagios whenever any alerts triggered we get an pager call message and email via P...
Shivanand Labbi
Engineer - Information Technology
Senior software engineer
Manhattan
5 years of experiencePagerDuty
Rating: 10 out of 10
June 17, 2024At my organization, we take calls for one week each quarter. When patients need provider assistance and their primary care provider is out of the office, we address their conc...
PagerDuty keeps us informed
Rating: 10 out of 10
June 11, 2024We use PagerDuty for each of our on-call teams in order to have a single source cloud based solution for alerting on-call personnel. When an incident occurs each member is all...
Verified user
Manager
10 years of experience
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
Professional
$25
Cloud
per month per user
Business
$49
Cloud
per month per user
Enterprise
Contact Sales
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.pagerduty.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $25 per month per user
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is PagerDuty?
PagerDuty, Inc. (NYSE:PD) provides digital operations management. Boasting organizations of all sizes as customers, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time. PagerDuty helps identify issues and opportunities in real time, and brings together the right people to fix problems faster, and to prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, allow teams to centralize their technology stack, view the health of their operations, and optimize efficiency within their toolsets. To learn more and try PagerDuty for free, visit www.pagerduty.com.
PagerDuty Screenshots
![Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])](https://media.trustradius.com/product-screenshots/kf/M5/L6SIK3HGD31M.png)
PagerDuty Videos
This two-minute video describes PagerDuty Operations Cloud - a platform used by modern digital enterprises to automate and accelerate mission-critical operations work. The PagerDuty Operations Cloud detects and diagnoses disruptive events, mobilizes the right team members to r...
 Show More PagerDuty Incident Management drives accountability with automated workflows and guided remediation, ensuring clear communication and action at all phases of the incident lifecycle.
PagerDuty Integrations
PagerDuty Competitors
PagerDuty Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.
PagerDuty starts at $25.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of PagerDuty are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews From Top Reviewers
(1-5 of 143)
Essential Great and Solid.
Rating: 10 out of 10
April 19, 2025
Vetted Review
Verified User
4 years of experience
- Different types of notifications
- Integration with monitoring tools
- Ease to set up oncall rotations.
- Intuitive user interface.
Cons
- Actually none. It is a great product.
- We haven't found anything so far that it needs to improve.
- There is nothing that we are missing.
- PagerDuty has all we need in terms of what it is designed for.
Good Oncall partner- PagerDuty
Rating: 9 out of 10
October 22, 2024
SL
Vetted Review
Verified User
5 years of experience
- Send an email/call/message whenever it gets an alerts to respective recipients without fail
- It has proper oncall schedule and management is very easy.
- PagerDuty allows us to multiple third party apps like nagios and Jeera very well.
- Auto-recovery of alert feature is a good add-on.
Cons
- PagerDuty is expensive as compared to its competitors in the market and Its integration lacks some features like easy set up
- It has a way to improve its configurations so that a user with zero technical knowledge can understand it
- Auto-recovery of alert feature sometime fails and it needs some improvements.
PagerDuty
Rating: 10 out of 10
June 17, 2024
KP
Vetted Review
Verified User
1 year of experience
- Notify me. I get a text, call and email.
- Communication. It's clear what I am being called for.
- I like how I can let the staff know when I have acknowledged the call and when I have resolved the problem.
Cons
- When I open PagerDuty the page does look a little cluttered or busy.
- It would be nice to go to the page with clear and straightforward instructions on what I must address.
- Ability to change the color background.
- Add a timer and alarms for tasks that need completed.
PagerDuty keeps us informed
Rating: 10 out of 10
June 11, 2024
Vetted Review
Verified User
10 years of experience
- The PagerDuty iOS app is fantastic.
- The multiple alerting options are great.
- The ability to assign an incident to another team is seamless.
- The interface for overriding schedules is very easy to use.
Cons
- PagerDuty could directly integrate better with some of the other providers we use.