PairSoft

Formerly PaperSave + Paramount Workplace

Straightforward Workflow: Users have found PairSoft's workflow to be straightforward and easy to comprehend. Many reviewers appreciate the simplicity of the system, making it accessible for all users.

Efficient OCR Functionality: The OCR functionality of PairSoft has received high praise from users. It automatically fills in details in form fields, eliminating the need for tedious manual work. This feature has been described as a time-saving tool by several reviewers.

Integration Capabilities with ERP Systems: The integration capabilities of PairSoft with various ERP systems are seen as a major advantage by users. This allows for effective document management and automation of the invoice process. Several reviewers have expressed their satisfaction with this feature, highlighting its ability to bridge gaps and provide solutions to various problems.

Delays in Customer Support Response Times: Some users have experienced delays in customer support response times, resulting in frustration and a lack of timely assistance with their issues.

Glitches and Inconsistent Performance: The application experiences glitches and does not always move items smoothly through the system when using workflows. Users have also reported occasional display and server connection issues, further adding to the frustrations with the software's performance.

Complicated Interface and Navigation: The interface is not sleek and can be messy, making it complicated for users to find the right buttons to use. This has resulted in a steep learning curve and difficulties in navigating the software efficiently.

Based on user reviews, users commonly recommend the following for the software:

1. Design your business process before setting up the software and heavily test AP automation to ensure it works in your environment.
2. Integrate the software with your ERP system for seamless data flow.
3. Carefully consider your needs before purchasing the software, as it may not be worth it for smaller businesses.
4. Contact the support team for any questions or changes to the software's configuration.
5. Involve both an IT and finance person during the implementation process.
6. Price out how much you are currently spending on printing to compare with the cost of the software.
7. Work with the software's team to maximize its impact and try the cloud version of the software.
8. Test the software before rolling it out to ensure it fits your company's needs.
9. Map out your current AP process and speak with other companies who have used the software before implementation.
10. Consider all of the software's features, especially for AP automation.
11. Be prepared for a potentially time-consuming implementation process.
12. Purchase recommended scanners for optimal use of the software.
13. Ensure all partners involved in the implementation are on the same page.
14. Train multiple users for different roles.
15. Use virtual machines instead of physical servers.
16. Try PaperSave as a program to reduce paper copies and storage space.
17. Consider using Magic Folder as a free alternative for small shops with minimal documentation.

In summary, users advise designing business processes, testing AP automation, integrating with ERP systems, considering needs, involving relevant stakeholders, evaluating costs, working closely with support teams, and exploring alternatives before implementing this software successfully.