Next-Generation Firewalls - PA Series Reviews

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Reviews (1-25 of 25)

Adam Morrison | TrustRadius Reviewer
Score 10 out of 10
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Palo Alto Networks Next-Generation Firewalls is used as our routing, security, and network core at the resort. All traffic that flows from one network to another must go through our Palo Alto. When I came aboard at Pearl River Resort and Casino the Palo Alto was already the core router and firewall. I was a little hesitant about this design. However, after using the system and seeing the performance and benefits of the Palo Alto I am very impressed with the security it can provide and still meet our needed levels of performance.
  • Security Enforcement and Review - The Palo Alto firewall provides all the advanced features you would expect from a modern firewall. Zones based rules, Layer 4 and down rules, and application firewall rules.
  • User Definition - The Palo Alto firewall has direct AD integration. This allows rules to be based not just on source an destination information, but also on which security group in the AD that user belong. For example you can limit access to out of band networks to only the users that need it.
  • Line Rate Traffic Analysis - When doing my home work I found that Palo Alto firewalls provide high speed analysis to traffic with additional processors to allow line speed results.
  • No cloud analytics - I believe industry as a whole is moving to a management suite powered by ML. Palo has a great product, but currently there is no ML backed platform.
  • SD WAN - Palo has just announced the addition of SDWAN in its upcoming 9.1 release. I feel they are a bit late to the game compared to others like Fortinet.
  • Web based interface can still seem slow at time when compared to more modern HTML 5 interfaces.
Palo Alto is well suited when you need to provide multiple layers of visibility and security between areas. The tools available in the Palo Alto allow to you quickly see which traffic is being allowed, denied, and why. This helps greatly improve mean time to resolution when there are issues. An area that is not so useful is on a tight budget. Palo Alto firewall is not cheap and you will need to purchase two to have a redundant core.
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Jeremy Cejka | TrustRadius Reviewer
Score 10 out of 10
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Palo Alto serves as our perimeter defense product, from threat assessment on the internal network, to ingressing connectivity from the internet. Provides inline web proxy and ssl inspection without the need of other machines/hardware. A few problems it solves are: 1) perimeter defenses, 2) sanity and 3) DFARs.
  • Inline rule threat assessment
  • Good information dataplane and graphics
  • GlobalProtect VPN needs a user launchable option from pre-logon. This has been a challenge for government customers for years. Their competitor Cisco AnyConnect has SBL.
  • Quality of upgrades/updates has been getting worse throughout the years. As of recent things they supposedly fixed have been making it back into the newer updates causing more headache for administrators to roll back. Especially if the update addresses a CVE.
  • Some of the lower end units do not perform to the spec on paper - 220/800.
I cannot see a scenario where a Palo Alto firewall would not be well suited. It's security end to end in a box. The only challenge is cost. And if you size it appropriately for a medium business in a single location a PA 850 is an adequate device witn 10G connectivity. For 25K roughly you get peace of mind. That's a small price for a business.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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As with any organization, ours org needed to replace existing infrastructure. At the time we were strictly a Cisco shop top down, but we were open for other bids as well. After a demo, we purchased Palo Alto 5220 based firewalls, with the intent to use it as the central point of authority for all network traffic for our campus. The Palo Alto (PA) firewall is used as the gateway device for all traffic within our organization.
  • The PA handles VPN connectivity without missing a beat. We have multiple VPN tunnels in use for redundancy to cloud-based services.
  • The PA has great functionality in supporting failover internet connections, again with the ability to have multiple paths out to our cloud-based services.
  • The PA is updated on the regular with various security updates, we are not concerned with the firewall's ability to see what packets are really flowing across the network. Being able to see beyond just IP and port requests lets you know things are locked down better than traditional firewalls.
  • It is a great overall kit, with URL filtering and other services that fill in the gaps between other solutions without breaking the bank.
  • Documentation that is available for solutions from Palo Alto is great. If you find yourself in a situation where something has not been previously documented or implemented, you will have to find out solutions yourself.
  • The ability to use the API for push/pull information with the firewall was a major selling point. However, some items a person would expect to be readily available through the API do not exist, so either you have to go without or do extensive amount of work to put together, sort, and clean the data from multiple sources (I am looking at you dhcp logs).
The Palo Alto device is well suited for a direct replacement for any traditional or other firewall. There is little room for error on this device, it will do exactly what you have it configured for. Between security zones, security policies, nat policies, policy based forwarding, and everything in between, you have to keep your head on straight when making big or small changes.

The Palo Alto does have one overall issue our users report more than anything. The Palo Alto is a strict NAT device, so unless you have the ability to 1 to 1 map IP addresses for your users who need something beside strict NAT limitations, the Palo Alto will cause you grief.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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We utilize 5260's at both our Datacenters running in HA Pair mode for redundancy and 3220's running in HA Pair mode at each remote office. All production network traffic is routed via our datacenter firewalls due to our VDI infrastructure, and web traffic uses the local office Palo Alto Networks Next- Generations Firewalls - PA Series for egress. All policies are managed via device groups on Panorama.
  • Palo Alto Networks Next-Generation Firewalls - PA Series are excellent at utilizing URL filtering to provide us very granular access to individuals or Active directory groups as needed.
  • The Palo Alto Networks Next-Generation Firewalls - PA Series adds multiple defense layers to include, Anti Spyware, Anti-Malware, File blocking, URL filtering, and we also incorporate the.
  • Wildfile malware protection subscription.
  • SSL Inspection was very manageable by creating decryption policies by URL category.
  • The Global Protect VPN setup could be a little more intuitive.
  • Creating IPSec VPN tunnels can be a little challenging. Would be nice if they grouped and forced entries in all the necessary places as a guide.
Palo Alto Networks Next-Generation Firewalls - PA Series makes the perfect sized Firewall for every Organization, including the use of Virtual firewalls for tiny remote offices. They are relatively easy to configure out of the box and provide very granular configuration settings for all scenarios. They can perform DHCP as well as multi-factor authentication. Having previously used Cisco ASA and Checkpoint, Palo Alto Networks Next-Generation Firewalls - PA Series are much easier to configure and maintain.
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Anonymous | TrustRadius Reviewer
October 14, 2019

Palo Alto NGFW

Score 10 out of 10
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We use Palo Alto NGFW as our main on-site firewall. There are several units (5000-series) for failover purposes. Firewalls are needed for CIPA compliance and for general Internet Security. We also use the GlobalProtect SSL VPN to provide access to LAN for remote users. We use web-filtering, application filtering (App-ID), etc.
  • Web filtering by category is done better than competing solutions (FortiGate, for example). There is a significantly smaller number of false negatives, at least in my experience, on Palo Alto firewalls than on competing solutions.
  • Logging. Firewall logs on the Palo Alto are very comprehensive. Firewall stores a lot of information about client connections and log filtering options are incredible.
  • Reliable. Palo Alto firewalls we are using were trouble-free so far both software and hardware-wise.
  • Very good VPN solution. GlobalProtect VPN works very well - stable and high performance. As it is hard to troubleshoot issues with remote clients, good performance by SSL VPN client is an important point.
  • Expensive. Palo Alto offerings are usually more expensive than products of competing companies (Cisco ASA, FortiGate, SonicWall, etc.).
  • Can be complicated to use. Both the Web interface and the CLI of the Palo Alto firewall are quite sophisticated. It is much harder to perform the configuration of the Palo Alto firewall than a Fortinet one.
  • Subscriptions. To properly use the firewall, subscription packages are needed, and licensing can be confusing and/or expensive.
Palo Alto is generally a very good device. For organizations looking for more basic UTM device, capabilities of the Palo Alto can be an overkill. There is also a learning curve with the PanOS. FortiGate is a good alternative for organizations with simpler requirements, in my opinion (deployed both Palo Altos and FortiGates). For an organization with significant demands for filtering of network connectivity (k-12 education, finance, etc.) Palo Alto should the first choice due to robust logging, great capabilities to block traffic by application or category, etc.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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The Palo Alto Networks Next-Generation Firewalls - PA Series firewalls are being used to protect the internal assets to our organization as well as being sold to other customers to help provide them threat protection. The customer use case varies greatly and this product allows all of our customers to be provided a level of protection to fit their needs. The GUI driven interface has allow our support staff to develop their skill set rapidly with this product.
  • Security performance
  • Implementation
  • Managment
  • Cloud features
  • Value
  • Support
Palo Alto's advanced features, like application visibility, make it a very attractive product.The the sluggishness of Palo Alto's Panorama interface when managing a large number of appliances is sometimes a pain point. There is continual development into the product which makes it very easy to use and the constant improvements have made our clients very happy. The security patching is easy and the HA works without issue. If you really want to be in the CLI to manage your firewall then this may not be the product for you. It is very GUI driven to do almost all of the functions to setup
and troubleshoot the devices as a whole.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Our NextGen Firewalls are being used to protect north and south traffics and also monitor the east and west traffics as well.
  • Easy policies deployment
  • Great at zero day protection
  • Very intuitive admin console
  • Great for HA environments and real-time protections
  • Price
  • License
If you are looking for the best NextGen firewall, PA Series firewall is a great products.
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Irteza Rana | TrustRadius Reviewer
Score 10 out of 10
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Palo Alto NGFW is top of the line next gen firewalls with application layer visibility. We use Palo Alto firewalls heavily in our network for fulfilling our security needs. It addresses all the firewall functionalities, routing, and protection of not only our physical infrastructure but also our public cloud.
  • It provides application layer visibility and deep packet inspection capabilities.
  • Only VM based firewalls to provide security on the public cloud.
  • It supports advanced features like threat protections, URL filtering, and wildfire.
  • Supports advanced routing OSPF/BGP/RIP.
  • Palo Alto is still new on VM and protection of the public cloud. Features like high availability and encryption/decryption can also be introduced just like in the physical firewall.
  • Throughput capacities over IPSEC VPN can be improved on lower model firewalls including PA-220 , PA-3000 series.
  • Interaction with multi-factor applications like duo can enhance access security.
Palo Alto is fully capable of securing the public cloud. Palo Alto VM series can fully integrate with any public cloud including AWS/Google Cloud and Azure. It can also be integrated with existing physical firewalls to support the hybrid cloud model. Advance features like traps, URL filtering, and AI features adds intelligence to the firewall. Palo Alto is suitable for companies who have a presence in both the public and private cloud.
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Cory Brester | TrustRadius Reviewer
Score 10 out of 10
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The PA is used for the entire company. It has been used as a stand-alone for the one building as well as site to site VPN with a second building and mandatory VPN access for remote employees.
  • The URL filtering is awesome.
  • Wildfire is an amazing feature.
  • Traffic reporting is very useful.
  • Expandability is easy, you can easily add additional services.
  • Configure ability is not as simple for someone who isn’t an expert.
  • Support goes overseas and while they have been very helpful, there are often issues communicating.
Any small to large business that wants high availability. The redundancy of the PAs is well worth the extra cost.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Our network uses the Palo Alto PA-Series firewall as an internet edge facing security gateway, focusing on traditional firewalling, SSL decryption, URL-filtering, and threat mitigation. There are two departments that use the firewall, which are the Security team and the Network Engineering team. Our main goal is to ensure that access to internal networks is secured and access to external networks is limited to appropriate sites.
  • Simple Policy Management
  • Easy-to-read Documentation
  • On-Board Troubleshooting Tools
  • URL-Filtering rules are complex
  • Some Cryptic Error Messages
  • Undocumented software bugs
The Palo Alto PA-Series firewall is well suited to a standards based network environment. Any network that utilizes standards-based protocols in lieu of proprietary (e.g. Cisco EIGRP) would do well to utilize a Palo Alto firewall, especially if that network were concerned about central management of security. A scenario that would be less appropriate for a Palo Alto firewall is one that isn't well versed in different security technologies.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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We started implementing Palo Alto a year or two ago to increase our security posture and increase segmentation between our infrastructure services, shared services, and client networks. By utilizing the Palo Next-Generation Firewalls and WildFire we're able to much more quickly identify and isolate new security threats. They played an integral part in keeping WannaCry from becoming a major problem for us.
  • Ease of use.
  • Fast response to new security threats (WildFire).
  • Application aware firewall (App-ID).
  • Logging is fantastic and easy to see what's being blocked/allowed basically in real time.
  • Durability/reliability is surprisingly good, only issue we've had is a couple issues with faulty power supplies, but all our units have redundant power supplies so it was a non-issue.
  • Support is surprisingly good.
  • Cost, these firewalls are awesome, but not cheap.
If you have the money there really isn't anything better on the market. The Palo Alto [solutions] have a web UI that is easy enough to use that most people are comfortable using them within a day or two. Whereas our Cisco ASAs, ACI, Routers and firewall service modules can take a while for people to get the hang of and feel comfortable using them. About the only place that I can think of where I wouldn't use Palo Alto would be small branch office where budgets are generally much tighter.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
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We are using Palo Alto firewalls in our remote branches. We have five offices and each one is connected via VPN tunnel through the internet with a firewall. We are using this for the whole organization and we created a required policy to filter the traffic. It has the best feature like APP ID, content ID and wildfire to keep it updated.
  • Deployment is easy and its function is understandable.
  • Due to its advanced SP3 architecture it runs data plain and management plain separately.
  • Technical support is good and fast
  • The product is already perfect
Palo alto is suitable for all scenarios. It is best to use in big organization and to integrate firewall with other security products.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Palo Alto (PAN) is used by a division of ours who did not have a full-time network person. We found the product easy and intuitive to work with, which is why our team truly enjoys using the PAN products. The wildfire product addressed and dealt with threats in real time, without a major performance hit like Cisco Sourcefire embedded modules within the 55xx-x series.
  • Easy to learn and use the web-based console. Learn the platform and be able to manage any Palo Alto device.
  • No separate management for control/data plane like the checkpoint.
  • VPN is VERY easy to set up, even double/twice NAT VPN, and can use VTI for route-based VPN setups.
  • Units are far more expensive than competitors. It's worth it, but the price point can scare potential clients off.
Palo Alto firewalls are really great in the following scenarios: firewall functionality at the core and edge, plus, threat, Malware/Virus/DDOS management is embedded into the system. The speed is amazing, even with deep packet inspection. The devices are not rugged and are not well suited for industrial environments. The cost of products is higher than other vendors, but you are also getting a lot more than just a stateful firewall/packet filter.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Palo Alto Networks firewalls are replacing legacy port and protocol based firewalls to assist in implementing a security stack that includes layer7 application identification controls, user-based access, threat prevention, as well as zone based segmentation of networks and systems. We are also leveraging Palo Alto Globalprotect for remote-access VPN and testing the new web-based VPN features.
  • Palo Alto Networks is a leader in zone-based firewall deployments.
  • Palo Alto Networks domain integration makes them a leader in restricting access based on source user/AD group.
  • Palo Alto is continuously developing their Application catalog to help restrict traffic on layer 7 apps not just ports/services.
  • Palo Alto threat signatures and application signatures are not available to most customers, the black box method makes it hard to determine the root cause of issues in some cases.
  • Some updates - especially for new OS releases are buggy and needs to be fully tested before deployment.
Palo Alto firewalls are great for 99% of any deployment. Their cost is sometimes prohibitive making other technologies better suited for those concerned about cost - but the cost is worth the technology and this should not be a driver to chose Palo Alto Networks. Their web VPN cannot replace other implementations (Cisco, F5, etc.) but is getting better with each release.
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Michael Haberkern | TrustRadius Reviewer
Score 9 out of 10
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We have PA firewalls throughout the City, sizing and capabilities based on the needs of the department.
  • Having two engines:
  • Routing Engine—The Routing Engine provides three main functions:
  • Creates the packet forwarding switch fabric for the Services Router, providing route lookup, filtering, and switching on incoming data packets, then directing outbound packets to the appropriate interface for transmission to the network.
  • Maintains the routing tables used by the router and controls the routing protocols that run on the router.
  • Provides control and monitoring functions for the router, including controlling power and monitoring system status.
  • Packet Forwarding Engine—Processes packets; applies filters, routing policies, and other features; and forwards packets to the next hop along the route to their final destination.
  • The search functions of the appliances and the OS is pretty good. Better than most firewalls.
  • Engaging support was quicker, which can really make or break your day\week when it comes to an outage.
  • Building an OSPF tunnel with another vendor is proving difficult. Support cant seem to fix it even in their sandbox environment.
  • The Firewall is extremely granular, sometimes searching can prove tedious and frustrating if you're new to the OS.
Palo Alto ranks as one of the best nex-gen firewalls. Their OS, real-time analytics and their wildfire product is pretty top-notch. They are even branching out in the AV side, just don't have the GUIs integrated well, so it more sites to go to. Instead, one global GUI would be nice.
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Alex Leung | TrustRadius Reviewer
Score 9 out of 10
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We use Palo Alto Networks Next-Generation Firewalls as our primary firewall and our VPN solution for the company. It is very easy to set up and the firewall itself proves to be very effective in managing traffic. They are an industry leader for Enterprise NGFW appliances with numerous security features to protect companies and their networks.
  • Very good security features including hardware-level antivirus and intrusion prevention.
  • Customizable firewall rules and NAT policies that will match any network's needs.
  • Great management interface.
  • Different size of appliances for different purposes/environments.
  • We have seen that occasionally the reporting feature can be buggy and that certain options might be missing from the menu in the report section. This seems to be a known bug and we have been working with PAN support to apply a hotfix patch to address the issue.
Great product and great company to do business with. We are a long time customer and are currently using many of their security products. We find that they focus heavily on ease of use and making deployment as simple as possible which is always a plus for my organization.
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Eric V. Zarghami | TrustRadius Reviewer
October 12, 2018

PANTASTIC

Score 10 out of 10
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It's used across the organization, for threat prevention and continuity of operation .
  • Visibility into traffic
  • Risk reduction
  • High performance without cutting corners on security
  • The endpoint protection price is not competitive
  • The Ldap integration and user mapping could be more intuitive
  • The client-less VPN can use native RDP client
It's definitely an upgrade. It offers visibility into network. PAN HA configuration pays the dividends. Expands with the network. The firewall can handle high throughput networks while applying security. The 5000 series is a bit an overkill for small businesses. There is going to be a bit of learning curve for Cisco power users who are used to CLI as it heavily relies on GUI .
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Christopher St.Amand | TrustRadius Reviewer
Score 9 out of 10
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We utilize Palo Alto Next Generation Firewalls to protect our perimeter network and provide VPN connectivity for site-to-site and endpoint access. The firewall helps to mitigate potential misuse of the internet as well as stopping attacks from shady websites.
  • AppID is able to see what the actual internet traffic is. For instance instead of port 443 just being "Internet traffic" we can define access to Facebook-base or all the other facets of facebook.
  • UserID allows us to define policies based on group or user access and integrates with our Active Directory. This helps to configure a least access privilege and if we find misuse of the network we can tighten specific users to a stricter policy.
  • GlobalProtect VPN connection helps our employee's connect from home remotely. This provides a very secure connection with minimal configuration.
  • Wildfire provides very up-to-date information regarding global attack mitigations and stopping techniques.
  • Our specific model is a bit slow and outdated and takes up to 10 minutes to commit a configuration change.
  • Nested security rules would be helpful instead of a linear approach. But rule creation in general is very simple.
  • Documentation gives a very straight forward answer to some items but is very vague in others.
  • Support could be a little better. An issue we had a tech was insistent it was the "other guy" and it ended up being the very latest PAN OS upgrade.
These are easy to configure devices where a super technical security engineer is not necessarily needed to manage the device. From a small corporate office with the PA-220 to a very large office PA-5x series, management is very similar across the whole line of products. Security rules, objects and other building blocks are easy to find. The interface is easily navigable. There are some quirks in regards to the interface but nothing horrible, especially since v7 update. Utilizing UserID is beneficial in a corporate environment that uses LDAP/Active Directory to in order to create policies according to users/groups. AppID helps to reduce attack surfaces. Wildfire and the other antivirus/malware features are automatically updated to provide a very up to date protection package.
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John Orleans, CISSP | TrustRadius Reviewer
Score 9 out of 10
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We used our Palo Alto firewalls to analyze and filter all traffic coming into and leaving our network, including the DMZ.
  • Web Filtering - Analysis is fast and comprehensive, with all the options one should expect from a professional Web filter. Admins can set options to audit, warn, click-through, password-protect, or block sites based on numerous criteria. Changing site categories is easy and Palo Alto do a good job of being pretty up-to-date on their site catalog.
  • Packet Identification - This is an area where Palo Alto excels. Want to allow your users to use Facebook, but block IM and/or file transfers? Easy. Have an inbound file that says it's a jpeg but is really an Excel spreadsheet? Busted.
  • WildFire - I hated it at first, but it's come a long way. Unknown files can be sent to WildFire for them to sandbox and analyze. The result is fairly fast return times and a process that contributes to the improvement of your firewall's function.
  • Updates - They happen often and are quick to install, but new definitions with a threat level of critical should be blocked by default, not set to audit-only.
  • SSL Proxy - This works great if you have very little traffic on your PA. If you turn this on, expect to cut the firewall's performance in half. Even then, no SSL Proxy is perfect, so some sites just won't work.
If you don't have the money to have a good VAR set it up or don't have the desire/expertise in-house to properly configure Palo Alto, then take a pass and use something like a Cisco ASA or Sophos XG. Also, expect to spend a lot of time fine-tuning it. Also, since there are so many ways of doing the same thing, it's important for your team to be disciplined about how and where they use rules. However, Palo Alto firewalls are well worth the effort. After they're properly set up, you'll have a very good, comprehensive view of your traffic with excellent reporting and alerting ability.
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Jennifer Greulich, GSED, GSEC | TrustRadius Reviewer
March 17, 2017

Palo Alto Review

Score 10 out of 10
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Palo Alto is used as our primary firewalls. It addresses the problem of outside intrusions and are configured with both basic and advanced firewall features. We are able to protect against application-level threats and it is also used to manage our VPN and MPLS networks. Many features such as dynamic block lists, DLP, web content filtering, advanced threat protection, wildfire, and DDoS protection are available and are in use with our company.
  • Protects against common threats such as unauthorized vulnerability scans
  • Protects against malware applications and ransomware such as Cryptowall
  • Allows very secure VPN connections for external users
  • The web content filtering is good, but could be improved
  • Wildfire can take a long time to analyze files
  • Alerts and logs could contain a little more information or intelligence to help narrow down a threat.
Palo Alto is great for mid to large size businesses with 200 users or more. They provide amazing protection that is extremely customizable. Almost nothing gets a chance to get into the network for our endpoint protection to pick up. For smaller businesses, Palo Alto would be overkill. It can be complicated to configure and manage and might be too robust for small, simple networks.
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Gary Halbedel | TrustRadius Reviewer
Score 10 out of 10
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We are using the Palo Alto Networks PA-3020 to control internet access for the entire organization. The business problems being addressed are:
1. availability of services and information, e.g. protecting against malicious activity that would attempt to destroy or otherwise prevent access to services and information.
2. confidentiality of data and resources
3. integrity of data and resources
  • It manages software updates particularly well as well as the ability to downgrade software versions. This is a strength because of the need to stay current with patches to fix discovered vulnerabilities and also assurance that if an update causes a serious problem, it is relatively easy to roll it back.
  • Reliability is good. We have not had any unscheduled downtime from the device since we've put it into production.
  • It does a good job identifying threats and potential threats based on vulnerabilities and blocking suspect connections automatically.
  • I would like to see some guidance on suggested action to take on an identified threat or potential threat beyond just blocking the access.
  • In the Monitor tab/threat, I would like to be able to copy an item in the listing (ip address, url, etc.) directly rather than having to click on the item which automatically puts it into the filter where I can then mark and copy the item. Also, if I want to copy the URL and I click on it, it puts it into the filter as an IP address which I may not necessarily want to copy.
The PA-3000 Series is well suited as a single point of control for internet access. The PA-3000 series also provides support for internal network segmentation. I can't speak from experience for other scenarios but I have a colleague at another organization who uses multiple Palo Alto firewalls in their deployment and is very happy with them.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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We use the PA-3000 firewalls to secure our perimeter at our data centers. Our entire organization uses these devices to secure all Internet traffic. We use these firewalls for multiple purposes, including anti-virus, threat detection, DMZ, routing, URL filtering, and malware protection, in both layer 3 active/standby mode as well as vwire mode.
  • Performs a lot of security functionality all in one device - this is important because especially in today's world, there are a lot of point products out there and it can be difficult for a small or medium-sized business to manage all of them. Having one product saves time, money, and complexity.
  • High availability performance is very good, failover is seamless, which is important for business continuity.
  • GUI is excellent, which makes it very easy for administrators to manage the firewall and see exactly what is happening.
  • The CLI is a bit confusing, and it's difficult to find what you're looking for. Takes a lot of practice. Definitely not as good as the Cisco CLI.
  • Updating the firmware is often a very dangerous process, especially when jumping minor or major releases. More QA should be done to validate and ensure no issues during upgrades. I'll admit it's gotten better over time, but there is still room for improvement.
Great for a small to medium sized business, with connectivity requirements at around 1GBPS. Once you go over that, especially when A VPN is involved, resources can become taxed and you might be better off looking at a higher end model. Though note these devices are not cheap, and can be especially expensive with all of the licenses added on.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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PA's NGFW is being used to secure our internal network, servers and a wide variety of devices from external and in conjunction with the implemented software, internal threats. It is being used across the entire organization including the provision of protective services to several remote areas via VPN & VSAT. It has been implemented to help the company recover from a dearth of support previously provided (or not) by an outside vendor.
  • It seamlessly performs simultaneous scanning at all levels of the packet, looking for irregularities and/or evidence potential threat activity. This is a most helpful tool, in that it looks to prevent known and/or suspicious packets from entering uninspected into the environment.
  • Additionally, it provides blocking services for known hostile URLs, which helps cut down dramatically on the potential for phishing and other types of intrusions.
  • Finally, PA's NGFW and associated software takes identified suspicious items and "sandboxes" them - sends them for examination /evaluation. The feedback & other support we get from PAN and its local partner is just far above expectation.
  • The only thing I can suggest is a little more information on available dashboards and how to use them. It could be that I haven't looked in the right place, but at my level, I don't often have the time go surfing through sites to find things. Perhaps a CIO/CSO dashboard with immediate access to other dashboards and high level information.
I don't have enough experience yet to comment on its applicability in other environments, but I can confidently say that it appears to be a real godsend for any company truly concerned about the integrity of their perimeter and their internal assets! In the strongest way, I wholeheartedly recommend you research Palo Alto Networks - go to their site, ask your colleagues, take a test drive! You won't be disappointed.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We needed a solution that would detect threats before they were detected by endpoint software and eliminate the threats of exploits and viruses to our end users, including ransomware attacks.
  • Monitoring and detecting unwanted application access by our users, such as streaming and torrent download sites.
  • Preventing exploits and malware from hitting our network and infecting all end-user PCs and servers.
  • Excellent secure VPN access for our outside staff and partners. The VPN software client is available for PC & Mac as well as mobile client options on Android and Apple stores.
  • The products are a bit pricey, but feature filled. Their annual services can really add up quickly.
  • The models of devices are somewhat confusing. For instance, we wanted a firewall that had the ability to use Active & Passive fault tolerance, and only the very advanced models (more expensive) do this. It might bring smaller customers in by adding more advanced features to lower-priced models.
The firewalls we purchased are excellent. They are very fast as well. This is really important as we want to collect as much data as possible without the end user being impacted by the performance. We are using a 100Mbps fiber connection to the Internet, so we want to get all the speed we can push through these devices. Having the fault tolerance option in the lower-end models would be a nice feature to add.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
PA-500 is being used across our entire organization. We currently use it to filter web traffic with geoblocking, implement our VPN, and for general logging of network activity.
  • The VPN (GlobalProtect) is easy to use.
  • Logging is done well and in an easy to use situation.
  • The GeoBlocking is exceptional.
  • The web interface to look at real time events is very slow and clunky.
  • The searching feature is hard to figure out what parameters you use.
  • The GlobalProtect VPN client has a few strange features that have increased support hours. It's easy to work around but caused a few unnecessary tickets.
Palo Alto is an excellent product when you are running small to medium networks and are not trying to do real-time analysis of the traffic. I think a large network or an especially active network (for instance hosting web servers) would require something more robust. If you need something to protect your network, it's a great place to start.
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Feature Scorecard Summary

Identification Technologies (9)
8.2
Visualization Tools (9)
7.8
Content Inspection (9)
8.4
Policy-based Controls (9)
8.8
Active Directory and LDAP (8)
8.5
Firewall Management Console (9)
8.0
Reporting and Logging (9)
8.3
VPN (9)
8.0
High Availability (8)
9.0
Stateful Inspection (8)
9.0
Proxy Server (5)
7.6

About Next-Generation Firewalls - PA Series

Palo Alto Network’s Next-Generation Firewalls is a firewall option integrated with other Palo Alto security products. NGFWs classify and monitor all traffic, including encrypted and internal traffic, based on application, function, user, and content. Palo Alto emphasizes the Zero Trust policy, through which users can create security policies to enable only authorized users to run sanctioned applications, reducing the surface area of cyber attacks across the organization.


Palo Alto’s NGFW provides in-firewall encryption and decryption, as well as data and application segmentation. It integrates with PA’s WildFire malware prevention service and supports easy adoption with an open-source tool for firewall migration. It encompasses on-premises and cloud environments for full-system security.

Categories:  Firewall

Next-Generation Firewalls - PA Series Competitors

Cisco, Checkpoint, Barracuda

Next-Generation Firewalls - PA Series Technical Details

Operating Systems: Unspecified
Mobile Application:No