PanTerra Streams

PanTerra Streams

PanTerra Streams

Overview

What is PanTerra Streams?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which...
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Recent Reviews

Excellent Company and Product

10 out of 10
April 30, 2021
We use PanTerra Networks Unified Communications as a Service across all of the employees to communicate with each other and clients [a …
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How PanTerra Streams Differs From Its Competitors

Unified Communications

Alphral is rated top in our operating region because we were able to keep up with the fast-changing nature of work. Our team enjoys flexible work-life experience and higher productivity because we adopted Pantera Streams
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Unified Communications

Yes, for sure. The influence of the software reflected in the numbers that we had reached our pick in the sales after implementing the software. The primary benefits of the software were the features that shaped the way to success in sales.
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Unified Communications

The team's performance has really changed. This is because we can access all the features, we require to enhance teamwork. There has been increased teamwork as a result of collaboration tools available. This has in turn increased the team's productivity rates. This has seen coordination …
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Unified Communications

My sales staff is informed and has a rapid reaction. We experienced executive personnel, services and functions are what we want. PanTerra provides functionality and reports for us better than other suppliers. Saves time, my team is more efficient and it lets me have more time to deal with the …
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Unified Communications

PanTerra Streams has been able to provide more on the analytics front, unified communication and where we can relay a lot of the architecture for the removal of legacy system work. Also, it is a game-changer in what we can do working forward on for any data analysis and consolidating that …
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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Business Basic

$17.95

Cloud
per month per seat

Business Plus

$24.95

Cloud
per month per seat

Professional

$29.95

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optionalOptional
For the latest information on pricing, visithttps://panterrastreams.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $12.95 per month per seat
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Product Demos

Getting Started: PanTerra Streams Business Phone Systems
02:28
[Webinar] Rethinking Organizational Comms Post-2020
25:01
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Product Details

What is PanTerra Streams?

Streams by PanTerra Networks offers the unified communications features with live support


It’s purpose-built and supported in-house, with no customer support phone scripts, call run-arounds, or support ticket juggling. Users get 30-second live support from stateside technicians. Additionally:

  • PanTerra Data centers are redundant at every level to ensure 99.999% uptime.

  • Technical safeguards including Multi-factor Authentication to access controls, supporting compliance under the most rigorous mandates.


The PanTerra solution is fully supported through instant messages, by phone (simply dial 611 from any phone), desk share, or by email. Additionally, the vendor offers unlimited training for key team members for users who prefer to develop internal training and support resources.


Equipped for privacy, built for sensitive data

PanTerra's unified communications cloud boasts compliance with rigorous requirements for data protection. The Streams unified communication solution was built for Health Insurance Portability and Accountability Act (HIPAA) as well as the Health Information Technology for Economic and Clinical Health Act (HITECH), delivering the most secure unified cloud service in the industry.


Streams plays nice with existing technology

Write custom scripts with AppDesigner for customization, with popular open-API CRMs, SSOs, email clients, etc.


Four pricing tiers to fit any enterprise need

With pricing bundles as low as $13.95 per seat (with a limited time 30% off discount on request) the user can access the features needed.


Managed cloud hosting

PanTerra's communications and collaboration platform is built and managed 100% in-house.

PanTerra Streams Features

  • Supported: cloud PBX
  • Supported: integrated softphone
  • Supported: mobile app
  • Supported: call center
  • Supported: team messaging
  • Supported: video/screenshare conferencing
  • Supported: cloud storage & file sync/share
  • Supported: business analytics

PanTerra Streams Screenshots

Screenshot of Advanced Collaboration Features - Streams is an all-in-one, feature-rich, end-to-end cloud communications, collaborations, and file sharing suite that increases performance throughout your organization.Screenshot of AppDesigner - Not only can we set up the platform for your business before deployment, but you'll have turn-key tools to do more with its open API.Screenshot of Analytics & Reporting -  Access to your analytic performance data is customizable and available for the life of your account.Screenshot of Device Safeguards - PanTerra IP Phones utilize TLS, HTTPS certificate management, call server redundancy, and SRTP for voice. Additionally, PanTerra's built-in mobile security features allow easy lockout of stolen devices and admin tools support immediate reassignment of user content.

PanTerra Streams Videos

Understand the ins and outs of our business phone system. Start-up is easy. You'll get 5-star support, HIPAA and HITECH compliant tools, security at every level, tons of cloud-based features, mobile accessibility, and more. Maybe it's time to go cloud-based. Maybe it's time to consider PanTerra.
You'd be surprised to know most business communication systems rely on technology that is nearly 30 years old now. Does yours? We saw the detrimental effects of this in 2020 because when businesses couldn't scale to operate remotely or collaborate online they struggled and ma...
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PanTerra Streams Downloadables

PanTerra Streams Integrations

PanTerra Streams Competitors

PanTerra Streams Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%

PanTerra Streams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed hardware or software.

PanTerra Streams starts at $12.95.

8x8 X Series, RingCentral MVP, and Vonage Business Communications are common alternatives for PanTerra Streams.

Reviewers rate Support Rating highest, with a score of 8.1.

The most common users of PanTerra Streams are from Mid-sized Companies (51-1,000 employees) and the Architecture & Planning industry.
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Comparisons

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Reviews and Ratings

 (11)

Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
February 28, 2022

PanTerra review

Score 10 out of 10
Vetted Review
Verified User
Smartbox is a neat secure file storage and sharing tool that is included on the Streams platform. You can securely store files and documents as well as voicemails, call recordings, faxes, and text messages, and it is secure. in the Streams platform, you can access storage from any device, such as desktop, laptop, notebooks, and mobile. Another powerful feature that Panterra has is a team messaging tool that allows you to set up secure virtual team rooms with people within or outside our company. You can share text, pictures, videos, audio, files, and folders. You can start an audio or video conference within the team.
  • Pan Terra has great customer service and handles every call with urgency.
  • I have not seen anything that they have not covered Panterra is always working to improve the platform and features of Stream
different plans, Each plan builds on the previous one and allows you to find the cheaper cost for the use!
Panterra has been a great addition we have improved a lot with their services!
January 04, 2022

Panterra The Future

Score 8 out of 10
Vetted Review
Verified User
Over time we thought of ways to work on projects together irrespective of different locations and with the lockdown in 2020 it became somewhat inevitable. Pantera streams help us solve that as we can collaborate and work on projects in real-time irrespective of our location. Sharing files and monitoring each other progress.
  • Great interface
  • Secured cloud computing
  • Easy collaboration
  • Unstable page
  • Disturbing Frequent page maintenance
  • Call options
Remote jobs and interaction is the future of work and Pantera streams came fully suited for that future. It may not be appropriate if you can't communicate your thoughts properly but as long as they can be communicated Pantera streams Are very appropriate for almost every field. Yes. Every field.
Overall I'd rate Pantera streams 9 out of 10 because I still use it and it continues to be of great importance to me and my company. The job gets done. The company stays In profit all thanks to Pantera Streams
January 03, 2022

Contributor the sales

Rashad Guliyev | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
As a team, we collaborate with ourselves through PanTerra Streams that we are synced and empowered in the communication with our customers. Also, we manage our call from this system that the contact with the customer is handled by this channel. This process also includes the file-sharing that the product appears to be providing this service.
  • Cloud storage
  • user-friendliness
  • Reporting
  • Customer service
  • lack of international dialing package
  • The bills are not well explained
When we plan to contact our customers as they are included in the VIP Package the approach to the should be planned. The software provides all necessary conditions to effectively manage the calls, to handle the business atmosphere professionally. The data sharing among us helps us to respond in an agile way to the customer requests
Because it almost satisfies my requirements that are essential for our business. Besides, considering the pros of the product that greatly enhances our sales strategy and process, due to a few cons I did not give 10
Score 1 out of 10
Vetted Review
Verified User
We use it as a voip and inter office messaging system.
  • Not much
  • Sometimes calls work
  • Giving headaches?
  • App stability
  • Notification control
Honestly, it isn’t ready for anything outside of beta testing. Every other call will crash the app. It does not alert you of incoming calls till the voice mail has picked up, and you can’t load a photo from your phone's gallery to share on a chat via the app.
I’m giving this app a “2” because it did successfully install on my phone.
December 07, 2021

PanTerra Streams Review

Score 9 out of 10
Vetted Review
Verified User
We use the cloud features offered by Panterra Streams for real-time communications and enabling collaboration between educators and students. We also use their services for data protection. Since we need high levels of abstraction between the students and the professor plus unauthorized persons, these services suit us well.
  • Collaboration
  • File synchronization
  • Video Conferencing
  • File synchronization
  • Video conferencing
  • Virtual calls
PanTerra Streams is well suited for file sharing amongst different groups in the organization. This enables both parties to work at a higher speed towards achieving set goals. Also, the messaging feature enables the team to communicate frequently in case they need any clarification. It is also well suited for voicemail messages.
Customer satisfaction should be any company's core target. Panterra Streams have their main target being customer satisfaction. Anytime you hire their services, you are able to get a touch and feel of greatness. They simply offer solutions to twenty-first-century business organizations at optimal cost. Their support is fundamental to any company's progress.
Score 10 out of 10
Vetted Review
Verified User
We have been using PanTerra since we opened our new office and have had no problems. PanTerra held our hands and made every switch with ease. If we have any questions, PanTerra will deal with them immediately. We are no strangers to the VOIP world, but I would say PanTerra service was the first service that really made these features worth it to us. We use virtual fax more than most businesses and think PanTerra's products are much simpler for every employee.
  • Setup is not rushed, and when the system is built, there is no charge.
  • Software is stable, we only went to customer service 3 times last year to deal with minor problems.
  • Call quality is good and the control panel is simple.
  • Onboarding process was rough in the beginning.
  • Installation and setup was not that easy.
  • I'm not happy about the shipping charges. It didn't show up in my offer, and my salesman didn't tell me.
When traditional companies can't monitor employees during the day, PanTerra Streams is perfect for this situation because it allows them to visually view incoming calls.
My IT people keep saying PanTerra has great support and I love my salespeople. It just shows that PanTerra is willing to go the extra mile. They patiently did all this and made it a pleasant experience, and the software was very reliable. Unlike many UCaaS providers, they do not resell other companies' software. This is no longer about repackaging Broadsoft. Their call center options have unlimited customization and Settings.
Jimmy Hampton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use PanTerra Streams for weekly status calls and meetings, we use it to work with our clients and internally. It is always up and running on my machine and allows us to meet face to face with our clients.
  • Meetings
  • Messaging
  • File Sharing
  • Provide more options on notification sounds
  • Offer a dark mode
PanTerranStreams are great for calls, messaging, file sharing, and running meetings. Not so good at washing cars or making cakes. It is a great platform.
They are fantastic. I have only had a couple of time I had questions and they were super helpful.
Score 9 out of 10
Vetted Review
Verified User
PanTerra Streams is used for being able to share collaborative documents as links, documents, files, and any multimedia to other colleagues at work. It also is to help out with audio and video related calls, and improve on the efficiency around communication. Also, syncing files and working in an admin capability on for document sync.
  • File sync.
  • Consolidation of formats (files).
  • Collaboration.
  • Expanding to more verticals.
  • API development option within dashboarding.
  • Automation of reports.
I would say for analytics around call volume data and different traffic analysis layers, there is a lot of business intelligence reports and analytics provided which this is done well. Also, collaboration on re-sharing and document collaboration is done effective. Less beneficial is if there needs to be on API development and automation.
A lot of the features are there and identified, now it is something where all can get value when they work with it and customize it a bit more for their specific needs. Also, team messaging and unified communication are major players and benefits we have realized as well and good level of support.
Score 10 out of 10
Vetted Review
Verified User
We use PanTerra Networks Unified Communications as a Service across all of the employees to communicate with each other and clients [a lot] easier
  • PanTerra Networks Unified Communications as a Service allow us to be away from [desktops] and answer calls anywhere we are.
  • We can text with clients, fax clients[,] and make calls over the app.
  • Even if on our cell phones taking call name and number of [the] company comes up instead of personal information.
  • None at this time
If you work remotely or need to step out of the office you don't have to worry about missing important calls and can communicate with coworkers easily without waiting for emails.
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