Driving Excellence with PanTerra Networks
We have positioned PanTerra Networks and the number of SMB customers. For those that adopted the solution, they have been very pleased …
Starting at $12.95 per month per seat
View PricingOverview
What is PanTerra Networks?
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which…
Recent Reviews
How PanTerra Networks Differs From Its Competitors
Awards
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Pricing
Business Basic
$17.95
Cloud
per month per seat
Business Plus
$24.95
Cloud
per month per seat
Professional
$29.95
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optionalOptional
For the latest information on pricing, visithttps://panterrastreams.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $12.95 per month per seat
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is PanTerra Networks?
Streams by PanTerra Networks offers unified communications features with live support
Supported in-house with no customer support phone scripts, call run-arounds, or support ticket juggling, users get 30-second live support from stateside technicians. Additionally:
PanTerra Data centers are redundant at every level to ensure 99.999% uptime.
Technical safeguards including Multi-factor Authentication to access controls, supporting compliance under the most rigorous mandates.
The PanTerra solution is supported through instant messages, by phone (simply dial 611 from any phone), desk share, or by email. Additionally, the vendor offers unlimited training for key team members for users who prefer to develop internal training and support resources.
Equipped for privacy, built for sensitive data
PanTerra's unified communications cloud boasts compliance with rigorous requirements for data protection. The Streams unified communication solution was built for Health Insurance Portability and Accountability Act (HIPAA) as well as the Health Information Technology for Economic and Clinical Health Act (HITECH), delivering the most secure unified cloud service in the industry.
Streams plays nice with existing technology
Write custom scripts with AppDesigner for customization, with popular open-API CRMs, SSOs, email clients, etc.
Four pricing tiers to fit any enterprise need
Available with pricing bundles as low as $13.95 per seat (with a 30% off discount available on request).
Managed cloud hosting
PanTerra's communications and collaboration platform is built and managed 100% in-house.
PanTerra Networks Features
Unified Communications Platform and Collaboration Features
- Supported: Team messaging
Additional Features
- Supported: cloud PBX
- Supported: integrated softphone
- Supported: mobile app
- Supported: call center
- Supported: video/screenshare conferencing
- Supported: cloud storage & file sync/share
- Supported: business analytics
PanTerra Networks Screenshots
PanTerra Networks Videos
Getting Started with PanTerra Streams Business Phone Systems
Rethinking Organizational Comms Post-2020
PanTerra Networks Integrations
PanTerra Networks Competitors
PanTerra Networks Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | United States, Canada |
| Supported Languages | English |
PanTerra Networks Downloadables
Frequently Asked Questions
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed hardware or software.
PanTerra Networks starts at $12.95.
Reviewers rate Hosted PBX and Online Fax highest, with a score of 9.1.
The most common users of PanTerra Networks are from Small Businesses (1-50 employees).
PanTerra Networks Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(94)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
March 04, 2024
This Review is a Ringer
We use PanTerra Streams for external and internal communications. It has the ability to have different phones for different departments. We use PanTerra Streams to communicate with clients and the outside world. It is a convenient service because we have multiple phone numbers but we have an option of having all of the phones ring at once, no matter what number is being called in case someone is unavailable to answer their line.
- Ring
- Internal communications
- Voicemail to email
- The number we dial out for each phone is different from the phone number people called and I don't know how to fix that.
- Assigning hunt groups
- Accessing voicemails through the app
- PanTerra Streams has a very good price for the product.
- I definitely think it needs a better onboarding experience.
- The app is amazing to be able to answer the phone when you are not in the office.
We do not use any of these features.
We used 8x8 and that was not great. We just got away from another service that was kind of a nightmare last year.
11
Administration, flight crew, and maintenance. We use the phones for outbound/ inbound customer calls, as well as communicating within the building to one another. The direct lines make it easy to communicate with the person you are trying to reach, but the feature where you are able to have all the phones ring at once in case someone is not at their desk is super helpful for answering any number on any phone.
1
This set up is super intuitive and easy to manage. We only have one person managing the phone system because that is truly all we need.
- Sales
- Customer inquiries
- Internal communications
- Conference calling
- internal communications
- the app that connects to your cell in order to answer all calls through your cell phone
- in different branches
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
100%
10.0
February 20, 2023
Still onboarding
Cell phone users were having difficulty getting calls through. Our previous equipment was over 15 years old
- Connections
- Responding to questions/concerns quickly
- Phone equipment sent timely with online and phone setup support
- Training on use of features
- Understanding the complex billing document
- Reliability
- great onboarding experience
Can't tell that it has impacted productivity....that messages are available on email is a bonus, but, not necessarily impacting productivity, especially since access is also on the phone....
None did not evaluate any other products
6
Reception; Intake Specialist; Classroom Instructor
6
Basic Skills of use process
- Receiving phone calls
- History of calls
- Recall of received calls
- Phone messages sent to email
- NA
- DON'T KNOW
- DON'T KNOW
100%
10.0
73.75%
7.4
N/A
N/A
N/A
N/A
N/A
N/A
80%
8.0
N/A
N/A
N/A
N/A
90%
9.0
Yes
Old PBX system
- Price
- Product Features
- Product Usability
no
no criteria
- Don't know
As far as I know, it was PanTerra
Yes
receive, unpack, create passwords, spreadsheet of information
- understanding the process
NO - DON'T KNOW
No
December 2022
- answering
- transferring calls
- speaker phone doesn't always work well
- don't understand speaker phone always
Yes, but I don't use it
February 09, 2023
All the Features you could want at a price you can afford and with support you need.
We use Panterra Networks to handle our voice, text, chat and file exchange needs. Panterra makes it easy to handle all of our communication needs seamlessly. Calls are transparently passed between VoIP handsets, cell phones, and soft phones. Group dialing , messaging , chat, and file sharing are all provided making it a cost effective integrated solution.
- Voice
- Text Messaging
- Chat
- File Sharing
- Unified Communication
- Attaching files to text messages could use improvement
- text features not as robust as they could be
- The system is dead reliable. We've not experienced a single outage in 2+ years.
- Little to no upfront implementation costs.
- Your communication system travels wherever you are. No fear of missing an important call if not at your desk.
- Total cost comparable to, or less than, local phone / cable phone systems.
- Readily scalable as new users are added.
Our team uses only a fraction of the systems capabilities, but the feature set gives small to medium sized businesses all of the features available to Fortune 500 complanies.
We looked at a number of hosted solutions as well as onsite solutions and determined Panterra offered the best overall value. Panterra offers a robust feature set, outsanding reliability, comprehensive support and competitive pricing.
10
Factory personnel to top management including Engineering , Sales, Accounting, and Purchasing.
1
Panterra Streams requires very little onsite support. Maybe once or twice a year, we'll have a handset that needs to be reset, but this is a hardware issue, not a Streams issue. Other than that, with a few minutes of training , new users can be proficient with the system. It's very easy to use and very reliable.
- Minimal up front cost
- Simple to use.
- Robust feature set.
- Cost effective.
- Direct text and MMS messaging from desktop
- File access from remote locations
- Simple call groups and call forwarding.
- Expanded remote access and file sharing
- Expanded use of "chat"
90%
9.0
97.14285714285714%
9.7
80%
8.0
100%
10.0
90%
9.0
90%
9.0
N/A
N/A
100%
10.0
100%
10.0
February 07, 2023
Great Company with as Many or as Few Options as You Choose
We were with another VOIP provider that was charging us an exorbitant amount of money for services we never used. We were so glad to find that PanTerra Streams offers packages with only the features that we need and will use for A LOT less money per month. We have had the service for approximately a year and have not had any issues at all. We are completely satisfied customers. I have recommended it to others and will continue to do so.
- Easy to use
- No unused features
- Only pay for what we use
- Perhaps continue to improve the desktop app
- Very reliable
- Decreased monthly VOIP charges
- Ability to receive faxes anywhere
- Can easily transition from my mobile phone to my desk phone
We only needed one or two of these features. We have efax, it works great. Faxes come directly to my email and I can review them and then choose if I want to print them or just delete them (because they are junk). We don't use file sharing, messaging, or any of the other features offered.
- Vonage Business Communications and Comcast Business VOIP (VoiceEdge)
PanTerra Streams fit our needs the best out of all of the companies. We reviewed approximately four companies. The price for PanTerra Streams was much better than what we were quoted by other providers. The platform of PanTerra Streams fit our needs better and was easier to use on a daily basis. We found it very easy to work with everyone from PanTerra Streams.
2
Only two of us use PanTerra Streams. The owner and the office manager, as we are a very small company. We are the only two people that answer the telephones on a regular, daily basis. We use it for sending and receiving faxes as well as the normal telephone functions. It is very simple and even the technology-challenged owner can use it.
- Ease of use
- Receiving Faxes
- Receiving Phone Calls
- N/A
- Possibly adding the text messaging feature
- Activating additional lines
- Adding voicemail
100%
10.0
100%
10.0
100%
10.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A