Driving Excellence with PanTerra Networks
We have positioned PanTerra Networks and the number of SMB customers. For those that adopted the solution, they have been very pleased …
Starting at $12.95 per month per seat
View PricingOverview
What is PanTerra Networks?
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which…
Recent Reviews
How PanTerra Networks Differs From Its Competitors
Awards
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Pricing
Business Basic
$17.95
Cloud
per month per seat
Business Plus
$24.95
Cloud
per month per seat
Professional
$29.95
Cloud
per month per seat
Entry-level set up fee?
- Setup fee optionalOptional
For the latest information on pricing, visithttps://panterrastreams.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $12.95 per month per seat
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is PanTerra Networks?
Streams by PanTerra Networks offers unified communications features with live support
Supported in-house with no customer support phone scripts, call run-arounds, or support ticket juggling, users get 30-second live support from stateside technicians. Additionally:
PanTerra Data centers are redundant at every level to ensure 99.999% uptime.
Technical safeguards including Multi-factor Authentication to access controls, supporting compliance under the most rigorous mandates.
The PanTerra solution is supported through instant messages, by phone (simply dial 611 from any phone), desk share, or by email. Additionally, the vendor offers unlimited training for key team members for users who prefer to develop internal training and support resources.
Equipped for privacy, built for sensitive data
PanTerra's unified communications cloud boasts compliance with rigorous requirements for data protection. The Streams unified communication solution was built for Health Insurance Portability and Accountability Act (HIPAA) as well as the Health Information Technology for Economic and Clinical Health Act (HITECH), delivering the most secure unified cloud service in the industry.
Streams plays nice with existing technology
Write custom scripts with AppDesigner for customization, with popular open-API CRMs, SSOs, email clients, etc.
Four pricing tiers to fit any enterprise need
Available with pricing bundles as low as $13.95 per seat (with a 30% off discount available on request).
Managed cloud hosting
PanTerra's communications and collaboration platform is built and managed 100% in-house.
PanTerra Networks Features
Unified Communications Platform and Collaboration Features
- Supported: Team messaging
Additional Features
- Supported: cloud PBX
- Supported: integrated softphone
- Supported: mobile app
- Supported: call center
- Supported: video/screenshare conferencing
- Supported: cloud storage & file sync/share
- Supported: business analytics
PanTerra Networks Screenshots
PanTerra Networks Videos
Getting Started with PanTerra Streams Business Phone Systems
Rethinking Organizational Comms Post-2020
PanTerra Networks Integrations
PanTerra Networks Competitors
PanTerra Networks Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | United States, Canada |
| Supported Languages | English |
PanTerra Networks Downloadables
Frequently Asked Questions
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed hardware or software.
PanTerra Networks starts at $12.95.
Reviewers rate Hosted PBX and Online Fax highest, with a score of 9.1.
The most common users of PanTerra Networks are from Small Businesses (1-50 employees).
PanTerra Networks Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(94)Attribute Ratings
Reviews
(1-25 of 61)Companies can't remove reviews or game the system. Here's why
March 20, 2024
Driving Excellence with PanTerra Networks
We have positioned PanTerra Networks and the number of SMB customers. For those that adopted the solution, they have been very pleased with the set up, the service, and the ongoing support. We have had nothing but great reviews from our customers.
March 20, 2024
We've had excellent experience over three different implementations now with PanTerra Networks.
PanTerra Networks is part of our portfolio of partners. We sell their services among a variety of different providers.
March 20, 2024
Turn-Key Telecom's Review of PanTerra Networks
I use PanTerra Networks in my organization to make hosted voip phone calls, faxing, voicemail storage, and instant messaging. The platform is well integrated and seamless to use. My client base is primarily setup to take advantage of the hosted voip phone and faxing capabilities using their latest telephony hardware. Clients love the ease of the phone system as well as the intuitive portal features.
March 04, 2024
This Review is a Ringer
We use PanTerra Streams for external and internal communications. It has the ability to have different phones for different departments. We use PanTerra Streams to communicate with clients and the outside world. It is a convenient service because we have multiple phone numbers but we have an option of having all of the phones ring at once, no matter what number is being called in case someone is unavailable to answer their line.
February 16, 2024
PanTerra Networks is an affordable option.
I use PanTerra Networks as a small business with a warehouse requiring several phone lines for the front and back. Employee access in the warehouse and in the front office.
February 13, 2024
Satisfied Customer
We use PanTerra as a VoIP system for our medical practice. Currently, we have about 50 users both overseas and locally. It is used for inbound and outbound calls. Obviously, calls are transferred by the users to others as well.
February 13, 2024
PanTerra Provides Excellent VOIP Solutions
Score 10 out of 10
Vetted Review
Verified User
We replaced a Vertical VOIP server that was hosted on-site. Researching the alternatives to Vertical, we looked at Ubiquity, RingCental, and PanTerra. Our VOIP solution needed to provide service to 14 locations and just over 100 desktop phones, 20 wireless phones, and 10 ATAs. PanTerra provided the most features at the best price. The main feature we needed was an app that worked with the phones. PanTerra Streams works perfectly for our needs.
January 03, 2024
PanTerra Networks A+
It is our primary phone system. We use it in a call center capacity.
October 24, 2023
PanTerra Streams works and is worth the money.
The need for communication inside the physical office and in remoted locations. This system allows an employee to use the system on a personal cell phone without having to expose personal phone numbers.
February 24, 2023
PanTerra Streams - An Excellent VOIP Service
We use PanTerra Streams for all of our phone needs, including auto attendant and conference call line. We also use the paperless fax feature. This product, specifically the auto attendant, allows clients to directly reach out to attorneys in the office without feeling like they are going through a gate keeper. This allows clients to feel more connected with attorneys.
February 23, 2023
Expensive for the Features Offered
We used PanTerra as our phone conference system in a law office. It is needed to efficiently communicate with lawyers in the firm and manage incoming phone calls/messages.
February 20, 2023
Still onboarding
Cell phone users were having difficulty getting calls through. Our previous equipment was over 15 years old
February 20, 2023
Riding the Current - A Review of Panterra Streams
Panterra has been a game-changer for our company. We made the switch from a more expensive and unreliable provider, and it was one of the best decisions we've ever made. Jonathan Polanco from Panterra Streams was exceptional in helping us transition to their service. He secured us a much more affordable plan and was incredibly patient with us during the process, which involved some complicated internal approvals. We're absolutely thrilled with the service we receive from Panterra. It's important to note that Panterra's VOIP system is highly advanced, with an impressive range of features that may initially seem overwhelming. However, once you get the hang of it, it provides unprecedented flexibility for your phone systems. Onboarding was a breeze, thanks to Brian Meuse and the rest of the onboarding team who expertly guided us through the process. Panterra's software is continually updated, and their support is lightning-fast - we're never left waiting. We're overjoyed that we switched to Panterra, and we highly recommend them to companies of any size. We have no doubt that they'll soon be the leaders of this industry. Thank you, Panterra, for everything!
February 20, 2023
PanTerra works for us
We use PanTerra's VOIP for all of our telephone communications including customer service. Their system provides us with inbound call handling through the use of schedules for open hours during business days and varying messages for times we are closed. Also nice to have the software direct call forwarding and customer and vendor messaging.
February 17, 2023
Best Phone Service at the Best Price!
We use them for all of our office phone needs. We were with another company and our phones were down everyday! Since we switched to PanTerra we have had 0 issues. The Mobile app makes the service even better as you can run your business seamlessly on the go!
PanTerra Streams works well to keep our team connected throughout different offices and different countries. Clients have one central point of contact and can reach anyone on our team, no matter their location.
It is a complete Unified platform and has enabled us to sell premium VOIP service to our clients.
February 15, 2023
just another review.
We have been using streams for many years now. The flexibility it gives to our hybrid and mobile working environment is wonderful.
February 15, 2023
Eh
we use for our daily phone operations and for remote work when applicable. we do not have a "call center" of any type. our main use is directing calls to other users. sales people forwarding to mobile phones and direct lines for each user significantly reduced need for receptionist answering incoming calls.
February 15, 2023
Stable reliable VOIP system
We use it to manage our phone system including Customer service lines and for internal personnel in and out of our office
February 14, 2023
99% Satisfied!!
PanTerra was able to customize to exactly what we needed. The admin section can be a little hard to understand but once you figure out what you need, it's average to move through. The support has been amazing though; if I don't have time or can't figure out how to do something, they are quick to do it for me. It would take a lot for me to change companies.
February 13, 2023
Excellent Service at a Fraction of the Price.
We use Streams for our VoIP system. Text messaging, direct intercompany messaging, and the phone app are our favorite features this system offers.
February 13, 2023
Good Product
We use it for incoming and outgoing phone calls. A couple of lines to text with. We have a fax line just in case we need to fax it. It's been a good company.
February 13, 2023
Reliable and Easy to use
This is our main phone system. We have four different extensions and are able to transfer calls to other users. I am able to have calls transferred to another phone in case of emergency after office hours. It is cheaper than using other options in our area and has been reliable.
February 11, 2023
Great service for nonprofit agencies!
We use it as a HIPPA compliant phone system to communicate with clients and on behalf of clients to support their goals. We are a transitional shelter that serves women and families so there is a lot of communication with outside agencies. It is used on a daily basis multiple times per day by various staff members.